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Added 1 hour ago
Senior Manager of Strategic Sourcing - Electronics & Contract Mfg
DexCom Inc
Remote, United States
…new product introduction, and reducing supply risk. This Sr. Manager will lead Dexcom's Electronics and Contract Manufacturing sourcing organization, with accountability for category…
Added 1 hour ago
Logistics Analyst II (ELMS ICP) SME III - w/Active Secret
Akima, LLC
Tampa, FL
…inventory management to recommend best practices that optimize program’s inventory management stock levels and…
Added 1 hour ago
Logistics Analyst I (ELMS Inventory Manager Support Tech) SME III - Active Secret
Akima, LLC
Lexington, KY
Enhances workflow by analyzing and developing logistics plans that affect production, distribution, and inventory.
Added 2 hours ago
Driver Manager
Maersk Logistics & Services USA Inc.
KY
Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of…
Added 3 hours ago
Product Manager, NAS Ship Cost Optimization, NAS Ship Cost Optimization
Amazon.com Services LLC
Seattle, WA
As a Sr Product Manager on this team, you will own products and initiatives that directly improve the profitability of one of Amazon's largest businesses. You will develop a deep…
Added 3 hours ago
K
Talent Strategy Coordinator
KIPP
Houston, TX
- $57,000 to $65,000 USD / year
Work closely with Senior Manager of Talent Strategy & HR Projects to support and coordinate logistics for talent Strategy trainings, team events, and other activities.
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Operations Manager - Floor
Walmart
GREENFIELD, IN
- $84,000 to $126,000 USD / year
Monitor and ensure area of responsibilitys compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining…
Added 5 hours ago
A
2nd Shift Production Supervisor
Aerotek
Canton, OH
- $26 to $36 USD / hour
Coordinate workflow and production priorities with department leads and the Operations Manager.
Added 5 hours ago
Staff Technical Program Manager, Data Center Supply Chain
Cerebras Systems
Sunnyvale, CA
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Added 6 hours ago
Operations Manager
CTDI
Charlotte, NC
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet &…
Added 7 hours ago
ICQA Operations Manager (Level 6)
Amazon.com Services LLC
Aurora, CO
We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of…
Added 8 hours ago
MF
Graduate Fellowship: Interim Inventory Manager
Mid-Ohio Food Collective
Grove City, OH
- From $65,000 USD / year
Mid-Ohio Food Collective (MOFC) is dedicated to ending hunger in central and eastern Ohio. Through a vast network of food pantries, community partners, and regional programs, MOFC manages…
Added 8 hours ago
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Acquisition & Delivery Administrator
Auto Truck Group LLC
Mount Laurel, NJ
- $23.1 to $32.93 USD / hour
…component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one…
Added 8 hours ago
Senior Manager Distribution Engineering & Technology
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Raritan, NJ · Memphis, TN
The Senior Manager, Distribution Engineering & Technology – Americas Deliver Excellence provides strategic leadership, governance, and technical oversight for the end-to-end distribution…
Added 9 hours ago
Aviation Security Control Center (ASCC) Manager, Aviation Security Control Center
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Erlanger, KY
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Added 9 hours ago
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Facility Coordinator - M-F 8am-5:30pm
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- $18.25 to $24 USD / hour
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to…
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Operations Planning Manager
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Manage inbound and outbound transportation and logistics, ensuring supplier performance and network optimization.
Added 9 hours ago
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Facility Maintenance Manager
Aerotek
Kansas City, KS
- $60,000 to $75,000 USD / year
Pay - $60k - $75kJob DescriptionThe Facility Maintenance Manager is responsible for the comprehensive leadership, administration, and coordination of maintenance operations across all…
Added 9 hours ago
Distribution & Logistics Network Program Manager
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Portland, OR
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Added 10 hours ago
Retail Assistant Store Manager
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Katy, TX
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 10 hours ago
Retail Assistant Store Manager
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National Account Manager
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We’ve been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our…
Added 12 hours ago
Director Principal Technical Program Manager, Delivery Enablement and Field Integration, Global Data Centers
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Sunnyvale, CA · Atlanta, GA
…turning on gigawatt-scale AI compute, liquid cooling, power distribution, and network fabric with unprecedented velocity upon site…
Added 15 hours ago
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Sanitation Manager
Walmart
WELLFORD, SC
- $65,500 to $98,000 USD / year
Manages supply chain processes and ensures merchandise flow through the distribution network and fulfillment centers by directing resolutions and responding to the escalation of daily…
Added 17 hours ago
SR LOGISTICS ENGINEER
The Home Depot
Atlanta, GA
Position Purpose:A Sr. Logistics Engineer leads large cross-functional projects in Global Logistics that are typically related to process improvement, strategic initiatives, and/or space…

