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Added 1 min ago
Senior Software Engineer, Full Stack (iOS & Backend)
Raya
Remote, United States
We are seeking a Senior Full Stack Engineer with experience in iOS and backend services to join the Places team to build and elevate member-facing experiences across the Places iOS app.…
Added 2 mins ago
Staff Software Engineer
LinkedIn
Mountain View, CA
You are expected to identify, champion, and execute large-scale, cross-functional initiatives that fundamentally improve engineering productivity, system reliability, or operational costs.
Added 3 mins ago
Stress and Lifing Engineer
Rolls-Royce
United States
…Programs team, where you will play a key role in supporting the reliability and safety of our products throughout their service life. As a mid-level analyst, you will be responsible for…
Added 5 mins ago
Principal Facilities Electrical Engineer (High Voltage)
Bosch Group
Roseville, CA
We are seeking an Electrical Engineer with specialized expertise in commissioning, project execution and operational readiness within a high-demand semiconductor manufacturing environment.…
Added 5 mins ago
Quality Manager
Ecolab Inc.
Chicago, IL
Ensure laboratory operations meet the highest standards of data integrity, reliability, and scientific rigor.
Added 6 mins ago
Platform Engineer - VP
Barclays Services LLC
United States
Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
Added 7 mins ago
Project Engineer, Geotechnical
Intertek USA
Sherwood, AR
Project Engineer, Geotechnical – Sherwood, AR
Added 8 mins ago
Senior Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 9 mins ago
Field Service Engineer II
Cohu
San Diego, CA
…the semiconductor industry. We are seeking a Field Service Engineer II to join our team in Chandler, AZ. In this customer-facing role, you will provide technical support for Cohu equipment…
Added 9 mins ago
Software Engineer Lead
PNC
Pittsburgh, PA
…opportunity to contribute to the company’s success. As a Software Engineer Lead within…
Added 9 mins ago
Fuel Injection (Injectors, Lines, Pumps) Release Engineer
Stellantis
Auburn Hills, MI
The Fuel Injection System Design & Release Engineer will be responsible for the Core Engine fuel injection components on one or more major engine families, including components such as high…
Added 9 mins ago
Powertrain Fuel Injection Release Engineer
Stellantis
Auburn Hills, MI
The Fuel Injection System Design & Release Engineer will be responsible for the Core Engine fuel injection components on one or more major engine families, including components such as high…
Added 9 mins ago
Powertrain Throttle Control / Actuator Release Engineer
Stellantis
Auburn Hills, MI
The Electronic Throttle Control & Actuator Lead Design & Release Engineer will be responsible for the Core Engine throttle and actuator components on one or more major engine families,…
Added 10 mins ago
AI Native Senior Software Engineer
Versaterm
Remote, United States
The AI Native Senior Software Engineer is a change agent and a driver of value within our public safety ecosystem. Public safety agencies, dispatchers, and first responders count on our…
Added 10 mins ago
AI Native Senior Software Engineer
Versaterm
Mesa, AZ
The AI Native Senior Software Engineer is a change agent and a driver of value within our public safety ecosystem. Public safety agencies, dispatchers, and first responders count on our…
Added 11 mins ago
Principal Platform Engineer – Sales
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ · Horsham, PA · Cincinnati, OH
We are searching for the best talent for a Principal Platform Engineer – Sales professional to be located in Raritan, NJ, J&J sites on the East Coast or remote work in the U.S. This…
Added 11 mins ago
Staff NPI Engineer - Johnson and Johnson MedTech, Circulatory Restoration
SHOCKWAVE MEDICAL INC. Legal Entity
Santa Clara, CA
Johnson & Johnson is hiring for a Staff NPI Engineer to join our team located in Santa Clara, CA.
Added 12 mins ago
AI
Senior Mechanical Engineer
ASR INTERNATIONAL
Lakehurst, NJ
- $90,000 to $140,000 USD / year
The Senior Mechanical Engineer will serve as a technical leader supporting mission-critical programs throughout all phases of system development, including requirements analysis,…
Added 12 mins ago
AI
Senior Electrical Engineer
ASR INTERNATIONAL
Lakehurst, NJ
- $90,000 to $140,000 USD / year
The Electrical Engineer will support engineering efforts throughout the system lifecycle, including requirements development, design reviews, testing, integration, configuration management,…
Added 12 mins ago
Facilities Director
US AMR-Jones Lang LaSalle Americas, Inc.
Thornton, CO · Boulder, CO
Implement best-in-class processes, systems, and technologies to optimize facility performance, reliability, and efficiency.
Added 12 mins ago
Staff Machine Learning Engineer
Altana
Brooklyn, NY
We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and…
Added 12 mins ago
Senior Staff Machine Learning Engineer
Altana
Brooklyn, NY
We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and…
Added 12 mins ago
Senior Systems Engineer (Linux)
Eagle Seven
Chicago, IL
5+ years of experience in supporting, managing, monitoring, and debugging live trading environments with a focus on reliability, performance and automation
Added 13 mins ago
SC
IT Director
SmartTech Contracting LLC
Remote, United States
- $140,000 to $180,000 USD / year
…governance function, or the company’s sole developer or cloud engineer. It is the accountable owner for how technology is built, run, secured, and continuously improved at…
Added 13 mins ago
Hardware Reliability Engineer - Battlespace Awareness
Anduril Industries
Fort Collins, CO
We are seeking an experienced Reliability Engineer to join our team in Fort Collins, CO, driving reliability for our Battlespace Awareness product line. This is a hands-on role focused on…

