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Added 4 mins ago
MTS III, Hardware
Panasonic
Irvine, CA
Allocates project resources during absences to insure sufficient resource coverage.
Added 5 mins ago
Senior Claim Director
AXIS
Short Hills, NJ · Alpharetta, GA · Princeton, NJ · Stamford, CT · NY
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk…
Added 6 mins ago
Sales & Operations Advisor
DriveTime Car Sales, LLC
7211 McKnight Rd Pittsburgh, PA
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
Added 9 mins ago
Senior Engineering Manager, Enterprise CI for Games
Electronic Arts
United States
…for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be…
Added 9 mins ago
AT
CDL A Truck Driver
American Trucking Group
Albany, NY
- $1,450 to $1,650 USD / week
Comprehensive benefits package including multiple medical plan options, dental coverage, vision coverage, life insurance, and a 401(k) retirement plan with company matching contributions.
Added 9 mins ago
AT
CDL A Truck Driver
American Trucking Group
Syracuse, NY
- $1,450 to $1,650 USD / week
Comprehensive benefits package including multiple medical plan options, dental coverage, vision coverage, life insurance, and a 401(k) retirement plan with company matching contributions.
Added 9 mins ago
AT
CDL A Truck Driver
American Trucking Group
Rochester, NY
- $1,450 to $1,650 USD / week
Comprehensive benefits package including multiple medical plan options, dental coverage, vision coverage, life insurance, and a 401(k) retirement plan with company matching contributions.
Added 9 mins ago
AT
CDL A Truck Driver
American Trucking Group
Buffalo, NY
- $1,450 to $1,650 USD / week
Comprehensive benefits package including multiple medical plan options, dental coverage, vision coverage, life insurance, and a 401(k) retirement plan with company matching contributions.
Added 9 mins ago
AT
CDL A Truck Driver
American Trucking Group
New York, NY
- $1,450 to $1,650 USD / week
Comprehensive benefits package including multiple medical plan options, dental coverage, vision coverage, life insurance, and a 401(k) retirement plan with company matching contributions.
Added 10 mins ago
AS
Configuration Analyst
Apex Systems LLC
Boulder, CO
- $30 to $40 USD / hour
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans. We offer an ESPP (employee stock purchase program) and a 401K…
Added 11 mins ago
Transportation Operations Manager
Amazon.com Services LLC
West Jefferson, OH
Added 11 mins ago
Senior Program Manager, Corporate Accounting Enterprise Program Office (CAEPO)
Amazon.com Services LLC
Boston, MA · Austin, TX · Culver City, CA · Nashville, TN · Seattle, WA · Arlington, VA · Portland, OR
…in the US but will have a globally impacting scope and will partner with the world-wide Accounting teams. A successful candidate in this position will have experience in accounting…
Added 11 mins ago
Sr. Accounting Transformation Program Analyst, Financial Business & Integration (FBI), Devices & Services
Amazon.com Services LLC
Boston, MA · Austin, TX · Nashville, TN · Culver City, CA · Seattle, WA · Arlington, VA · Portland, OR
Consult: You’ll operate as a valued consultant to partner with many different stakeholder teams across Amazon.
Added 16 mins ago
Memory Care Program Coordinator
Brookdale Senior Living Inc.
Santa Rosa, CA
…catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment…
Added 17 mins ago
Strategic Growth Director, Security
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Growth Director, Security based in the United…
Added 17 mins ago
Sr Program Specialist - Construction, Fire or BAS Background
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Specialist – Construction, Fire or BAS…
Added 17 mins ago
J
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
- $70,000 to $80,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Development Engineer in Test (SDET) based…
Added 17 mins ago
J
Salesforce Solution Architect
Jobgether
Remote, United States
- $175,000 to $195,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Solution Architect based in the United States.
Added 17 mins ago
Lead Account Manager - MRO
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Account Manager - MRO based in the United States.
Added 17 mins ago
J
Fundraising Data & Operations Coordinator
Jobgether
Remote, United States
- $70,000 to $80,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Fundraising Data & Operations Coordinator based in the…
Added 20 mins ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
Honolulu, HI
…freight is planned, priced, booked, and executed. You will partner closely with engineering product managers, business stakeholders, and other leaders to define, estimate, and design…
Added 20 mins ago
Field Access Manager - New Orleans
Merck
Honolulu, HI
…within an assigned geography on matters related to access and coverage to facilitate appropriate patient access. The FAM will analyze access issues and act as the local access resource for…
Added 20 mins ago
Associate Director, Medical Publications (CNS)
Otsuka America Pharmaceutical Inc.
Honolulu, HI
Partner with Clinical Development, Global Integrated Evidence & Innovation, Medical Strategy, and Medical Communications teams to support data readiness and timely dissemination of clinical…
Added 20 mins ago
Clinical Hybrid Dietitian
Compass Group, North America
Honolulu, HI
Financial Security – Life insurance, AD&D, and disability coverage
Added 22 mins ago
Inbound Customer Service Representative (WFH)
Rotech Healthcare Inc.
Murray, KY
At Rotech Healthcare Inc., we’re more than a medical equipment provider - we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea…

