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Fluid Systems Engineer, Starlink Infrastructure
SpaceX
Bastrop, TX
As a Fluid Systems Engineer, you will lead the design, build, and commissioning of these systems. You will be the extreme owner for your systems, carrying novel designs from first…
Added 2 mins ago
Staff Process Engineer, Drive Unit (3rd Shift)
Rivian
Normal, IL
Rivian is seeking a highly motivated and skilled Staff Process Engineer to optimize our manufacturing processes and uphold the highest standards of product quality. The ideal candidate will…
Added 4 mins ago
Technical Operations Engineer
CHAOS Industries
El Segundo, CA · Los Angeles, CA · Washington, DC
…operate flawlessly in the field - integrating hardware and software, diagnosing complex system issues, and delivering rapid fixes and…
Added 4 mins ago
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C++ Software Engineer
Actalent
Manassas, VA
- $60 to $90 USD / hour
Evaluate and help shape future software development lifecycle processes related to build automation, dependency management, and pipeline modernization.
Added 4 mins ago
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Senior Software Engineer
Actalent
Manassas, VA
- $55 to $75 USD / hour
Job Title: Sr Software Factory EngineerJob DescriptionWe are seeking an experienced Sr Software Factory Engineer to modernize a mission-critical submarine combat system. Your role will…
Added 4 mins ago
QA Automation Engineer IV
Hudson Manpower
Farmington Hills, MI
We are seeking an experienced QA Automation Engineer IV / Senior QA Engineer to ensure the quality, reliability, security, and functional accuracy of enterprise Wealth & Asset Management…
Added 5 mins ago
Graduate – Digital – Data & AI and Digital Engineering – Houston
BP Corporation N.A., Inc.
Remote, United States
Digital engineering: We have the deep technical expertise to plan, architect, build, engineer, operate, and maintain our digital estate. This includes:
Added 6 mins ago
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Field Engineer-Automated Logic
Carrier
Kennesaw, GA
- $53,000 to $106,000 USD / year
Software & Systems: Proficient in loading and configuring building automation software, including trends, alarms, system reports, and end-user training.
Added 6 mins ago
Senior Applications Architect
Robert Half
Duluth, GA
Promote modern engineering practices, including CI/CD, DevSecOps, automation, containers, and secure software development.
Added 6 mins ago
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(1118350) Systems Requirements & Validation Engineer
Diversified Services Network, Inc.
Mossville, IL
- $88,000 to $93,000 USD / year
The Systems Requirements & Validation Engineer will support the development and delivery of Human Machine Interface (HMI) display solutions for power, energy, and transportation…
Added 6 mins ago
AI-Native Software Engineer Advisor Senior
Elevance Health
Atlanta, GA
The AI-Native Software Engineer Advisor Senior will be responsible for shipping, evaluating, securing, and supporting real systems. The ideal candidate is a strong engineer who has real…
Added 6 mins ago
Sr. Controls Engineer, Data Center, Colocation Regional Engineering - AMER
Amazon
Atlanta, GA
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added 6 mins ago
Head of Forward Deployed Engineering
Bausch + Lomb
Atlanta, GA
Bausch + Lomb is seeking a Head of Forward Deployed Engineer (FDE) to turn AI from pilots into production capability across B+L. This is a hands-on builder role embedded in manufacturing,…
Added 6 mins ago
Test Automation Engineer
Regions Bank
Atlanta, GA
At Regions, the Test Automation Engineer develops automated tests to validate the functionality of applications systems across various applications such as web, mobile, and mainframe.
Added 6 mins ago
Senior Electrical Engineer, Data Center Engineering - Electrical Products and Services (DCE-EPS)
Amazon
Atlanta, GA
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with…
Added 6 mins ago
Software Engineer
Humana
Atlanta, GA
We are seeking a Software Engineer with experience developing, testing, and supporting production applications. The preferred candidate will have exposure to Epic or a similar healthcare…
Added 6 mins ago
Project Engineer I
Honeywell Technologies
Atlanta, GA
As a Project Engineer I – Forge & AI, you will help drive execution across strategic technology, AI, and transformation priorities while serving as a key operational partner to the CTO,…
Added 6 mins ago
Senior Software Engineer
EPAM Systems
Atlanta, GA
We are looking for engineers who are passionate about developer productivity, command-line tooling, software distribution, observability, and telemetry. You should be equally comfortable…
Added 6 mins ago
Senior Telecom Engineer
Maximus
Atlanta, GA
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 6 mins ago
Network Operations Engineer
Meta
Atlanta, GA
Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated…
Added 6 mins ago
Principal Software Development Engineer (AI Innovation)
CVS Health
Atlanta, GA
The Principal Software Development Engineer will drive innovative, enterprise-wide solution designs at the business unit level for highly complex, strategic initiatives. In this high-impact…
Added 6 mins ago
Senior Lead Engineer
PwC
Atlanta, GA
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 6 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Atlanta, GA
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 6 mins ago
Senior AI Engineer, Release Engineering
Intercontinental Exchange (ICE)
Atlanta, GA
The Senior Engineer is a full-stack engineer with strong AI and large language model (LLM) expertise, embedded within the Release Engineering Development team. This team designs and…
Added 7 mins ago
Senior Controls Engineer
FANUC America
Rochester Hills, MI
…debugging, and delivering electrical controls hardware and software solutions for customers of FANUC America's Automated Systems Group (ASG). As a senior member of the engineering team, you…

