Compliance Analyst I, Supply Chain Compliance
- Austin, TX, United States
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Job details
- Experience
- Bachelor's degree or equivalent experience and 2–4 years of relevant functional experience.
- Posting language
- English
- Posted
Original job description
This position is an integral part of the Supply Chain Compliance (SCC) team, responsible for analyzing food safety and quality standards requirements and working closely with internal subject matter experts - including food safety, quality standards, legal, and other specialized teams - to ensure supplier compliance. The Compliance Analyst serves as the operational resource for suppliers navigating WFM’s compliance program, interpreting requirements, evaluating supplier documentation against standards, and guiding suppliers through the onboarding and approval process. This role requires the ability to analyze regulatory and program requirements, assess supplier compliance status, and determine appropriate next steps within a complex, multi-step process spanning compliance approval, business compliance approval, and item setup. The Analyst communicates directly with suppliers via phone, email, and system notifications to explain requirements, provide guidance on software tools, troubleshoot issues, and resolve questions. Internally, this role collaborates with food safety, quality standards, legal, and merchandising teams to ensure compliance decisions are informed by the appropriate subject matter expertise and that supplier progress is communicated effectively. The ideal candidate combines strong analytical skills with excellent communication abilities - someone who can work across multiple internal expert teams, synthesize complex compliance frameworks, and translate them into clear, actionable guidance for suppliers with varying levels of technical sophistication.
Key job responsibilities
- Analyze food safety and quality standards requirements and apply them to supplier-specific scenarios throughout the onboarding and compliance lifecycle.
- Work closely with internal food safety, quality standards, legal, and other subject matter experts to ensure accurate interpretation and application of compliance requirements.
- Evaluate supplier documentation against WFM program requirements.
- Identify compliance gaps and determine appropriate resolution paths, escalating to SMEs when required.
- Assess and troubleshoot complex compliance issues, recommending solutions of moderate scope and complexity.
- Serve as the operational point of contact for suppliers navigating WFM’s food safety and quality compliance program.
- Communicate directly with suppliers to explain compliance requirements, answer questions, and provide step-by-step guidance through the onboarding process.
- Translate complex compliance standards and software processes for non-technical audiences.
- Send invitations and welcome packets to new suppliers for FoodLogiQ and provide support throughout the process.
- Oversee the supplier onboarding process from invite through compliance approval and item setup initiation.
- Input supplier data into business compliance software applications and downstream item setup systems.
- Report progress daily and escalate non-responsive or non-compliant suppliers per established protocols.
- Provide feedback on process improvements.
- Apply solutions to enhance personal work and the work of the team.
Basic qualifications
- Bachelor's degree or equivalent experience and 2–4 years of relevant functional experience.
- Strong analytical skills with the ability to interpret complex requirements and apply them to specific scenarios.
- Experience providing excellent customer service to audiences with a wide range of technical abilities.
- Strong written and verbal communication skills with the ability to explain complex processes clearly.
- Strong problem-solving skills with the ability to assess issues and determine appropriate resolution paths.
- Moderate to high degree of technical aptitude; ability to understand functional technical problems and apply system functionality for resolution.
- Meticulous attention to detail.
- Experience handling confidential information.
Preferred qualifications
- Proficient in the use of the FoodLogiQ software application.
- Proficient in Microsoft applications (Word, Excel, PowerPoint, etc.).
- Working knowledge of food labeling and FDA/USDA regulations.
- Experience in food safety compliance, quality assurance, or regulatory compliance environments.
- Familiarity with supplier compliance programs or third-party audit/certification frameworks.
- Experience collaborating with cross-functional subject matter experts in a compliance or regulatory setting.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, AUSTIN - 55,600.00 - 97,400.00 USD annually
More about this job
Skills
- Regulatory compliance
- Supply chain management
- Food safety
- Analytical skills
- Communication skills
- Documentation
- Troubleshoot
- Customer service
- Problem solving
- Attention to detail
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Quality assurance
- Recruitment
- Mental health