Jobs in the United States

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Added 2 mins ago
Wealth Operations 2nd Line of Defense - Operational Risk Vice President
Citigroup
Getzville, NY
ORM Independent Senior Operational Risk Manager (ISORM) business coverage leads for other Wealth business and functions
Added 3 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Niskayuna, NY · Schenectady, NY
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 3 mins ago
P
Senior Manager, Integrated Insights & Strategy, Brand Strategy
Pfizer
New York City, NY
- $124,400 to $207,400 USD / year
Pfizer's Specialty Care Integrated Insights & Strategy (IIS) team is seeking a Senior Manager, Integrated Insights & Strategy who both derives insight and shapes strategy for a priority…
Added 4 mins ago
Data Center Facility Operations Area Director
Meta
Albany, NY
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
Added 4 mins ago
EI
Editorial Project Manager
EBSCO Information Services
Albany, NY
- $49,605 to $70,865 USD / year
As an Editorial ProjectManager on theEBSCOlearningteam, you will help keep our learning and test prep content accurate, current, and on schedule across multiple product lines. You will do…
Added 4 mins ago
Technical Product Manager - Aladdin Product Managment, ASO
BlackRock
New York, NY
As an Associate Product Manager, you will have a positive impact on developing the product vision and leading day to day execution of the roadmap.
Added 5 mins ago
Director Project Controls (B&T)
MTA
New York, NY
MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight…
Added 5 mins ago
Senior Manager of Planning
MTA
New York, NY
MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight…
Added 5 mins ago
Vice President, Product Manager - Asset Management Client Service Experience - Service Assist (AI Builder)
JPMorgan Chase
New York, NY
As a Product Manager in the Asset Management Product and Experience (AMPX) team, you will help build Service Assist, our generative AI and automation platform that brings client inquiries…
Added 5 mins ago
Manager, Online and Digital Business Development - (Open to remote)
Penguin Random House
New York, NY
Penguin Random House is seeking a self-motivated, strategic thinker to fill the position of Manager, Online and Digital Business Development. Your primary responsibility will be managing…
Added 5 mins ago
Product Manager, Discovery, Gemini App, DeepMind
Google
New York, NY
Experience partnering with machine learning engineering, UX research, and design teams.
Added 5 mins ago
Manager, Economic Services Data Science
KPMG LLP
NEW YORK, NY
…diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements,…
Added 5 mins ago
Investment Management & Trust Operations Senior Manager
Deloitte
Jericho, NY · New York, NY
Enterprise Operations & Risk - Investment Management and Trust Operations Senior Manager
Added 5 mins ago
T
Vice President, Legal
TIAA
New York, NY
- $141,000 to $247,000 USD / year
Churchill, an investment-specialist affiliate of Nuveen (the asset manager of TIAA), provides customized financing solutions to middle market private equity firms and their portfolio…
Added 5 mins ago
GenAI Platform Product Manager
Apex Systems, Inc.
NEW YORK, NY
Added 47 mins ago
Senior AI Agent & Automation Solutions Engineer
Concentrix
Bellevue, WA
As a Senior AI Agent & Automation Solutions Engineer, you will design, develop, deploy, and continuously improve intelligent automation solutions using Anthropic Claude and modern agentic…
Added 1 hour ago
Medical Science Liaison, Oncology GU - Tennessee & Arkansas
J&J Family of Companies
Nashville, TN
In collaboration with Field Director (manager), MSL will develop and implement a performance and development plan and may contribute to additional leadership
Added 1 hour ago
Senior Manager, Application & Machine Learning Engineer - Fuelight
The Coca-Cola Company
Atlanta, GA
The Senior Manager, Application and Machine Learning Engineer – Fuelight, is a key member of the Product Engineering team within the Digital Product & Engineering organization of the Global…
Added 1 hour ago
Senior Manager, AI & Analytics Engineering
The Coca-Cola Company
Atlanta, GA
The Senior Manager, AI & Analytics Engineering will be a hands-on technical leader who turns high-value business and analytical problems into production agents and analytical solutions. The…
Added 1 hour ago
LMS Azure AWS Saleforce Support Canvas Manager
COOLSOFT
Atlanta, GA
The PM will manage the development and implementation of GT Infinity 2.0, a large-scale, AI-enabled lifelong learning platform designed to deliver personalized learning experiences, skills…
Added 1 hour ago
Project Manager - Hybrid
MSys Inc.
Atlanta, GA
The PM will manage the development and implementation of GT Infinity 2.0, a large-scale, AI-enabled lifelong learning platform designed to deliver personalized learning experiences, skills…
Added 1 hour ago
AC
Bilingual HR Manager
Aston Carter
Hopkins, MN
- $48.08 to $57.7 USD / hour
We are seeking an experienced and bilingual Human Resources Manager to lead all HR functions for a growing manufacturing organization with approximately 125 employees. This highly visible…
Added 1 hour ago
Project Manager - Construction
JLL
Saint Paul, MN
Demonstrated commitment to ongoing professional development and learning
Added 1 hour ago
Data Science Specialist
Stride, Inc.
Saint Paul, MN
· Support Internal Audit and SOX engagements through data analysis, population development, control testing, and exception analysis.
Added 2 hours ago
Sr Manager, Analytics and AI
Panasonic
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Sr. Manager, Analytics and AI? Then we're looking for you! Check out the job description and apply…