Amazon.com Services LLC

IT Support Engineer I

Albuquerque, NM, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Are you a curious, hands-on technologist who thrives on solving problems and keeping critical systems running? Amazon is looking for an Information Technology Support Engineer I to join our team and play a key role in delivering reliable IT support across our operations. In this role, you will implement technical solutions and provide high-quality support for computer hardware, operating systems, and enterprise applications. You will troubleshoot issues that go beyond standard procedures, identify root causes, and contribute to continuous improvement efforts that impact multiple users and systems. If you are a self-starter who enjoys learning new technologies, collaborating with teammates, and making a tangible difference for the people who rely on your expertise every day, we want to hear from you.

Key job responsibilities

Troubleshoot and resolve hardware, software, networking, and operating system issues across a variety of environments, applying your diagnostic skills to identify root causes even when standard procedures do not cover the scenario.
Implement and maintain IT infrastructure, including network devices, computing systems, and enterprise applications, ensuring systems remain available and performant during production hours.
Manage local IT projects by defining requirements, tracking progress, removing blockers, and coordinating with partner teams to deliver value on time.
Author and maintain knowledge base articles, operating procedures, and user documentation, communicating technical information clearly to both technical and non-technical audiences.
Support continuous improvement by identifying process inefficiencies, automating tasks using scripting languages, and contributing to operational excellence initiatives that may span multiple locations.

A day in the life Your day might begin by reviewing system monitors and log files to assess the health of infrastructure across your supported sites. From there, you could be hands-on replacing a network switch, scripting a fix to automate a recurring issue, or walking a colleague through a complex troubleshooting scenario. You will coordinate change management activities, respond to escalations, and collaborate with cross-functional teams to keep operations running smoothly. Expect a mix of planned project work and real-time problem solving that keeps you engaged and growing your technical skills.

About the team Our team is dedicated to providing reliable, always-on IT support that enables Amazon Operations to deliver for customers around the world. We work collaboratively to maintain and improve the technology that powers our facilities, and we are committed to building an inclusive environment where every team member can contribute ideas and grow. Looking ahead, we are focused on driving greater automation, strengthening our infrastructure, and developing new solutions that raise the bar for operational efficiency. If you want to be part of a team where your technical contributions have a direct, visible impact, this is the place for you. Basic qualifications

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma Preferred qualifications
2+ years of computer networking experience
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NM, Albuquerque - 30.24 - 41.68 USD hourly

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