Jobs in the United States

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Added 7 days ago
Enterprise Network Support Specialist, eero CS
Amazon.com Services LLC
Boise, ID
- Experience with scripting and automation tools such as PowerShell, Python, Bash, or similar languages, along with version control systems.
Added 7 days ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Fairlawn, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Added 7 days ago
Dataiku Platform Engineer
Insight Global
Cincinnati, OH
We are seeking a Senior Dataiku Platform Engineer to lead the engineering, automation, governance, and enterprise integration of our Dataiku DSS platform within our modern data ecosystem,…
Added 7 days ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Cincinnati, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Added 7 days ago
Senior Quality Engineer IV - 3057501
Apex Systems, Inc.
Cincinnati, OH
Added 7 days ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Cleveland, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Added 7 days ago
Software Engineer III - 3057472
Apex Systems, Inc.
Cleveland, OH
…Responsibilities - Develop test software in languages such as C++, C#, and Python for Windows test systems. - Design Windows test system templates to adhere to cybersecurity requirements. -…
Added 7 days ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Columbus, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Added 7 days ago
Data Scientist 1
Baylor Scott & White Health
Columbus, OH
Data Preparation and Feature Development | 10% : Use SQL and Python to explore, prepare, and validate
Added 7 days ago
DevOps/API Developer
ITC Digital Solutions
San Antonio, TX
Must hold an active government security clearance
Added 7 days ago
RU
Principal Dynatrace Platform Engineer
Randstad USA
Washington, DC
- $75 to $85 USD / hour
Automation & Scripting: Strong scripting and automation background using Python, Bash, PowerShell, or Go, with direct experience utilizing the Dynatrace API and Configuration-as-Code…
Added 7 days ago
J
Staff Network Engineer (AI Infrastructure)
Jobgether
Remote, United States
- $180,000 to $210,000 CAD / year
The Staff Network Engineer will design and build the networking automation that powers next-generation AI cloud infrastructure. This highly technical role focuses on automating the…
Added 7 days ago
Off-Page AEO/SEO Manager (Remote)
Telnyx
United States
…operator role. You do the work yourself, use AI agents and automation for the busywork, and get measured on what moves: citation share, referral traffic, and the signups and contact-sales…
Added 7 days ago
AWS Network Security Engineer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Basic scripting experience with Python, PowerShell, or Bash for automation and operational tasks.
Added 7 days ago
AI & Cloud-Native Engineer (AWS Serverless)
CGI Technologies and Solutions, Inc.
Lafayette, LA
Must have the ability and desire to learn quickly, adapt to new technology, and maintain industry certifications
Added 7 days ago
AWS Python- GenAI Developer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking a AWS Python- GenAI Developer to develop and support cloud native applications, automation capabilities, and enterprise integrations supporting a large scale Workday SaaS…
Added 7 days ago
AWS DevOps Engineer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Proficiency with Python and Shell scripting for automation and operational tasks.
Added 7 days ago
AWS Application Production Support Engineer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
Preferred: Python scripting/automation, AWS Associate level certification, and experience supporting enterprise HR, Finance, or other back office applications.
Added 7 days ago
Senior DevOps Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
. 5+years of hands on experience in DevOps, CI/CD engineering, release automation, or platform engineering.
Added 7 days ago
Senior DevOps Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Develop automation scripts and tooling using Python for operational efficiency and monitoring.
Added 7 days ago
AWS AI/Data Engineer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Python scripting skills for automation, REST APIs, and serverless functions
Added 7 days ago
Al ML Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
…deploying machine learning solutions that support analytics, automation, and decision making capabilities. This role applies knowledge of machine learning algorithms, deep learning…
Added 7 days ago
Senior Splunk & Observability Engineer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
The role will also work extensively with AWS, Amazon CloudWatch, Open Telemetry, and Python based automation to improve enterprise monitoring and resiliency. The engineer will build and…
Added 7 days ago
AWS Informatica Developer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an AWS Informatica Developer support enterprise data integration and processing solutions within a large-scale financial services environment. This is a hands-on engineering…
Added 7 days ago
Senior AI/DevOps Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
You'll work in a primarily Python codebase, building GenAI powered assistants, intelligent automation, and data driven applications on AWS. This isn't a role for someone who wants to build…

Amazon.com Services LLC

Enterprise Network Support Specialist, eero CS

Boise, ID, United States

Apply on amazon.jobs About employer

Applications open in a new tab.

