Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Mechanical CAD Designer – Automotive ECU Packaging
General Motors LLC
Warren, MI
Compute & Connectivity Hardware (CCH) is part of GM’s Vehicle Software & Electronics Engineering (VSEE) organization within Software & Services Engineering. The team develops the physical…
Added just now
Senior Enterprise Architect
Humana
Louisville, KY
10+ years of IT experience, including architecture, engineering, or software development roles.
Added just now
Senior Product Owner – Technical
Humana Inc.
New York, NY · Boston, MA · Dallas, TX · Louisville, KY
…backlog for the EQE+ Platform and associated Platform Quality Engineering solutions. This highly collaborative individual contributor role partners closely with Quality Engineering,…
Added 1 min ago
Security Certification Engineer - Android, Common Criteria & FIPS 140-3
Samsung Research America
Mountain View, CA
…Device Fundamentals Protection Profile (MDFPP), Application Software PP (App PP), Functional Package for TLS (PKG_TLS), and VPN Client (MOD_VPNC). Assist in the development and review of…
Added 1 min ago
Electrical Engineer - Buildings
WSP
Irvine, CA
Develop project designs and construction documentation using Revit, AutoCAD, and related electrical engineering software.
Added 1 min ago
Predictive Diagnostics Associate
EDP Energias de Portugal S.A.
Houston, TX, TX
…sector and the fourth-largest wind energy producer. With a sound development pipeline, first-class assets, and market-leading operating capacity, EDPR has undergone exceptional development…
Added 1 min ago
Implementation Project Manager
Shipwell
Remote, United States
Coordinate cross-functional project teams, including engineering, product development, sales, and customer support, ensuring alignment and accountability.
Added 1 min ago
CL
Civil Engineer – Los Angeles, CA
CMTS LLC
Los Angeles, CA
- $162,000 to $172,000 USD / year
Apply civil engineering principles, practices, processes, and procedures to project scope development, budgeting, design review, and technical coordination.
Added 2 mins ago
Senior Staff AI Engineer
Zscaler
Santa Clara, CA
Establish engineering excellence and production AI quality gates, overseeing hands-on code development, CI/CD pipelines, regression suites, and latency and cost optimization
Added 2 mins ago
Capgemini Invent, Senior Consultant, AI Engineer
Capgemini
Houston, TX, TX
Added 2 mins ago
Managing Consultant, AI Architect
Capgemini
Houston, TX, TX
You will lead complex AI programs, senior technical relationships, practice standards, and capability development.
Added 2 mins ago
Systems Engineering Requirements Team Lead
The Boeing Company
Hazelwood, MO
The Boeing Company is seeking a Systems Engineering Requirements Team Lead to provide technical leadership for requirements engineering on the F-15 International simulator programs in…
Added 2 mins ago
Lead Design and Analysis Engineer (Electronic Sys Design & Analy)
The Boeing Company
Daytona Beach, FL
Candidates must live in the immediate area or relocate at their own expense
Added 2 mins ago
Software Engineer - Developer (Associate or Experienced)
The Boeing Company
El Segundo, CA
The software engineer will develop and support software for test execution, instrument control, and automated test orchestration for satellite hardware and subsystem testing. This role…
Added 2 mins ago
Platform Engineer (Experienced or Senior)
The Boeing Company
Berkeley, MO
…Space & Security in Berkeley, MO. This role focuses on platform engineering, build automation, legacy systems support, and cloud modernization in support of mission-critical engineering and…
Added 2 mins ago
Spacecraft Systems Engineer - Millennium Space Systems
Millennium Space Systems
El Segundo, CA
Support all aspects of spacecraft systems engineering including performing preliminary concept development, trade studies, CONOPS definition, requirements decomposition and allocation,…
Added 2 mins ago
Structural Analysis Engineer (Entry-level) - Millennium Space Systems
Millennium Space Systems
El Segundo, CA
…will ensure that our space vehicles survive their complete development and operational lifecycles, including prototyping, test, transport, launch, and long-term…
Added 2 mins ago
Software Engineer - DevSecOps (Senior or Lead)
The Boeing Company
Tukwila, WA
Lead the design, development, testing and verification of E-7A software engineering tools
Added 2 mins ago
React Full Stack - Senior Software Engineer
Marsh
