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Water Treatment Plant Operator (SBP)
City of San Luis Obispo
San Luis Obispo, CA
- $36.86 to $55.56 USD / hour
Visit our Utilities Department webpage or contact the hiring manager, Victor Tejeda, who will be happy to provide additional information.
Added 1 min ago
Assistant Store Manager
Shamrock Foods
Mesa, AZ
The Assistant Manager I assists the Store Manager in the daily operation of the store, serving as the Store Manager when the Store Manager is not present. The Assistant Manager I is…
Added 4 mins ago
U
Program Assistant
U.S.VETS
Kapolei, HI
- $22.56 to $22.6 USD / hour
The Program Assistant reports to the Operations Manager at the applicable U.S.VETS site and is responsible for administrative support of site programs through activities such as client…
Added 6 mins ago
J
Technical Program Manager
Jobgether
Remote, United States
- $191,226 to $219,746 USD / year
…pivotal role in bringing AI-driven solutions into enterprise operations, establishing standards for responsible development, evaluation, and deployment. This position offers significant…
Added 6 mins ago
Client Care Manager- Licensed Customs Broker
Jobgether
Remote, United States
The Client Care Manager will oversee team performance, client relationships, and customs operations, ensuring high standards of service, compliance, and continuous improvement. Key…
Added 6 mins ago
Quality Assurance Manager - Government Operations
Emmes Group
Rockville
…solutions - we are modernizing clinical trials and accelerating the development of life-changing…
Added 7 mins ago
Service Technician Lexington
CAMSO USA INC.
LEXINGTON, SC
…maintenance requirements of forklift fleets, ensuring safe operations and maximized…
Added 7 mins ago
HS
Branch Manager
Hospitality Staffing Solutions Group Llc
Whittier, NC
- $50,000 to $55,000 USD / year
HSS is currently seeking a bilingual Branch Manager to lead recruiting, client service, employee relations, and daily operations for our Whittier, NC area. This opportunity is ideal for an…
Added 8 mins ago
Senior Engineering Manager, Object Storage - DGX Cloud
NVIDIA USA
Remote, United States
…training artifacts at scale. We are seeking a seasoned Engineering Manager to lead the Object Storage platform team with both dev and SRE responsibilities. You will own the full software…
Added 9 mins ago
HC
Part-Time Registered Dietitian
HHS Culinary and Nutrition Solutions, LLC (USA)
Meridian, MS
- $35 USD / hour
- Part-time
Perform other tasks as assigned by the Clinical Nutrition Manager, Lead Clinical Dietitian, or DFNS.
Added 10 mins ago
Principal Product Manager
Hewlett Packard Enterprise
Spring, TX · Ft. Collins, CO · Andover, MA
…experience through HPE GreenLake. We are hiring a Principal Product Manager to own a major slice of the platform end to end, from GPU compute and AI fabric to the AI software stack…
Added 10 mins ago
Business Architecture, Transformation & Value Capture
Hewlett Packard Enterprise
Sunnyvale, CA · Spring, TX
…efficiencies and new business opportunities, including market development, investment prioritization, and M&A and other growth strategies. Oversees and manages corporate strategy…
Added 10 mins ago
Delivery Readiness & Enablement Manager
Hewlett Packard Enterprise
Spring, TX
We are seeking a Delivery Readiness & Enablement Manager to support our office in Spring, Texas.
Added 13 mins ago
Assistant Studio Manager, Upper West Side
Heatwise
NY
The Assistant Studio Manager supports daily studio operations while leading and developing the Studio Coordinator team. This role helps bring the Heatwise experience to life by ensuring…
Added 13 mins ago
Logistics Manager, Team Lead 2
Transportation Insight
Hickory, NC
As directed, execute tactical responsibilities such as carrier operations, remediation of day-to-day issues, invoicing, etc., with appropriate supporting cross-functional business partners,…
Added 13 mins ago
UC
School Van Driver (Part-Time)
Urban Community School
Cleveland, OH
- $20 to $25 USD / hour
- Part-time
…families, and community partners in the successful whole child development of students. Serving nearly 800 children from 6 weeks old through 8th grade, the school uses restorative practices…
Added 13 mins ago
UC
School Bus Driver (Part-Time)
Urban Community School
Cleveland, OH
- $23 to $30 USD / hour
- Part-time
…families, and community partners in the successful whole child development of students. Serving nearly 800 children from 6 weeks old through 8th grade, the school uses restorative practices…
Added 13 mins ago
UC
General Maintenance Associate (Part-Time)
Urban Community School
Cleveland, OH
- $25 to $28 USD / hour
- Part-time
Coordinate with the Facilities Manager and Operations Manager team to prioritize daily and longer-term maintenance needs.
Added 13 mins ago
UC
Assistant Director of Early Childhood
Urban Community School
Cleveland, OH
- $64,000 to $68,000 USD / year
…staffed and supported each day. The role also supports staff development, family partnership, program operations, and compliance with state licensing, quality standards, and funder…
Added 13 mins ago
Delivery Manager
Tru Consulting
Remote, United States
The Delivery Manager is accountable for the successful execution of client engagements, delivery outcomes, and on-project team leadership. Operating at the Manager band, this role owns how…
Added 13 mins ago
Senior Manager, End User Service IT
Wave Life Sciences USA, Inc.
Lexington, MA
The Senior Manager is responsible for ensuring daily service operations remain stable, responsive, and well-governed across all Wave locations. This includes maintaining visibility into…
Added 13 mins ago
Senior IT Business Analyst, GLP & GMP
Wave Life Sciences USA, Inc.
Lexington, MA
The Senior IT Business Analyst, GLP (Good Laboratory Practice) and GMP (Good Manufacturing Practice) Systems Manager is responsible for providing business analysis and IT systems support…
Added 13 mins ago
Senior Business Analyst, Discovery IT
Wave Life Sciences USA, Inc.
Cambridge, MA
…Wave Discovery Business Users. Work with the SONAR Product Manager to prioritize stories and SONAR development team to clarify the technical vision of stories for the ultimate delivery of…
Added 13 mins ago
Discovery IT Co-op (Spring 2027)
Wave Life Sciences USA, Inc.
Cambridge, MA
…software engineering and best practices, multi-tier application development, learn the skills of business analyses and product management and perform those functions in high-impact areas.…
Added 17 mins ago
Mortgage Retail Sales Associate Manager
B10 Wells Fargo Bank, N. A.
ONTARIO, CA
Wells Fargo is seeking a Mortgage Retail Sales Associate Manager (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at…

