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TT
Member of Technical Staff
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $300,000 USD / year
- Run production inference systems, improving reliability, observability, and cost per token.
Added 1 min ago
CO
Administrative Analyst I - Extra Help
County of Imperial
El Centro, CA
- $29.24 to $32.25 USD / hour
…Accounting, Business Management, International Business, Information Systems, Communications, Communication Design, Marketing, Economics, Economic Development, Political Science, English,…
Added 1 min ago
Vocational Rehabilitation Counselor I, II, III
State of Delaware
Dover, DE
Uses automated case management systems and computer software to research, review, analyze, document, and report on client information.
Added 1 min ago
C/S Office Manager
State of Delaware
Dover, DE
Oversees and manages record-keeping systems or logs to file, track, and retrieve documents.
Added 2 mins ago
Admissions Representative
South University
Glen Allen, VA
Strong expertise with MS Office as well as field-related hardware and software packages and systems for reporting features.
Added 2 mins ago
Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Johnstown, PA
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 2 mins ago
Student Assistant - Physics
University System of Georgia
GA
Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News…
Added 2 mins ago
Day Program Professional (IDD)
Beacon Specialized Living
Edison, NJ
…Accurately complete documentation and incident reports in electronic systems • Practice safe crisis prevention and intervention strategies • Promote inclusion and positive community…
Added 2 mins ago
Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
OH
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Portsmouth, VA
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, dietary services, and facility management to nearly 1,000 customers…
Added 3 mins ago
Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Chattanooga, TN
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Etowah, TN
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
HC
Part-Time Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Winchester, TN
- $30 USD / hour
- Part-time
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
Clinical Nutrition Manager
HHS Culinary and Nutrition Solutions, LLC (USA)
Portsmouth, VA
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
Clinical Nutrition Manager
HHS Culinary and Nutrition Solutions, LLC (USA)
Virginia Beach, VA
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
Clinical Nutrition Manager
HHS Culinary and Nutrition Solutions, LLC (USA)
Las Cruces, NM
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
Clinical Nutrition Manager
HHS Culinary and Nutrition Solutions, LLC (USA)
El Paso, TX
…customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six…
Added 3 mins ago
Traffic Signal Technician 1, PN20051984, District 3
State of Ohio
Ashland, OH
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
Added 4 mins ago
For Career Opportunities with CMU Medical Education Partners (CMEP), please read the following:
Central Michigan University
Mount Pleasant, MI
Demonstrated proficiency with computerized information systems, reporting tools, and standard business software applications, including Microsoft Excel.
Added 4 mins ago
For Career Opportunities with CMU Medical Education Partners (CMEP), please read the following:
Central Michigan University
Mount Pleasant, MI
Demonstrated competence in utilizing personal computers and computerized information systems.
Added 5 mins ago
Distribution Center General Manager of Operations
USA GPC Genuine Parts Company
Salt Lake City, UT
Added 5 mins ago
TV
Director, Capital Design and Construction Engineering, Full Time, Day
The Valley Hospital
United States
- Full-time
…Ideal candidate will have demonstrated expertise in building systems and construction methods specifically in the health care clinic…
Added 5 mins ago
CO
ELDE – Human Resource Systems Analyst, Supervising
City of Oakland
Oakland, CA
- $72.99 to $89.62 USD / hour
The City of Oakland is seeking an experienced and forward-thinking Supervising Human Resource Systems Analyst to join the Finance Department’s Payroll Bureau. In this leadership role, you…
Added 7 mins ago
LL
Phlebotomist
LCA Lab. Corp. of America
Kingston, NY
- $17.75 to $21 USD / hour
…patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network,…
Added 7 mins ago
WS
Account Specialist
Washington State University
Pullman, WA
- $3,565 to $4,746 USD / month
Experience in collections, accounts receivable, or student financial services OR equivalent combination of education and experience; experience using computerized financial systems

Amazon.com Services LLC

ICQA Operations Manager (Level 6)

Aurora, CO, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Application deadline: Nov 9, 2026

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role and Responsibilities in the ICQA Team:

Lead and manage the ICQA department including; Area Managers, Process Assistants, hourly ICQA count associates, the Inbound Service Support team and the hourly damage processing associates
Own the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates.
Manage the ICQA team count and execution strategy to achieve the department goals (% to RO, record cleaned %, ICQA rate. FLCM27 roster compliance) while ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership.
Manage the ICQA FCLM27 roster and actions for labor planning assumptions accuracy including; ICQA attendance, attrition and cross trained targets.
Own the implementation of PXT required programs in ICQA; including ADAPT feedback, Connections, Thrive.
Manage Area Manager(s) through monthly 1:1s and implementation of Career Growth Actions
Own the quality strategy in conjunction with the FC Site leader/General Manager to achieve the FC quality goals for IRDR, GUV, NUV, Gross Adjustments, Dwelling Inventory, FC concessions, Concessions Missorts, Net Damages
Own site Quality CAMP Flags and DBR/WBR cadence; partnering with the FC senior team to ensure accurate CAMP Bridges including RCA/Action Plan/Glide path are well defined and matching the site quality plan
As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Own Site Quality Benchmark Audit Program including the audit compliance, improvement plan, and execution.
Own FC root cause deep dive bridges, actions and mechanisms for the ICQA WBR, as well as accountability to improvement in the ICQA goals and action plans
Support the FC in deep dive and root cause attribution for the Network WBR quality flags, while influencing accountability to the actions to the Inbound and Outbound Senior teams.
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Contribute to Network and NACF level projects as a key leader on one of the network Vertical Project teams in one of the following groups: Concessions, Gross Adjustments, Dwelling Inventory.

Your Role and Responsibilities in your FC and within Operations:

Adhere to the roles and responsibilities as per the Quality RACI
Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and defect injection actions
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to standard work
Create mechanisms and reporting to hold Inbound and Outbound operations teams accountable to their department defect injection, as per the roles are responsibility
Hold Inbound and Outbound teams accountable to defect injection CAMP bridges and ownership for action compliance for their departments
Complete a weekly deep dive and bridges for ICQA performance metrics, and be prepared to talk through your FC performance on the regional ICQA WBR weekly
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures to reduce cost of inventory loss
Support in Interviewing and hiring new Managers Basic qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communications skills (English) Preferred qualifications
Bachelor’s Degree from an accredited university or equivalent qualification
Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
Proven ability to influence, with varying levels of seniority within an organization
A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment
Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
Previous supervisory experience in a distribution or manufacturing environment
Able to swiftly pick up new software systems, data analysis tools, and program management tools
Fluent user of the entire MS Office suite, especially Excel
Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
Background in a logistics, distribution or similar environment
Previous Inventory Control and Quality Assurance Management experience
Experience with Lean and Six Sigma methodologies and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Aurora - 91,000.00 - 136,500.00 USD annually

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