Jobs in the United States

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Amazon.com Services LLC

Delivery Trainer, RSR

Naples, UT, United States

Apply on amazon.jobs About employer

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Job details

Experience: 1+ years of Microsoft Office products and applications experience
Posting language: English
Posted: Nov 13, 2026

Original job description

Since opening our 'virtual' doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces.

Amazon is seeking self-motivated Driver Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Driver Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups; and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices.

As a Driver Trainer, you are responsible for establishing the right driver training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. You enable the success of Delivery Associates by adapting to different learning styles and taking a hands-on training approach to demonstrate what good looks like. You exhibit Learn and Be Curious by answering all Delivery Associates’ questions and finding the answers if you are not sure of the correct response.

As a Driver Trainer, you are expected to lead by example and demonstrate the Amazon Leadership Principles at all times. In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.

Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Candidate must hold a valid state-appropriate driver’s license, be able to obtain and maintain their Driver Qualification File (DQF), and be eligible to drive in accordance with Department of Transportation (DOT) requirements.

Key job responsibilities •Facilitate daily training classes for up to 30 people, including in-station classes and drive-alongs

Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training related activities.
Have a detailed understanding of processes, expectations, and training requirements for all drivers across the various driver programs in operation.
Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.
Execute to the standard, always working to ensure that the content and experience complement the safety, quality, and legal procedures as defined.
Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices.
Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.
Drive, maneuver, and load/unload a truck as scheduled using approved equipment (dolly, etc.), with or without reasonable accommodation.
Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation.
Work outside and drive different motor vehicles over the road.
Drive in accordance with DOT requirements.
Stay connected to the operation by participating in on-road processes on a regular basis
Be a resource to the delivery station for driver training-related questions
Work as a peer trainer on an as needed basis to support the business.
Motivate, coach, and provide feedback to Delivery Associates during Training
Travel to multiple sites within 50 miles of the home station and have reliable transportation
Operate and navigate a 26,000 pounds or less vehicle
Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training.
Effectively operate a GPS
Associate may be required to gain DOT Regulation Qualification as a condition of the role
Work 40 hours/week, and overtime as required

Basic qualifications

1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Valid and active driver's license
Are 21 years of age or older
Authorized to work in the United States
Eligible to drive in accordance with DOT requirements
Must be able to obtain and maintain a Driver Qualification File Preferred qualifications
Associate’s or Bachelor’s Degree, and/or prior Amazon experience
Demonstrates problem solving and analytical skills
Ability to communicate effectively (written and verbal) across various levels of an organization
History of meeting/exceeding departmental goals
Experience leading teams
Capable of providing direction to team members using independent judgment
Organization and time management skills
Experience delivering training both to individuals and groups
2+ years of professional driving experience
Bachelor’s Degree or 2+ years Amazon experience
Knowledge of instructional theories: adult learning, on the job learning, knowledge management theories, virtual and classroom instruction
Strong organizational, interpersonal, and communication skills
Proven ability to deal with ambiguity and competing priorities Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, UT, Naples City - 23.50 - 23.50 USD hourly

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More about this job

Skills

Coaching
Teaching
Leadership principles
Reporting
Regulatory compliance
Inspection
Process improvement
GPS
Microsoft Office
Heavy lifting
Problem solving
Analytical skills
Time management
Provide training
Driving
Adult education
Communication skills
Recruitment
Mental health

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Work requirements

Jobs in the United States