Amazon.com Services LLC

Enterprise Network Support Specialist, eero CS

Boise, ID, United States

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Job details

Experience: 3+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Join eero's Enterprise Support team and own complex network cases from first contact to resolution, working directly with enterprise customers across corporate, retail, ISP, and managed-service environments. You'll combine deep networking expertise with customer partnership to solve multi-site deployment challenges and shape the future of enterprise support at eero.

Key job responsibilities

Own enterprise customer cases end-to-end, managing triage, troubleshooting, resolution, and documentation while serving as the primary point of contact throughout the customer journey.
Diagnose and resolve complex multi-site eero deployments, applying advanced networking knowledge to environments involving VLANs, routing, switching, 802.1X/RADIUS, captive portals, and WAN architecture.
Collaborate with specialized teams by escalating to Network Support Engineers (NSE) and engineering teams when cases require additional expertise, while retaining overall case ownership and accountability.
Document and share technical solutions from complex cases to build team runbooks, identify trending issues, and communicate insights to product and engineering teams.
Participate in on-call support for enterprise incidents, including multi-site outages and partner escalations, ensuring timely response and resolution.

A day in the life As an Enterprise Network Support Specialist, you'll be the primary point of contact for enterprise customer cases, taking ownership from initial triage through final resolution. Your day involves diagnosing complex multi-site eero deployment, working with overlays and spokes, VLANs, 802.1X/RADIUS, captive portals, managed switches, and high-density wireless environments. You'll collaborate with our Network Support Engineers (NSE) and product teams when cases require specialized depth, while maintaining accountability for customer outcomes. You'll document each complex case to build our team's knowledge base, identify trending issues, and inform product improvements. You'll also participate in a shared on-call rotation to support enterprise incidents, including multi-site outages and partner escalations. Occasionally, you may travel domestically (less than 15% of the time) to support on-site enterprise deployments or partner escalations.

About the team We're building eero's Enterprise Support function from the ground up, and you'll be instrumental in establishing how we serve our most complex customers. Our team works closely with partner success, engineering, and product teams to ensure customer success while feeding critical insights back into product development. We serve customers across diverse industries, from retail and corporate environments to ISPs and managed-service providers. Each with unique network architectures and business requirements. We're committed to doing the engineering work to find the right answer, not just the fast one, and we value technical depth paired with clear communication. As part of this founding team, you'll help define our support culture, processes, and standards while directly influencing how eero evolves to meet enterprise needs. Basic qualifications

3+ years of supporting and maintaining a corporate network environment experience
Experience identifying and resolving complex issues
Experience writing and publishing technical documents or equivalent
Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience with external customer interaction
CCNA or equivalent networking certifications/experience.
Advanced networking knowledge including VLANs, routing, switching, 802.1X, RADIUS, captive portals, multi-site and multi-WAN architecture, and wireless infrastructure (802.11).
Proficiency with network protocols (DNS, DHCP, TCP) and experience managing complete application stacks from the operating system through the application layer. Preferred qualifications
Experience with common security monitoring, log analysis and forensic tools
CCNP or equivalent advanced networking certification.
Knowledge of retail point-of-sale network requirements and PCI compliance considerations.
Experience managing or supporting Managed Service Provider relationships.
Familiarity with multi-dwelling unit (MDU) or bulk deployments and their associated topology challenges.
Experience deploying and supporting high-density wireless environments with 100 or more concurrent clients per access point.
Experience with scripting and automation tools such as PowerShell, Python, Bash, or similar languages, along with version control systems.
Background supporting a product through early-stage launch or foundational team phases.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, ID, Boise - 72,900.00 - 125,100.00 USD annually

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More about this job

Skills

Troubleshooting
WAN
Communication skills
Leadership
CCNA
DNS
DHCP
CCNP
Point of sale
Regulatory compliance
Microsoft PowerShell
Python
Bash
Control systems
Recruitment
Mental health

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