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Assistant Manager- Hospitality (Non-Exempt)
Residence Inn - Wilke-Barre
Wilkes-Barre, PA
…efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by…
Added 2 mins ago
Executive Workflow Specialist
Cherokee Federal
San Antonio, TX
…civilian, and contractor personnel within the Air Force Civil Engineer Center (AFCEC) at an Executive-level. This is not a passive administrative routing or message-forwarding position.…
Added 3 mins ago
Principal Platform Engineer – Sales
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ · Horsham, PA · Cincinnati, OH
We are searching for the best talent for a Principal Platform Engineer – Sales professional to be located in Raritan, NJ, J&J sites on the East Coast or remote work in the U.S. This…
Added 3 mins ago
Systems Operations Engineer
Wells Fargo Bank, N. A.
ISELIN, NJ
Wells Fargo is seeking a Systems Operations Engineer in Technology as part of Infrastructure and End user Services (IES) Group.
Added 3 mins ago
Maintenance Mechanic
US AMR-Jones Lang LaSalle Americas, Inc.
Kalamazoo, MI
Added 3 mins ago
Maintenance Mechanic
US AMR-Jones Lang LaSalle Americas, Inc.
Kalamazoo, MI
Added 3 mins ago
Engineering Services
US AMR-Jones Lang LaSalle Americas, Inc.
Chicago, IL
The Operating Engineer supports operation, inspection and maintenance processes to mechanical, HVAC, electrical and plumbing equipment and systems.
Added 3 mins ago
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Eagan, MN
The standard hours for this position are Friday through Monday 9p.m.. to 7 a.m. Required to join the International Union of Operating Engineers, Local No. 70, AFL-CIO.
Added 3 mins ago
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Eagan, MN
The standard hours for this position are Friday through Monday 1p.m.. to 11 p.m. Required to join the International Union of Operating Engineers, Local No. 70, AFL-CIO.
Added 3 mins ago
Facilities Director
US AMR-Jones Lang LaSalle Americas, Inc.
Thornton, CO · Boulder, CO
Develop, manage, and control multi-million dollar operating budgets and capital expenditure plans across facility portfolio.
Added 3 mins ago
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Austin, TX
As an Operating Engineer at JLL, you'll oversee the daily operation, maintenance, and repair of critical building systems, including HVAC, electrical, plumbing, and refrigeration equipment,…
Added 3 mins ago
Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Houston, TX
The Chief Engineer oversees the efficient, safe and responsible operation of all building systems and equipment while also leading the engineering team. You will oversee an engineering team…
Added 4 mins ago
Senior Systems Engineer (Linux)
Eagle Seven
Chicago, IL
…technical design, planning, and implementation of our hardware and operating system strategies. In this role, you will act as a key technical expert with direct influence over the design,…
Added 4 mins ago
SC
IT Director
SmartTech Contracting LLC
Remote, United States
- $140,000 to $180,000 USD / year
…for mission-critical colocation and hyperscale data centers operating at national program scale. As a Master Systems Integrator (MSI), we unify controls construction (DDC, PLC, SCADA) with…
Added 4 mins ago
Hardware Reliability Engineer - Battlespace Awareness
Anduril Industries
Fort Collins, CO
…Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters…
Added 4 mins ago
Battery Systems Engineer
Anduril Industries
Costa Mesa, CA
…Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters…
Added 5 mins ago
CYME Distribution Engineer
Stefanini Group
Somerset, NJ
Stefanini is looking for a CYME Distribution Engineer - Fully Remote
Added 5 mins ago
Staff Industrial Engineer
CORP-Corporate Office
United States
…plans and programs for facility modifications and revisions to operating methods. May assist facilities engineers in the planning and design of facilities. Quickly perform simulations and…
Added 5 mins ago
Manager Manufacturing Engineering 3
CORP-Corporate Office
United States
The Manager Manufacturing Engineer 3 will be responsible for taking the product design and converting it into a sequence of detailed assembly/ manufacturing instructions, which will include…
Added 6 mins ago
SIEM / Cybersecurity Engineer
Command Post Technologies, Inc.
Arlington, VA
Engineer, configure, integrate, and maintain SIEM and security monitoring capabilities across enterprise information systems.
Added 6 mins ago
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DESC Engineer - Direct Hire
Express Employment Professionals
Midland, TX
- $75,000 to $110,000 USD / year
We are seeking a motivated and experienced Oilfield Technical Services Engineer for an exciting opportunity in Midland, TX! This position will work closely with oil and gas operators to…
Added 7 mins ago
Chief Engineer
Kimpton Hotel Monaco Denver
Denver, CO
The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the assistant will assume the administrative, financial and…
Added 7 mins ago
Cloud Support Engineer (Media), Unified Operations Media
Amazon Web Services, Inc.
Seattle, WA · Portland, OR · Herndon, VA · Dallas, TX
…millions of viewers. We are looking for a Technical Support Engineer to join our team based in one of our North American Support…
Added 7 mins ago
Hardware Support Engineer, Robotics Technical Services
Amazon.com Services LLC
Boston, MA · North Reading, MA · Westborough, MA
…across Amazon's fulfillment network. You will establish standard operating procedures, performance metrics, and feedback mechanisms that enable the RTS team to scale effectively. Working…
Added 8 mins ago
Manager, GTM Consulting (Professional Services)
ZoomInfo Technologies LLC
Waltham, MA
Lead, manage, and develop a high-performing GTM Engineer team, including Team Leads, Senior GTM Engineers, and Principal GTM Engineers, through regular one-on-ones, performance feedback,…

