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Senior Operational Accountant, Contracts & Revenue
Flix
Dallas, TX
…manage the accounting behind our fast-growing state subsidy program. In this role, you'll turn subsidy contract terms into accurate revenue, billing, and reporting across multiple states.…
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Care Manager Registered Nurse
Atrium Health Specialty Network, Inc
Charlotte, NC
Facilitates communications among patient/family, multidisciplinary team, medical management team, community resources and other disciplines to anticipate, identify, evaluate, and act to…
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Inpatient Care Manager
North Carolina Baptist Hospital
Winston Salem, NC
Provides case management services related to various levels of health care, finances, housing, family discord, or illness adjustment, based department scope. This may include managing…
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TP
Senior Manager, Launch Excellence
Teva Pharmaceutical
Parsippany-Troy Hills
- $132,880 to $166,100 USD / year
The Senior Manager, Launch Excellence, will report to the Director, Launch Excellence, with a primary focus on product launches and may also support other Commercial Excellence or…
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EM
Guest Services Rep Part Time-104020
ESA Management, LLC
Tukwila, WA
- Part-time
…reporting of all safety and security issues directly to the manager or to the appropriate…
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Risk Manager
RIVER VALLEY BEHAVIORAL HEALTH
Owensboro, KY
The Risk Manager coordinates day-to-day risk management and patient safety activities across RiverValley facilities and programs. Under the direction of the Vice President of Medical…
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Program Manager - DCSA FOCI
B&A
Quantico, VA
- $140,000 to $210,000 USD / year
B&A is seeking a Program Manager to support the Defense Counterintelligence and Security Agency (DCSA) Foreign Ownership, Control, or Influence (FOCI) Expansion Mission. If interested and…
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All Source Intelligence Analyst – Mid (Contractor Lead) - DCSA FOCI
B&A
Quantico, VA
- $105,000 to $170,000 USD / year
Lead analyst support to the Due Diligence Division (DDD), coordinating directly with the Government Program Manager and one of four DDD Branch Chiefs.
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CI Analyst – Mid (Contractor Lead) - DCSA FOCI
B&A
Quantico, VA
- $110,000 to $175,000 USD / year
Coordinate directly with the Government Program Manager and TIB Chief.
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B
Risk Mitigation Specialist – Mid (Contractor Lead) - DCSA FOCI
B&A
Quantico, VA
- $105,000 to $170,000 USD / year
Lead risk mitigation support to the Risk Management Division (RMD) and coordinate directly with the Government Program Manager.
Added 1 min ago
TS
IT Service Desk Lead
T-Rex Solutions
Washington, DC
- $90,000 to $120,000 USD / year
…of the Secretary (OS), and other bureau partners. Under this program, we will provide comprehensive IT service desk support, ensuring continuous and efficient resolution of technical…
Added 1 min ago
COMSEC / Network Administrator
GD Information Technology, Inc.
United States
Track, manage, and report all site-level network issues, degradation events, risks, maintenance actions, and long-term trends to leadership and program management.
Added 1 min ago
SS
Athletics Event Staff: Winter Concessions Manager
Snohomish School District
Snohomish, WA
- $20 USD / hour
…responsible and organize individual to serve as the Winter Concession Manager for our home basketball games. The successful applicant will have a significant amount of interaction with…
Added 1 min ago
Project Manager, Lead
Booz Allen Hamilton_United States
Washington, DC
The real impact of project management comes from communication to ensure the program achieves its goals and meets our quality standards. At Booz Allen, we recognize that we must…
Added 1 min ago
Program & Site Manager, Senior
Booz Allen Hamilton_United States
McLean, VA · Hickam, HI
Program & Site Manager, SeniorThe Opportunity:
Added 1 min ago
LR
Interior Designer
LZB Retail, Inc.
Severn, MD
- $20 USD / hour
An innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions while reflecting the company’s ethos around people, processes, products and brand.…
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K
Product Owner/BA
Kforce
Remote, United States
- $60 to $66 USD / hour
Assess the implementation and coverage of SAST, DAST, Container Security, PKI, and Secrets Management across applications and Business Units
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Small Business Sales Manager - East Greater Twin Cities area
U.S. Bank National Association
Minneapolis, MN · Saint Paul, MN
…culture that is customer obsessed while overseeing relationship management, business development activities, and related…
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Training Manager 2
U.S. Bank National Association
Minneapolis, MN · Horsham, PA
…business line training needs. Regularly interfaces with line management and participates in project task forces to identify training needs and ensure the effective implementation,…
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Operations Manager 4
U.S. Bank Trust Company, National Association
Saint Paul, MN
This Operations Manager will lead the Onboarding and Maintenance teams within Global Corporate Trust Paying & Transfer Agent Operations. The team supports new account and security setup,…
Added 2 mins ago
RCA Professional 7
U.S. Bank National Association
Minneapolis, MN · Atlanta, GA · Knoxville, TN · Charlotte, NC · Englewood, CO · Jacksonville, FL · Fargo, ND · Cincinnati, OH · Chicago, IL · Gresham, OR · Tempe, AZ · Horsham, PA · Irving, TX
Prepaid advisory partnership: Serve as a primary Risk & Compliance advisor for U.S. Bank-issued and program-managed prepaid products, including payroll, government disbursement, general…
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Business Banking Relationship Manager 2
U.S. Bank National Association
Redding, CA · Chico, CA
- Strong relationship management and business development abilities
Added 2 mins ago
Customer Success Manager
Coverall
Pittsford, NY
Deliver field-based and classroom training to both new and existing franchisees on operational procedures, service standards, and client management
Added 2 mins ago
MR
Regional Manager
Mission Rock Residential LLC
Kansas City, KS
- $130,000 to $135,000 USD / year
We are more than a property management company - we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I…
Added 2 mins ago
A
Product Dev Mgr
AMTB
Detroit, MI
- $160,000 to $170,000 USD / year
Position: Product Development Manager, Technical & Customer Support Services