Job details

Experience: 3+ years of supporting and maintaining a corporate network environment experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Join eero's Enterprise Support team and own complex network cases from first contact to resolution, working directly with enterprise customers across corporate, retail, ISP, and managed-service environments. You'll combine deep networking expertise with customer partnership to solve multi-site deployment challenges and shape the future of enterprise support at eero.

Key job responsibilities

Own enterprise customer cases end-to-end, managing triage, troubleshooting, resolution, and documentation while serving as the primary point of contact throughout the customer journey.
Diagnose and resolve complex multi-site eero deployments, applying advanced networking knowledge to environments involving VLANs, routing, switching, 802.1X/RADIUS, captive portals, and WAN architecture.
Collaborate with specialized teams by escalating to Network Support Engineers (NSE) and engineering teams when cases require additional expertise, while retaining overall case ownership and accountability.
Document and share technical solutions from complex cases to build team runbooks, identify trending issues, and communicate insights to product and engineering teams.
Participate in on-call support for enterprise incidents, including multi-site outages and partner escalations, ensuring timely response and resolution.

A day in the life As an Enterprise Network Support Specialist, you'll be the primary point of contact for enterprise customer cases, taking ownership from initial triage through final resolution. Your day involves diagnosing complex multi-site eero deployment, working with overlays and spokes, VLANs, 802.1X/RADIUS, captive portals, managed switches, and high-density wireless environments. You'll collaborate with our Network Support Engineers (NSE) and product teams when cases require specialized depth, while maintaining accountability for customer outcomes. You'll document each complex case to build our team's knowledge base, identify trending issues, and inform product improvements. You'll also participate in a shared on-call rotation to support enterprise incidents, including multi-site outages and partner escalations. Occasionally, you may travel domestically (less than 15% of the time) to support on-site enterprise deployments or partner escalations.

About the team We're building eero's Enterprise Support function from the ground up, and you'll be instrumental in establishing how we serve our most complex customers. Our team works closely with partner success, engineering, and product teams to ensure customer success while feeding critical insights back into product development. We serve customers across diverse industries, from retail and corporate environments to ISPs and managed-service providers. Each with unique network architectures and business requirements. We're committed to doing the engineering work to find the right answer, not just the fast one, and we value technical depth paired with clear communication. As part of this founding team, you'll help define our support culture, processes, and standards while directly influencing how eero evolves to meet enterprise needs. Basic qualifications

3+ years of supporting and maintaining a corporate network environment experience
Experience identifying and resolving complex issues
Experience writing and publishing technical documents or equivalent
Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience with external customer interaction
CCNA or equivalent networking certifications/experience.
Advanced networking knowledge including VLANs, routing, switching, 802.1X, RADIUS, captive portals, multi-site and multi-WAN architecture, and wireless infrastructure (802.11).
Proficiency with network protocols (DNS, DHCP, TCP) and experience managing complete application stacks from the operating system through the application layer. Preferred qualifications
Experience with common security monitoring, log analysis and forensic tools
CCNP or equivalent advanced networking certification.
Knowledge of retail point-of-sale network requirements and PCI compliance considerations.
Experience managing or supporting Managed Service Provider relationships.
Familiarity with multi-dwelling unit (MDU) or bulk deployments and their associated topology challenges.
Experience deploying and supporting high-density wireless environments with 100 or more concurrent clients per access point.
Experience with scripting and automation tools such as PowerShell, Python, Bash, or similar languages, along with version control systems.
Background supporting a product through early-stage launch or foundational team phases.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, ID, Boise - 72,900.00 - 125,100.00 USD annually

Apply on amazon.jobs About employer

More about this job

Skills

Troubleshooting
WAN
Communication skills
Leadership
CCNA
DNS
DHCP
CCNP
Point of sale
Regulatory compliance
Microsoft PowerShell
Python
Bash
Control systems
Recruitment
Mental health

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Work requirements

Jobs in the United States