Amazon.com Services LLC

Hardware Support Engineer, Robotics Technical Services

Boston, MA, United States
North Reading, MA, United States
Westborough, MA, United States

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Job details

Experience: 4+ years of maintenance or engineering experience, or experience in reliability/maintenance environments
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Robotics Technical Services (RTS).

We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The RTS Field Support team provides critical support to internal fulfillment and transportation network customers relying on advanced robotics technology.

In this role, you serve as the vital link between on-site technicians and RTS engineering teams, ensuring maximum performance of advanced robotics systems. You will launch new systems, develop preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, and drive continuous improvement initiatives across Amazon's fulfillment network. You will establish standard operating procedures, performance metrics, and feedback mechanisms that enable the RTS team to scale effectively. Working closely with technical support teams and regional support managers, you will build a cohesive organization responsible for the safety, reliability, and performance of emerging robotics technology. This role requires independent judgment and comfort working with ambiguity in a complex, fast-paced, high-throughput environment where multi-tasking is essential.

Key job responsibilities

Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems
Partner with site-level RME teams to maximize advanced robotics system performance
Identify, analyze, and resolve mechanical and system issues across the RTS product suite
Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime
Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems
Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite
Design and lead training sessions and develop training content for on-site RME teams
Develop and implement spare parts management systems and processes
Produce performance reports and provide "voice of the customer" feedback to development and support teams
Up to 50% travel expected

A day in the life Your day begins by reviewing system performance reports for your region. Perhaps the metrics dashboard revealed unusual performance at a NJ facility or spare parts dropped below threshold at a NY site. You analyze metrics to identify trends and risks, developing de-risking actions for leadership's weekly business review. You troubleshoot with RME technicians via video, walking them through diagnostic procedures. On-site, you conduct hardware audits for new deployments, gathering customer feedback. Afternoons include designing tools, optimizing processes, and coordinating with regional managers on scaling strategies. Throughout, you're the critical link between field technicians and engineering teams.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team RTS Field Hardware Support Engineers (FHSE) ensure that our customers - site Reliability and Maintenance Engineers - are equipped to independently maintain Amazon Robotics technologies. Our team achieves this by identifying deficiencies, communicating risk, and proposing mitigation strategies. Our hands-on approach to testing, troubleshooting, and investigating puts us in the shoes of operators and technicians in the field. We work backwards from these insights to satisfy engineering requirements, partnering with safety, hardware, software, and cross-functional support teams. Basic qualifications

Bachelor's degree in mechanical engineering, electrical engineering, or an equivalent engineering science
4+ years of maintenance or engineering experience, or experience in reliability/maintenance environments
Experience driving improvement programs in the operations, engineering and support fields
Experience in technical support work, engineering, or an operations environment
Experience using data analysis to drive business decisions Preferred qualifications
Master's degree or above in Electrical or Mechanical Engineering, or Master's degree or above in engineering, management, or technology
Experience with robotics work cells and their control systems, or experience working with electrical and mechanical conveyance systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 104,500.00 - 160,000.00 USD annually USA, MA, North Reading - 104,500.00 - 160,000.00 USD annually USA, MA, Westboro - 104,500.00 - 160,000.00 USD annually

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