Amazon.com Services LLC

Hardware Support Engineer, Robotics Technical Services

Boston, MA, United States
North Reading, MA, United States
Westborough, MA, United States

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Job details

Experience: 4+ years of maintenance or engineering experience, or experience in reliability/maintenance environments
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Robotics Technical Services (RTS).

We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The RTS Field Support team provides critical support to internal fulfillment and transportation network customers relying on advanced robotics technology.

In this role, you serve as the vital link between on-site technicians and RTS engineering teams, ensuring maximum performance of advanced robotics systems. You will launch new systems, develop preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, and drive continuous improvement initiatives across Amazon's fulfillment network. You will establish standard operating procedures, performance metrics, and feedback mechanisms that enable the RTS team to scale effectively. Working closely with technical support teams and regional support managers, you will build a cohesive organization responsible for the safety, reliability, and performance of emerging robotics technology. This role requires independent judgment and comfort working with ambiguity in a complex, fast-paced, high-throughput environment where multi-tasking is essential.

Key job responsibilities

Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems
Partner with site-level RME teams to maximize advanced robotics system performance
Identify, analyze, and resolve mechanical and system issues across the RTS product suite
Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime
Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems
Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite
Design and lead training sessions and develop training content for on-site RME teams
Develop and implement spare parts management systems and processes
Produce performance reports and provide "voice of the customer" feedback to development and support teams
Up to 50% travel expected

A day in the life Your day begins by reviewing system performance reports for your region. Perhaps the metrics dashboard revealed unusual performance at a NJ facility or spare parts dropped below threshold at a NY site. You analyze metrics to identify trends and risks, developing de-risking actions for leadership's weekly business review. You troubleshoot with RME technicians via video, walking them through diagnostic procedures. On-site, you conduct hardware audits for new deployments, gathering customer feedback. Afternoons include designing tools, optimizing processes, and coordinating with regional managers on scaling strategies. Throughout, you're the critical link between field technicians and engineering teams.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team RTS Field Hardware Support Engineers (FHSE) ensure that our customers - site Reliability and Maintenance Engineers - are equipped to independently maintain Amazon Robotics technologies. Our team achieves this by identifying deficiencies, communicating risk, and proposing mitigation strategies. Our hands-on approach to testing, troubleshooting, and investigating puts us in the shoes of operators and technicians in the field. We work backwards from these insights to satisfy engineering requirements, partnering with safety, hardware, software, and cross-functional support teams. Basic qualifications

Bachelor's degree in mechanical engineering, electrical engineering, or an equivalent engineering science
4+ years of maintenance or engineering experience, or experience in reliability/maintenance environments
Experience driving improvement programs in the operations, engineering and support fields
Experience in technical support work, engineering, or an operations environment
Experience using data analysis to drive business decisions Preferred qualifications
Master's degree or above in Electrical or Mechanical Engineering, or Master's degree or above in engineering, management, or technology
Experience with robotics work cells and their control systems, or experience working with electrical and mechanical conveyance systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 104,500.00 - 160,000.00 USD annually USA, MA, North Reading - 104,500.00 - 160,000.00 USD annually USA, MA, Westboro - 104,500.00 - 160,000.00 USD annually

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