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Added 12 mins ago
Project Manager (Customer Choice)
Southern Company
Atlanta, GA
Project Manager (E7) – Transmission Project Management Organization (PMO) - Customer Choice
Added 12 mins ago
Project Manager
Southern Company
Atlanta, GA
Project Manager (E7) – Transmission Project Management Organization (PMO)
Added 19 mins ago
LH
Finance Business Partner
Legacy Health
PORTLAND, OR
- $63.68 to $94.88 USD / hour
Minimum of six years’ work experience as an accountant, financial analyst, financial/business consultant, and/or auditor or related area of responsibility or previous job experience at the…
Added 25 mins ago
Senior - Retirement and Benefits Analyst
Bread Financial Payments, Inc
Columbus, OH · Chadds Ford, PA · Frisco, TX · Draper, UT · NY · Wilmington, DE
The Senior Retirement and Benefits Analyst will provide comprehensive analysis and oversight of employee retirement and voluntary benefit programs, evaluating plan performance, compliance,…
Added 28 mins ago
Manager, OMS Product & Delivery
ViaPath Technologies
Remote, United States
We are seeking a Manager, Product Operations & Delivery to drive the execution of our product roadmap across ViaPath’s enterprise Offender Management System (OMS) platform. This role serves…
Added 35 mins ago
2027 Summer Internship Program - Vendor Management Analyst
CareSource Management Services LLC
Remote, United States
…vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain…
Added 35 mins ago
2027 Summer Internship Program - Data Analyst
CareSource Management Services LLC
Remote, United States
…vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain…
Added 35 mins ago
BH
Compliance & Policy Analyst
Byram Healthcare Centers Inc
Downers Grove, IL
- $55,000 to $62,000 USD / year
…audit documentation for any reimbursement issues as directed by…
Added 38 mins ago
Financial Planning Analyst
Penn State University Talent Acquisition
University Park, PA
Added 39 mins ago
Business Analyst, Consultant - Quality Performance
BSC
El Dorado Hills, CA · CA · Long Beach, CA · Lodi, CA · Rancho Cordova, CA · Redding, CA · San Diego, CA · Woodland Hills, CA
…prescription medications used by Blue Shield members. The Business Analyst, Consultant, Rx Quality Performance Management will report to the Senior Manager, Rx Member Experience & Quality…
Added 53 mins ago
Program Manager, Customer Advocacy
Zoom
Jefferson City, MO
As Program Manager, Customer Advocacy, you will lead Zoom's end-to-end customer reviews strategy across Gartner Peer Insights, TrustRadius, and G2, building a sustainable, always-on program…
Added 1 hour ago
SENIOR HUMAN SERVICES PROGRAM MGR - SES - 64038556 1
State of Florida
TAMPA, FL
COMMUNITY HEALTH DIVISION – SENIOR HUMAN SERVICES PROGRAM MANAGER
Added 1 hour ago
Customer Advocacy Program Manager, Zoom Contact Center
Zoom
Jefferson City, MO
As the dedicated Customer Advocacy Program Manager for Zoom Contact Center, you will own the end-to-end customer advocacy lifecycle for Zoom's CX product line, turning customer voices into…
Added 1 hour ago
SO
INTAKE SPECIALIST - SES - 73000498
State of Florida
TALLAHASSEE, FL
- $48,000 to $53,000.04 USD / year
Intake Specialist (Management Analyst I – SES)
Added 1 hour ago
887082 - GOVERNMENT ANALYST II
State of Florida
TALLAHASSEE, FL
Working Title: 887082 - GOVERNMENT ANALYST II
Added 1 hour ago
GOVERNMENT OPERATIONS CONSULTANT II - 64002750 1 1 1
State of Florida
TALLAHASSEE, FL
…provision of technical assistance for the USDA Child Care Food Program administered by the Bureau of Child Care Food Programs (CCFP). The incumbent in this position will be required to…
Added 1 hour ago
GOVERNMENT OPERATIONS CONSULTANT II - 64001559
State of Florida
FT MYERS, FL
Monitors and reviews Child Care Food Program contractors' program compliance as required within a defined geographic region of Florida, completing written reports within required…
Added 1 hour ago
IM Transcend Deployment Lead Analyst
J&J Family of Companies
Titusville, NJ
The IM Transcend Deployment Lead Analyst will be part of the Innovative Medicines Transcend Finance Deployment Team, reporting to the Supply Chain Finance Deployment Manager; supporting the…
Added 1 hour ago
OF
Accident & Health - Senior Financial Analyst
Ohio Farmers Insurance Company
Berkeley Heights, NJ
- $15.92 USD / hour
The Accident and Health Senior Financial Analyst implements financial processes supporting the core operations of the Accident and Health business unit, including premium billing and…
Added 1 hour ago
Behavioral Specialist - 24 Hours Days, Autism Inpatient Unit
Hospital for Special Care
New Britain, CT
Under the oversight of the Clinical Nurse Manager and daily monitoring by the Behavior Specialist Supervisor, is responsible for the implementation of the therapeutic treatment plan…
Added 1 hour ago
Information Assurance Analyst II
Na Ali'i Consulting & Sales, LLC.
Fort Belvoir, VA
Nakupuna Companies is seeking an Information Assurance Analyst II. The Information Assurance Analyst II supports the C5ISR Center cybersecurity program by assessing information system…
Added 1 hour ago
Cybersecurity Analyst II
The University of Texas at Austin
United States
The Cybersecurity Analyst II is an intermediate level professional responsible for developing, maintaining, and enhancing enterprise cybersecurity programs that safeguard organizational…
Added 1 hour ago
Systems Analyst
Columbia Bank
Vancouver, WA
Advanced PC program skills with extensive experience with Excel and other systems used to track technology contracts, vendors, licensing, spend, renewals, and contractual obligations.…
Added 1 hour ago
Middle Market Underwriting Manager
Columbia Bank
San Diego, CA
…coaching/development. May be required to manage and lead Credit Analyst internships for local university…
Added 1 hour ago
PC
Community Health Worker Program Coordinator - Health Department
Pima County
Tucson, AZ
- $56,555 to $79,164 USD / year
The Community Health Worker Program Coordinator will support the expansion and implementation of the Pima County Health Department’s (PCHD) Community Health Worker (CHW) Program by…

