Jobs in the United States

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Associate Field Service Technician
USABB ABB Inc.
Remote, United States
- $46,900 to $75,040 USD / year
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical…
Added just now
UA
Associate Field Service Technician
USABB ABB Inc.
Remote, United States
- $46,900 to $75,040 USD / year
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical…
Added 13 mins ago
CA
General Engineer
Customs and Border Protection
Aliso Viejo, CA · Euless, TX
- $106,437 to $138,370 USD / year
…Support Facilities Division (MSF), Enterprise Facilities Support Program Management Office (EFS). EFS is responsible for planning, developing, and managing programs, projects, facilities,…
Added 26 mins ago
R
Senior Manager, Business Transformation & Integration
Rosendin
San Jose, CA
- $193,600 to $254,100 USD / year
Rosendin is seeking a Senior Manager, Business Transformation & Integration to drive enterprise-wide operational excellence, business transformation, and post-acquisition integration…
Added 32 mins ago
A
Manager Analytics and Data Integrity
AbbVie
Worcester, MA
- $124,500 to $236,500 USD / year
We are seeking a results-driven and technically-oriented Manager of Analytics and Data Integrity to lead site analytics web and data quality initiatives within our pharmaceutical operation…
Added 37 mins ago
Senior Mechanical Engineer
RTX
United States
Proficiency in RF principles, RF circuit card design, RF materials, manufacturing and producibility.
Added 37 mins ago
Cost Estimator (Remote)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 42 mins ago
OEM Sales Manager
Gerber Outdoor LLC
United States
We are looking for an experienced and commercially driven OEM Sales Manager to grow and lead our business-to-business (B2B) channel. In this role, you will develop new partnerships, expand…
Added 46 mins ago
CDA- Food Safety Program Manager (Management)
State of Colorado
Broomfield, CO
The Food Safety Program Director will manage the Produce Safety, Handweeding Variance, Custom Meat, and Egg programs. The Food Safety Program Director will supervise the Feed & Regulatory…
Added 46 mins ago
Scientific Marketing Manager / Director – Biologics Discovery and Development
Pharmaron
United States
Position: Scientific Marketing Manager / Director – Biologics Discovery and Development
Added 47 mins ago
Manufacturing Manager - Training
GE Parallel Design Inc.
United States
The Training Manager leads the site-wide training strategy to build workforce capability, accelerate onboarding, and support operational excellence. This role oversees training program…
Added 58 mins ago
Lead Fabricator
Jennmar
Stafford, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
Richmond, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
Washington, DC
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
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Lead Fabricator- King George, VA
Jennmar
Culpeper, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator- King George, VA
Jennmar
Alexandria, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
King George, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator- King George, VA
Jennmar
Alexandria, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator- King George, VA
Jennmar
King George, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
Mount Vernon, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
Monroe, NC
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
Columbia, SC
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
Richburg, SC
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
Fredericksburg, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…
Added 58 mins ago
Lead Fabricator
Jennmar
King George, VA
…facility. This position works under the direction of the Plant Manager and in coordination with the Project Manager to ensure fabrication work is completed accurately, safely, and in…

Amazon.com Services LLC

ICQA Operations Manager (Level 6)

Aurora, CO, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Application deadline: Nov 9, 2026

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role and Responsibilities in the ICQA Team:

Lead and manage the ICQA department including; Area Managers, Process Assistants, hourly ICQA count associates, the Inbound Service Support team and the hourly damage processing associates
Own the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates.
Manage the ICQA team count and execution strategy to achieve the department goals (% to RO, record cleaned %, ICQA rate. FLCM27 roster compliance) while ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership.
Manage the ICQA FCLM27 roster and actions for labor planning assumptions accuracy including; ICQA attendance, attrition and cross trained targets.
Own the implementation of PXT required programs in ICQA; including ADAPT feedback, Connections, Thrive.
Manage Area Manager(s) through monthly 1:1s and implementation of Career Growth Actions
Own the quality strategy in conjunction with the FC Site leader/General Manager to achieve the FC quality goals for IRDR, GUV, NUV, Gross Adjustments, Dwelling Inventory, FC concessions, Concessions Missorts, Net Damages
Own site Quality CAMP Flags and DBR/WBR cadence; partnering with the FC senior team to ensure accurate CAMP Bridges including RCA/Action Plan/Glide path are well defined and matching the site quality plan
As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Own Site Quality Benchmark Audit Program including the audit compliance, improvement plan, and execution.
Own FC root cause deep dive bridges, actions and mechanisms for the ICQA WBR, as well as accountability to improvement in the ICQA goals and action plans
Support the FC in deep dive and root cause attribution for the Network WBR quality flags, while influencing accountability to the actions to the Inbound and Outbound Senior teams.
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Contribute to Network and NACF level projects as a key leader on one of the network Vertical Project teams in one of the following groups: Concessions, Gross Adjustments, Dwelling Inventory.

Your Role and Responsibilities in your FC and within Operations:

Adhere to the roles and responsibilities as per the Quality RACI
Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and defect injection actions
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to standard work
Create mechanisms and reporting to hold Inbound and Outbound operations teams accountable to their department defect injection, as per the roles are responsibility
Hold Inbound and Outbound teams accountable to defect injection CAMP bridges and ownership for action compliance for their departments
Complete a weekly deep dive and bridges for ICQA performance metrics, and be prepared to talk through your FC performance on the regional ICQA WBR weekly
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures to reduce cost of inventory loss
Support in Interviewing and hiring new Managers Basic qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communications skills (English) Preferred qualifications
Bachelor’s Degree from an accredited university or equivalent qualification
Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
Proven ability to influence, with varying levels of seniority within an organization
A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment
Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
Previous supervisory experience in a distribution or manufacturing environment
Able to swiftly pick up new software systems, data analysis tools, and program management tools
Fluent user of the entire MS Office suite, especially Excel
Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
Background in a logistics, distribution or similar environment
Previous Inventory Control and Quality Assurance Management experience
Experience with Lean and Six Sigma methodologies and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Aurora - 91,000.00 - 136,500.00 USD annually

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