Amazon.com Services LLC

ICQA Operations Manager (Level 6)

Aurora, CO, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Application deadline: Nov 9, 2026

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role and Responsibilities in the ICQA Team:

Lead and manage the ICQA department including; Area Managers, Process Assistants, hourly ICQA count associates, the Inbound Service Support team and the hourly damage processing associates
Own the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates.
Manage the ICQA team count and execution strategy to achieve the department goals (% to RO, record cleaned %, ICQA rate. FLCM27 roster compliance) while ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership.
Manage the ICQA FCLM27 roster and actions for labor planning assumptions accuracy including; ICQA attendance, attrition and cross trained targets.
Own the implementation of PXT required programs in ICQA; including ADAPT feedback, Connections, Thrive.
Manage Area Manager(s) through monthly 1:1s and implementation of Career Growth Actions
Own the quality strategy in conjunction with the FC Site leader/General Manager to achieve the FC quality goals for IRDR, GUV, NUV, Gross Adjustments, Dwelling Inventory, FC concessions, Concessions Missorts, Net Damages
Own site Quality CAMP Flags and DBR/WBR cadence; partnering with the FC senior team to ensure accurate CAMP Bridges including RCA/Action Plan/Glide path are well defined and matching the site quality plan
As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Own Site Quality Benchmark Audit Program including the audit compliance, improvement plan, and execution.
Own FC root cause deep dive bridges, actions and mechanisms for the ICQA WBR, as well as accountability to improvement in the ICQA goals and action plans
Support the FC in deep dive and root cause attribution for the Network WBR quality flags, while influencing accountability to the actions to the Inbound and Outbound Senior teams.
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
Contribute to Network and NACF level projects as a key leader on one of the network Vertical Project teams in one of the following groups: Concessions, Gross Adjustments, Dwelling Inventory.

Your Role and Responsibilities in your FC and within Operations:

Adhere to the roles and responsibilities as per the Quality RACI
Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and defect injection actions
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to standard work
Create mechanisms and reporting to hold Inbound and Outbound operations teams accountable to their department defect injection, as per the roles are responsibility
Hold Inbound and Outbound teams accountable to defect injection CAMP bridges and ownership for action compliance for their departments
Complete a weekly deep dive and bridges for ICQA performance metrics, and be prepared to talk through your FC performance on the regional ICQA WBR weekly
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures to reduce cost of inventory loss
Support in Interviewing and hiring new Managers Basic qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Excellent verbal and written communications skills (English) Preferred qualifications
Bachelor’s Degree from an accredited university or equivalent qualification
Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
Proven ability to influence, with varying levels of seniority within an organization
A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment
Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence
Previous supervisory experience in a distribution or manufacturing environment
Able to swiftly pick up new software systems, data analysis tools, and program management tools
Fluent user of the entire MS Office suite, especially Excel
Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
Background in a logistics, distribution or similar environment
Previous Inventory Control and Quality Assurance Management experience
Experience with Lean and Six Sigma methodologies and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Aurora - 91,000.00 - 136,500.00 USD annually

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