White Plains, NY · Maitland, FL · Cincinnati, OH · Tampa, FL · Clearwater, FL · Tallahassee, FL · West Point, GA · Albany, GA · Boston, MA · Johns Creek, GA · Denver, CO · Columbus, GA · Livonia, MI · Richmond, VA · Virginia, MN · Grand Rapids, MN · Los Angeles, CA · Duluth, MN · Houston, TX · Tupelo, MS · Ridgeland, MS · Piscataway, NJ · Pensacola, FL · Mandeville, LA · Lowell, MA · Manchester, NH · Meadville, MS · Windham, ME · Ashburn, VA · Honolulu, HI · Hattiesburg, MS · Fort Worth, TX · Austin, TX · Hanover Park, IL · Raleigh, NC · Abilene, TX · Fargo, ND · Nashville, TN · Charlotte, NC · Rockville, MD · Washington, DC · Athens, GA · Newport, RI · Dakota Dunes, SD · Jupiter, FL · Tequesta, FL · Brooklyn, NY · Canonsburg, PA · San Jose, CA · Eastland, TX · Philadelphia, PA · Chicago, IL · Rio Grande, NJ · Roanoke, VA · Dublin, OH · Cedar Falls, IA · Atlanta, GA · St. Joseph, MO · Colchester, VT · Grand Rapids, MI · Charleston, SC · Winston-Salem, NC · Waverly, IA · Southfield, MI · West Des Moines, IA · Rollingwood, TX · San Diego, CA · San Francisco, CA · Columbia, SC · Carmel, IN · Wichita, KS · Troy, MI · Miami, FL · Las Vegas, NV · Saddle Brook, NJ · Wauwatosa, WI · New York, NY · Simi Valley, CA · Van Nuys, CA · Columbia, MD · Spartanburg, SC · Kennesaw, GA · Towson, MD · Princeton, NJ · King of Prussia, PA · Durham, NC · Conshohocken, PA · Cookeville, TN · Walnut Creek, CA · Memphis, TN · Morristown, NJ · Polson, MT · Baton Rouge, LA · Sidney, MT · Melville, NY · Chattanooga, TN · New Orleans, LA · Lafayette, LA · Hartford, CT · Savannah, GA · Alexandria, LA · Greensboro, NC · Greenville, SC · Harrisonburg, VA · Schaumburg, IL · Clayton, MO · Gainesville, GA · Fayetteville, GA · Missoula, MT · Blacksburg, VA · Kahului, HI · Kapolei, HI · Thomaston, GA · Frederick, MD · Myrtle Beach, SC · Van Buren Charter Township, MI · Dothan, AL · Kailua Kona, HI · Irvine, CA · Lake Charles, LA · Wilmington, DE · Lexington, KY · Louisville, KY · Charleston, WV · West Chester, PA · Bethesda, MD · Lexington, SC · Macon, GA · Winchester, VA · Saint Petersburg, FL · West Palm Beach, FL · Mobile, AL · Rochester, NY · Pottsville, PA · Dearborn, MI · Bluffton, SC · Phoenix, AZ · Addison, TX · Richland, WA · San Antonio, TX · Alpharetta, GA · Easley, SC · Birmingham, AL · Mount Pleasant, SC · Butte, MT · Statesville, NC · Helena, MT · Dalton, GA · Glen Allen, VA · Delafield, WI · San Ramon, CA · Dallas, TX · Southborough, MA · Pittsburgh, PA · Portland, OR · Boise, ID · Spokane, WA · Scottsdale, AZ · Eugene, OR · Newnan, GA · Bend, OR · Wahoo, NE · Thomasville, GA · Corvallis, OR · McMinnville, OR · Stevensville, MT · Knoxville, TN · Kissimmee, FL · Aliso Viejo, CA · Syracuse, NY · McLean, VA · Buffalo, NY · Metairie, LA · St. Louis, MO · Norwalk, CT · Tucson, AZ · Virginia Beach, VA · Edina, MN · Hoboken, NJ · Cleveland, OH · Indianapolis, IN · Milwaukee, WI · South Bend, IN · Bismarck, ND · Chagrin Falls, OH · Hunt Valley, MD · Orland Park, IL · Anchorage, AK · La Vista, NE · Cary, NC · Fremont, NE · Irving, TX · Hardinsburg, KY · Brandenburg, KY · Lincoln, NE · Minneapolis, MN · Red Bank, NJ · Jacksonville, FL · Seattle, WA · Palm Beach Gardens, FL · Palm Beach, FL · Dayton, OH · Golden Valley, MN · Urbandale, IA · Lubbock, TX · Columbus, OH · Providence, RI
As our Senior Software Engineer on the Marsh Agency Software Engineering team, you’ll design, build, and evolve full stack capabilities for an AI-powered insurance document analysis…
Added 3 mins ago
UD
Chief Information Security Officer
USA Donaldson Company Inc.
Bloomington, MN
- $340,000 to $390,000 USD / year
Embed secure-by-design and shift-left practices into enterprise architecture, software delivery, product development, acquisitions, cloud modernization, and AI initiatives.
Added 3 mins ago
Sr. Director, Product Management - Connected Care Group
Baxter Healthcare Corporation
Deerfield, IL
…cross-functionally with product teams, supporting functions, engineering, commercial, and marketing. She/he will drive thought leadership in the Connected Care category, supporting revenue…
Added 3 mins ago
IS
Full Time Project Manager – Civil/Site
Inabia Software & Consulting Inc.
Wall Township, NJ
- $120,000 USD / year
- Full-time
Location/Commute: Must reside within a reasonable daily commuting distance of the Wall Township, NJ office for a full 5-day on-site schedule
Added 3 mins ago
ISSO
LEIDOS, INC.
Arlington, VA
Certification: You must hold a current DoD 8140 IAT II Certification to qualify
Added 3 mins ago
Principal Cybersecurity Systems Engineer
LEIDOS, INC.
Linthicum Heights, MD
The successful candidate will participate in the development/evaluation of system engineering documentation, such as System Engineering Plans, Initial Capabilities Documents, Requirements…
Added 4 mins ago
Software Engineer Intern
Unisys Corporation
Eagan, MN
Develops knowledge and skills within a technical discipline (i.e., technical support, software development, data analysis and reporting, networking. / infrastructure support, DevSecOps /…