Amazon.com Services LLC

Consumer Insights Manager: Tracking, Amazon Devices Consumer Insights & User Experience

Seattle, WA, United States
Arlington, VA, United States

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Job details

Experience: 4+ years of market research analyst, product manager, or equivalent experience
Posting language: English
Posted: Nov 3, 2026

Original job description

About the role:

The Amazon Devices research team seeks a strategic and passionate Consumer Insights Manager to manage the day-to-day operations for a multi-marketplace tracking research program. In this role, you will be responsible for ensuring the program runs on time, within budget, and at the right quality bar. You’ll also partner with marketers, strategists, and builders to translate research questions into actionable insights. You will work on overlapping initiatives, so skill in project management is essential.

About You:

You have a deep understanding of traditional market research methods and best practices, as well as a passion for tracking and brand research. Where some see tracking studies as repetitive, you see an ongoing challenge to unlock hidden insights from patterns in the data. You work quickly and lead with an operational mindset. You get satisfaction from making the complex look simple. You seek efficiencies through continuous improvement. You leverage AI to assist in your work and you're interested in pushing the boundaries of agile research. You actively collaborate with your peers to elevate research standards, and you are energized by a relentless determination to do what is right for your customers.

Key job responsibilities

Oversee the day-to-day operations for a multi-marketplace tracking research program, including but not limited to partner and agency management, ensuring key milestones are met on time, managing ad-hoc requests, quality control, inputting into ongoing rhythm of the business forums, and overall program advocacy.
Partner with internal partners globally to identify category and brand health shifts and identify the right research opportunities to dive deeper into the insights. Connect the “what,” with the “so what,” and “now what” using your own research and other data sources.
Build scalable and nimble market research solutions, tools, and processes and leverage AI to democratize and socialize tracking insights. Actively publish insights and represent the data/program in regular rhythm of the business forums.
Communicate complex concepts clearly and persuasively to audiences at varying levels of the organization. Drive impact to the business and customer experience, as measured by adoption of research findings.

A day in the life Our team moves fast and iterates often, and you will too on one of our largest research programs. You’ll partner with Marketers and Brand Strategists to develop a holistic and comprehensive understanding of our brands and the categories we participate in. You’ll partner with builders to help them understand what they build influences how our brands are perceived. You’ll need to switch between thinking strategically and acting tactically (e.g., thinking through how to get the right data for a novel problem in the morning and writing a brand health update in the afternoon). As a trusted partner, you’ll be expected to help identify the right solution, even if it’s not research.

About the team We design and execute primary research to inform new solutions, measure brand health and customer satisfaction, and we dive deep with our partners to improve the customer experience of our devices and services. We’re also builders, which means we’re actively using various tools – including AI – to make research scalable and efficient. Our team consists of Designers, Researchers, and Technologists who can envision, create, and execute ideas from start to finish. We maintain a collaborative culture grounded in respect and empathy for our peers and partners. Basic qualifications

Experience (end to end) with all aspects of research (study design, recruiting, moderation, analysis, reporting)
4+ years of market research analyst, product manager, or equivalent experience
Experience with Microsoft Office including Outlook, Word, and Excel, or experience with advanced use of Excel and using statistical analysis applications
Strong project and vendor management skills
Experience using AI in research workflows Preferred qualifications
Experience conducting and applying research in a global context
Experience working in a highly Agile/Scrum environment
1+ years of consumer electronics experience
Experience with brand strategy
• Experience using statistical tools/languages like SPSS/SAS/R/Q/Python
Exceptional written and oral communication abilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 130,100.00 - 176,000.00 USD annually USA, WA, Seattle - 130,100.00 - 176,000.00 USD annually

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More about this job

Skills

Research
Project management
Market research
Process improvement
Quality control
Customer experience
Customer service
Recruitment
Reporting
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
Statistics
Vendor management
Agile
Scrum
Consumer electronics
SPSS
SAS
R
Python
Communication skills
Mental health

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