Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Engineer 3
Nissan North America, Inc. (NNA)
Farmington Hills, MI
Review of internal and external survey data for customer feedback in conjunction with media reviews to assess product acceptance and performance.
Added 1 min ago
SW
Aquatic/Fisheries Scientist
State Water Resources Control Board
CA
- $4,551 to $9,787 USD / month
…Employees appointed to the Attorney or Water Resource Control Engineer classification will receive Recruitment Higher Above Minimum (HAM) rate in accordance with the approved Civil Service…
Added 2 mins ago
Staff Software Engineer
LinkedIn
Mountain View, CA
…all major lines of business. We build large-scale AI models, data pipelines, and critical services that transform LinkedIn's data into high-quality, reusable professional intelligence. This…
Added 2 mins ago
Systems Integration Specialist
Opensignal
Remote USA, MA · MA
You will engineer repeatable, supportable & well-documented delivery processes and make extensive use of AI Agents to accelerate configuration, investigation and automation work, directing…
Added 3 mins ago
Senior Principal Anaplan Software Engineer
Nike
Beaverton, OR
We are looking for a Senior Principal Anaplan Software Engineer with deep expertise in FP&A, a strong understanding of P&L and financial drivers, and a proven track record delivering…
Added 3 mins ago
Process Engineer
The P&G Distributing LLC
United States
The Process Engineer will be responsible for optimizing manufacturing processes, improving efficiency, and ensuring product quality. As a Process Engineer/Line Leader you will learn the…
Added 5 mins ago
I
Innovation Consultant
iManage
United States
- $172,500 USD / year
Required experience must include 5 years of experience with all of the following: implementing solutions in a legal technology environment i.e. working directly on-site or virtually with…
Added 6 mins ago
Platform Engineer - VP
Barclays Services LLC
United States
Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
Added 6 mins ago
Sr Robotics Engineer
Molg
Sterling, VA
…design, and AI, our systems turn today’s e-waste into resilient, data-driven supply chains - and change how electronics are made in the first…
Added 6 mins ago
Molg- Robotics Engineer
Molg
Sterling, VA
…design, and AI, our systems turn today’s e-waste into resilient, data-driven supply chains - and change how electronics are made in the first…
Added 7 mins ago
Senior Engineer - Public Sector
Lumen Technologies
Englewood, CO
Must be able to work independently in the field and address/engineer on the spot solutions, and/or provide recommendations concerning installations, alarming, wiring, DC power, measures of…
Added 7 mins ago
Network Security Engineer
Arctiq
Duluth, GA
…Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure,…
Added 8 mins ago
AI
IT Operations Engineer
Applied Intuition
Sunnyvale, CA
- $125,000 to $160,000 USD / year
…offboarding. We are looking for a multifaceted IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the…
Added 8 mins ago
Sr Solution Sales Executive Data & Analytics - State and Local Government
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 8 mins ago
Sr Solution Sales Executive Data & Analytics - Financial Markets
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 8 mins ago
Sr Solution Sales Executive Data & Analytics - Healthcare
ServiceNow
Boston, MA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 8 mins ago
Senior Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 9 mins ago
Network, Security & Cloud Infrastructure Manager
Greenhill School
Dallas, TX
Current experience with cybersecurity frameworks, risk management, security monitoring, data protection, backup, disaster recovery, business continuity, and cloud-based solutions such as…
Added 9 mins ago
Software Engineer Lead
PNC
Pittsburgh, PA
…opportunity to contribute to the company’s success. As a Software Engineer Lead within…
Added 9 mins ago
Powertrain Throttle Control / Actuator Release Engineer
Stellantis
Auburn Hills, MI
The Senior Lead Design and Release Engineer is responsible for the end‑to‑end design, validation, industrialization, and production release of automotive Electronic Throttle Control (ETC)…
Added 10 mins ago
Technology & Low Voltage Systems Designer
Salas O'Brien
Corona, CA
…are today’s opportunities, and we are here to design lasting solutions for pressing…
Added 11 mins ago
AI Native Senior Software Engineer
Versaterm
Remote, United States
The AI Native Senior Software Engineer is a change agent and a driver of value within our public safety ecosystem. Public safety agencies, dispatchers, and first responders count on our…
Added 11 mins ago
AI Native Senior Software Engineer
Versaterm
Mesa, AZ
The AI Native Senior Software Engineer is a change agent and a driver of value within our public safety ecosystem. Public safety agencies, dispatchers, and first responders count on our…
Added 12 mins ago
Principal Platform Engineer – Sales
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ · Horsham, PA · Cincinnati, OH
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 12 mins ago
Sr. NPI Engineer - Johnson and Johnson MedTech, Circulatory Restoration
SHOCKWAVE MEDICAL INC. Legal Entity
Santa Clara, CA
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…