Amazon.com Services LLC

HR Partner, Human Resources, OWD5

Northborough, MA, United States

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Job details

Posting language: English
Posted: Oct 2, 2026

Original job description

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence.

As an HR Partner on the (Insert Line of Business) PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll learn to use data-driven insights and HR technologies to enhance the employee experience while developing core HR capabilities that will serve as the foundation for your career growth.

You will be expected to work onsite at an Amazon facility.

Key job responsibilities

Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
Promote the use of self-service tools to resolve routine employee and manager questions. Help identify recurring gaps and escalate opportunities to improve tool usability or adoption.

A day in the life A typical day involves balancing standard work execution with responsive employee support. You'll maintain consistent presence on the operations floor, engaging directly with hourly employees and partnering with leaders to address concerns and drive engagement initiatives. Operating under the guidance of senior team members, you'll execute core HR processes while ensuring quality service delivery.

Through data tools and HR technologies, you'll assist in tracking metrics and identifying trends, while developing your ability to build trust through personal interaction. You'll support employee engagement activities, help coordinate feedback channels, and assist in coaching and development of others. When complex issues arise, you'll seek guidance from senior team members, learning to navigate challenging situations while developing sound judgment.

Success in this role comes from maintaining organized routines, demonstrating strong follow-through, and building effective partnerships with both the PXT team and operations leaders. This role requires excellent organizational skills and the ability to thrive in a fast-paced environment where no two days are the same. Basic qualifications

Experience handling confidential information
Bachelor's degree, or 2+ years of Amazon experience with 1-year human resources general experience OR equivalent experience (e.g., operations, customer service, retail, manufacturing)
Basic proficiency with Microsoft Office Suite (e.g., creating documents in Word, using basic spreadsheet functions in Excel, managing calendars/emails in Outlook).
Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance) Preferred qualifications
Degree in HR, Management, Business, Labor Relations, Psychology, or a related field
Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
Demonstrated ability to analyze information, solve problems, and make data-driven decisions
Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v-lookups, and formulas)
Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments
Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
Ability to exercise sound judgement and navigate ambiguous situations with limited direction
Basic understanding of HR processes and policies
Demonstrated problem-solving skills and resourcefulness

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Northborough - 51,300.00 - 89,800.00 USD annually

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More about this job

Skills

Relationship building
Coaching
Organizational skills
Customer service
Microsoft Office
Microsoft Word
Microsoft Excel
Employee relations
Communication skills
Meet deadlines
Adaptability
Problem solving
Recruitment
Mental health

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