Amazon.com Services LLC

ICQA Operations Manager (Level 6)

Aurora, CO, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Application deadline: Nov 9, 2026

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role and Responsibilities in the ICQA Team:

Lead and manage the ICQA department including; Area Managers, Process Assistants, hourly ICQA count associates, the Inbound Service Support team and the hourly damage processing associates
Own the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates.
Manage the ICQA team count and execution strategy to achieve the department goals (% to RO, record cleaned %, ICQA rate. FLCM27 roster compliance) while ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership.
Manage the ICQA FCLM27 roster and actions for labor planning assumptions accuracy including; ICQA attendance, attrition and cross trained targets.
Own the implementation of PXT required programs in ICQA; including ADAPT feedback, Connections, Thrive.
Manage Area Manager(s) through monthly 1:1s and implementation of Career Growth Actions
Own the quality strategy in conjunction with the FC Site leader/General Manager to achieve the FC quality goals for IRDR, GUV, NUV, Gross Adjustments, Dwelling Inventory, FC concessions, Concessions Missorts, Net Damages
Own site Quality CAMP Flags and DBR/WBR cadence; partnering with the FC senior team to ensure accurate CAMP Bridges including RCA/Action Plan/Glide path are well defined and matching the site quality plan
As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Own Site Quality Benchmark Audit Program including the audit compliance, improvement plan, and execution.
Own FC root cause deep dive bridges, actions and mechanisms for the ICQA WBR, as well as accountability to improvement in the ICQA goals and action plans
Support the FC in deep dive and root cause attribution for the Network WBR quality flags, while influencing accountability to the actions to the Inbound and Outbound Senior teams.
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Contribute to Network and NACF level projects as a key leader on one of the network Vertical Project teams in one of the following groups: Concessions, Gross Adjustments, Dwelling Inventory.

Your Role and Responsibilities in your FC and within Operations:

Adhere to the roles and responsibilities as per the Quality RACI
Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and defect injection actions
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to standard work
Create mechanisms and reporting to hold Inbound and Outbound operations teams accountable to their department defect injection, as per the roles are responsibility
Hold Inbound and Outbound teams accountable to defect injection CAMP bridges and ownership for action compliance for their departments
Complete a weekly deep dive and bridges for ICQA performance metrics, and be prepared to talk through your FC performance on the regional ICQA WBR weekly
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures to reduce cost of inventory loss
Support in Interviewing and hiring new Managers Basic qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communications skills (English) Preferred qualifications
Bachelor’s Degree from an accredited university or equivalent qualification
Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
Proven ability to influence, with varying levels of seniority within an organization
A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment
Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
Previous supervisory experience in a distribution or manufacturing environment
Able to swiftly pick up new software systems, data analysis tools, and program management tools
Fluent user of the entire MS Office suite, especially Excel
Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
Background in a logistics, distribution or similar environment
Previous Inventory Control and Quality Assurance Management experience
Experience with Lean and Six Sigma methodologies and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Aurora - 91,000.00 - 136,500.00 USD annually

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