Amazon.com Services LLC

Hardware Support Engineer, Robotics Technical Services

Boston, MA, United States
North Reading, MA, United States
Westborough, MA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 4+ years of maintenance or engineering experience, or experience in reliability/maintenance environments
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Robotics Technical Services (RTS).

We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The RTS Field Support team provides critical support to internal fulfillment and transportation network customers relying on advanced robotics technology.

In this role, you serve as the vital link between on-site technicians and RTS engineering teams, ensuring maximum performance of advanced robotics systems. You will launch new systems, develop preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, and drive continuous improvement initiatives across Amazon's fulfillment network. You will establish standard operating procedures, performance metrics, and feedback mechanisms that enable the RTS team to scale effectively. Working closely with technical support teams and regional support managers, you will build a cohesive organization responsible for the safety, reliability, and performance of emerging robotics technology. This role requires independent judgment and comfort working with ambiguity in a complex, fast-paced, high-throughput environment where multi-tasking is essential.

Key job responsibilities

Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems
Partner with site-level RME teams to maximize advanced robotics system performance
Identify, analyze, and resolve mechanical and system issues across the RTS product suite
Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime
Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems
Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite
Design and lead training sessions and develop training content for on-site RME teams
Develop and implement spare parts management systems and processes
Produce performance reports and provide "voice of the customer" feedback to development and support teams
Up to 50% travel expected

A day in the life Your day begins by reviewing system performance reports for your region. Perhaps the metrics dashboard revealed unusual performance at a NJ facility or spare parts dropped below threshold at a NY site. You analyze metrics to identify trends and risks, developing de-risking actions for leadership's weekly business review. You troubleshoot with RME technicians via video, walking them through diagnostic procedures. On-site, you conduct hardware audits for new deployments, gathering customer feedback. Afternoons include designing tools, optimizing processes, and coordinating with regional managers on scaling strategies. Throughout, you're the critical link between field technicians and engineering teams.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team RTS Field Hardware Support Engineers (FHSE) ensure that our customers - site Reliability and Maintenance Engineers - are equipped to independently maintain Amazon Robotics technologies. Our team achieves this by identifying deficiencies, communicating risk, and proposing mitigation strategies. Our hands-on approach to testing, troubleshooting, and investigating puts us in the shoes of operators and technicians in the field. We work backwards from these insights to satisfy engineering requirements, partnering with safety, hardware, software, and cross-functional support teams. Basic qualifications

Bachelor's degree in mechanical engineering, electrical engineering, or an equivalent engineering science
4+ years of maintenance or engineering experience, or experience in reliability/maintenance environments
Experience driving improvement programs in the operations, engineering and support fields
Experience in technical support work, engineering, or an operations environment
Experience using data analysis to drive business decisions Preferred qualifications
Master's degree or above in Electrical or Mechanical Engineering, or Master's degree or above in engineering, management, or technology
Experience with robotics work cells and their control systems, or experience working with electrical and mechanical conveyance systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 104,500.00 - 160,000.00 USD annually USA, MA, North Reading - 104,500.00 - 160,000.00 USD annually USA, MA, Westboro - 104,500.00 - 160,000.00 USD annually

Apply About employer

Report this job