Amazon.com Services LLC

Hardware Support Engineer, RDPI Global Engineering Hardware Development

Westborough, MA, United States

Apply on amazon.jobs About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics.

We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. We invent every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.

Job Overview

Amazon Robotics Delivery and Packaging Innovation (RDPI) Global Engineering Hardware team is seeking a motivated and hands-on Hardware Support Engineer to join our GE HW Field Service Tech team. This team operates in a multi-disciplinary environment alongside hardware engineers, controls engineers, test engineers, and test technicians dedicated to advancing sustainable packaging automation and robotics technologies that fulfill millions of customer orders every day.

In this role, you serve as the vital link between lab/on-site field testing activities and the RDPI GE HW Test Engineering team, ensuring maximum performance and reliability of advanced packaging automation and robotics systems during testing, deployment, and validation. You will provide hands-on troubleshooting and repair support of RDPI hardware platforms, including Universal SmartPac (USP), Olympus, Velocity, and Gen14 - to name a few - across laboratory and field environments during R&D, design verification, and production deployment phases. Working hand-in-hand with Test Technicians and Test Engineers, you will support site acceptance testing (SAT), design verification testing (DVT), and execute hardware troubleshooting, equipment recovery, root cause analysis, and continuous improvement initiatives across Amazon's fulfillment network.

You will develop and implement diagnostic solutions, escalation processes, standard operating procedures, and preventative maintenance protocols for the RDPI hardware product suite. You will proactively monitor system performance, identify trends, and provide "voice of the field" feedback to development and test engineering teams. This role requires independent judgment and comfort working with ambiguity in a complex, fast-paced, high-throughput environment where multi-tasking is essential.

Key job responsibilities Provide on-site hands-on troubleshooting, repair, and hardware support for RDPI automation and robotics systems at Amazon Labs, Fulfillment Centers (FCs) and Sortation Centers (SCs) across North America

Execute and support SAT, DVT, and functional testing activities in both lab (BOS35) and field environments, working alongside Test Technicians, Test Engineers, and Hardware Design Engineers.