Amazon.com Services LLC

ICQA Operations Manager (Level 6)

Aurora, CO, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Application deadline: Nov 9, 2026

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role and Responsibilities in the ICQA Team:

Lead and manage the ICQA department including; Area Managers, Process Assistants, hourly ICQA count associates, the Inbound Service Support team and the hourly damage processing associates
Own the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates.
Manage the ICQA team count and execution strategy to achieve the department goals (% to RO, record cleaned %, ICQA rate. FLCM27 roster compliance) while ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership.
Manage the ICQA FCLM27 roster and actions for labor planning assumptions accuracy including; ICQA attendance, attrition and cross trained targets.
Own the implementation of PXT required programs in ICQA; including ADAPT feedback, Connections, Thrive.
Manage Area Manager(s) through monthly 1:1s and implementation of Career Growth Actions
Own the quality strategy in conjunction with the FC Site leader/General Manager to achieve the FC quality goals for IRDR, GUV, NUV, Gross Adjustments, Dwelling Inventory, FC concessions, Concessions Missorts, Net Damages
Own site Quality CAMP Flags and DBR/WBR cadence; partnering with the FC senior team to ensure accurate CAMP Bridges including RCA/Action Plan/Glide path are well defined and matching the site quality plan
As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Own Site Quality Benchmark Audit Program including the audit compliance, improvement plan, and execution.
Own FC root cause deep dive bridges, actions and mechanisms for the ICQA WBR, as well as accountability to improvement in the ICQA goals and action plans
Support the FC in deep dive and root cause attribution for the Network WBR quality flags, while influencing accountability to the actions to the Inbound and Outbound Senior teams.
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Contribute to Network and NACF level projects as a key leader on one of the network Vertical Project teams in one of the following groups: Concessions, Gross Adjustments, Dwelling Inventory.

Your Role and Responsibilities in your FC and within Operations:

Adhere to the roles and responsibilities as per the Quality RACI
Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and defect injection actions
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to standard work
Create mechanisms and reporting to hold Inbound and Outbound operations teams accountable to their department defect injection, as per the roles are responsibility
Hold Inbound and Outbound teams accountable to defect injection CAMP bridges and ownership for action compliance for their departments
Complete a weekly deep dive and bridges for ICQA performance metrics, and be prepared to talk through your FC performance on the regional ICQA WBR weekly
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures to reduce cost of inventory loss
Support in Interviewing and hiring new Managers Basic qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communications skills (English) Preferred qualifications
Bachelor’s Degree from an accredited university or equivalent qualification
Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
Proven ability to influence, with varying levels of seniority within an organization
A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment
Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
Previous supervisory experience in a distribution or manufacturing environment
Able to swiftly pick up new software systems, data analysis tools, and program management tools
Fluent user of the entire MS Office suite, especially Excel
Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
Background in a logistics, distribution or similar environment
Previous Inventory Control and Quality Assurance Management experience
Experience with Lean and Six Sigma methodologies and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Aurora - 91,000.00 - 136,500.00 USD annually

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