Identify, analyze, and resolve mechanical, electrical, and electro-mechanical system issues across the RDPI hardware product suite (USP, Olympus, Gen14, Velocity and emerging platforms)

Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting time and reduce machine downtime

Develop and implement proactive monitoring tools and methods to measure safety, reliability, and performance of RDPI hardware systems in the field

Create escalation processes, standard operating procedures (SOPs), and preventative maintenance protocols for RDPI hardware

Conduct root cause analysis (RCA) and failure investigations, documenting findings and driving corrective actions back to the HW development and test engineering teams

Design and lead training sessions and develop training content for on-site test technicians and site Reliability & Maintenance Engineering (RME) teams

Develop and implement spare parts management recommendations and processes for field-deployed RDPI hardware

Produce performance reports and provide "voice of the field" feedback to HW development, test engineering, and program teams

Oversee and provide technical guidance to Test Technicians during field deployments, ensuring adherence to test plans and safety protocols

Partner with site-level RME teams to maximize RDPI hardware system performance during and after testing campaigns

Up to 75% travel expected

A day in the life As a Hardware Support Engineer on the RDPI GE HW Field Service team, your day begins by reviewing system performance data and field test reports from active deployment sites. Perhaps overnight testing at a New Jersey FC revealed an intermittent sensor fault on a USP machine, or a part failed at a New York site and a spare is not available. You analyze metrics to identify trends and risks, developing de-risking actions for the weekly business review with your Test Manager.

You troubleshoot remotely with on-site test technicians via video, walking them through diagnostic procedures for an electro-mechanical issue. Later that morning, you travel to an active testing site to conduct a hardware audit on a newly deployed Olympus system, gathering feedback from the site RME team and coordinating with the Test Engineer who owns the test plan.

In the afternoon, you're hands-on with the hardware - swapping a suspect actuator assembly, running functional checks, and documenting your findings in a detailed failure investigation report. You design a quick diagnostic fixture to help technicians isolate a recurring conveyor alignment issue more efficiently. Before wrapping up, you coordinate with the BOS35 Test Manager and Supervisor on the next week's field deployment schedule, update your SOPs based on lessons learned, and present a root cause summary to the HW development team that will influence the next design iteration.

We are open to hiring candidates to work out of: Boston, MA (BOS35) with up to 75% travel required to Amazon Fulfillment Centers and Sortation Centers across North America.

About the team Our GE HW Field Service Tech team is part of the RDPI Global Engineering Hardware Engineering organization. We operate in a highly collaborative, multi-disciplinary environment working alongside hardware engineers, software engineers, controls engineers, reliability engineers, test engineers, and operations teams. Our field service team provides critical hands-on support to ensure RDPI hardware platforms perform reliably during testing, validation, and deployment across Amazon's fulfillment network.

We focus on bridging the gap between lab-based development and real-world field performance - our team is the eyes, ears, and hands of the HW Test Engineering organization in the field. We work backwards from the technician and site operator experience to identify hardware deficiencies, communicate risk, and propose mitigation strategies. Our hands-on approach to testing, troubleshooting, and investigating puts us in the shoes of operators and technicians in the field. We work backwards from these insights to satisfy engineering requirements, partnering with safety, hardware, software, controls, and cross-functional support teams.

Our work spans the entire product development lifecycle - from early design verification and factory acceptance through site acceptance testing and continuous improvement of deployed systems across hundreds of fulfillment centers in North America. What sets our team apart is our direct, hands-on engagement with the hardware at scale, ensuring our automation solutions deliver exceptional performance, reliability, and quality. Our contributions directly impact Amazon's sustainability goals, operational efficiency, and the customer experience for millions of packages shipped daily.

We're responsible for field support of diverse automation technologies including Universal SmartPac (USP), EcoPac, Assisted Bagging, URL-SLAM, UIS 2.0 (Universal Item Sortation), ASAD (Automatic Scanning at Dock Door), Olympus, Gen14, and emerging Pack Assist technologies. Basic qualifications

Experience managing lab resources, equipment, and supplies Preferred qualifications
Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or related STEM discipline (or equivalent hands-on experience)
Experience in field service, commissioning, or site acceptance testing of industrial automation, robotics, or packaging machinery
Experience with hardware functional testing (L1–L4), design verification testing (DVT), and factory/site acceptance testing (FAT/SAT)
Experience designing electro-mechanical diagnostic tools, fixtures, or jigs to support troubleshooting
Experience developing standard operating procedures (SOPs), preventative maintenance protocols, or training content for technical teams
Experience with root cause analysis methodologies (5-Why, Fishbone, 8D, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Westborough - 90,400.00 - 158,200.00 USD annually

Apply on amazon.jobs About employer

More about this job

Skills

Robotics
Packaging
Troubleshooting
Hardware platforms
Root cause analysis
Process improvement
Monitor system performance
Multitasking
Design hardware
Mechanical tools
Troubleshoot
Assembly
Customer experience
Automation technology
SLAM
Mechanical engineering
Electrical engineering
Mechatronics
Recruitment
Mental health

Report this job

Work requirements

Jobs in the United States