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Manufacturing Engineer
Actalent
San Diego, CA
- $100,000 to $120,000 USD / year
Job Title: Manufacturing EngineerJob DescriptionThe Manufacturing Engineer is responsible for overseeing the planning, development, implementation, and maintenance of manufacturing methods,…
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Corporate Health Clinic Administrator
TSMC
Phoenix, AZ
…the United States. Today, TSMC Arizona’s first fab is in full operations on its N5 and N4 process technology. Its second fab will utilize its N3 process technology and will start operations…
Added 1 min ago
SF
Shelter and Hotline Advocate, Fri-Tue 4p-12a
Sojourner Family Peace Center
Milwaukee, WI
- $18.5 USD / hour
-Support: Complete additional tasks requested by the Shelter and Hotline Leadership team. Support Shelter Program Coordinators and Lead Shelter and Hotline Advocates in updating and…
Added 1 min ago
VO
Kipling- Assistant Store Manager - Puerto Rico
VF Outdoor, LLC
United States
- $20 to $26.4 USD / hour
…ensuring excellence in customer engagement, merchandising, operations, and community connection. In the Store Manager’s absence, you will assume full responsibility for the store. This role…
Added 1 min ago
Program Manager, Maintenance
Anduril Industries
Ashville, OH
The Maintenance Program Manager is responsible for developing, implementing, and sustaining standardized industrial maintenance practices across manufacturing operations. This role serves…
Added 1 min ago
CA
San Francisco Municipal Transportation Agency Student Intern Program, Summer 2027 – 5380 Planning Intern (Level 1)
City and County of San Francisco
San Francisco, CA
- Up to $37.95 USD / hour
…practices related to shared mobility accessibility; assisting in development of programs serving seniors and people with disabilities; tracking data for shuttle, scooter share, and bike…
Added 1 min ago
GF
Full Time Van Delivery Driver
Gordon Food Service Store LLC
Murfreesboro, TN
- Full-time
Advancement - High internal promotion rate and development programs available!
Added 1 min ago
GF
Part Time Van Delivery Driver
Gordon Food Service Store LLC
Pittsburgh, PA
- $15 to $17 USD / hour
- Part-time
Advancement - High internal promotion rate and development programs available!
Added 1 min ago
GF
Full Time Van Delivery Driver
Gordon Food Service Store LLC
Pittsburgh, PA
- $16 to $18 USD / hour
- Full-time
Advancement - High internal promotion rate and development programs available!
Added 3 mins ago
Sales & Operations Advisor in Training
DriveTime
Chattanooga, TN
· Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
Added 3 mins ago
Sales & Operations Advisor
DriveTime
Memphis, TN
Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
Added 3 mins ago
Coordinator Charge Revenue Integrity (Remote)
Trinity Health Corporation
Livonia, MI
…responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient &…
Added 3 mins ago
LU
QA Processing Clerk - Nights
Loyola University Medical Center
United States
- $20 to $26 USD / hour
Operations. Performs contract management and LIS registrations. Maintains all required documentation. Places patient orders accurately. Identifies each patient accurately by verifying date…
Added 3 mins ago
AI
Channel Operations Coordinator
Agile IT
Remote, United States
- $70,304 to $85,000 USD / year
We are building a partner program from scratch. Our Head of Channel recruits the partners and decides how the program runs. You make sure it runs.
Added 3 mins ago
Experienced Registered Nurse- Reisman 11- Hem/Onc/ BMT- 36hr Rotating
Beth Israel Deaconess Medical Center, Inc.
United States
…based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that…
Added 3 mins ago
Postdoctoral Fellow in Cancer Immunotherapy and Antibody Engineering – Weiskopf Lab
Beth Israel Deaconess Medical Center, Inc.
United States
…discovery, including studies of tumor-immune interactions and the development of next-generation antibody therapeutics. Working in a collaborative and translational research environment,…
Added 3 mins ago
Supervisor Med Auth & Access
Beth Israel Deaconess Medical Center, Inc.
United States
…team. This individual will be responsible for the day to day operations and oversight of a team of specialty pharmacy liaisons. This individual will not only supervise but will work on…
Added 3 mins ago
CO
Principal Planner (Salary commensurate with experience)
City of North Myrtle Beach
North Myrtle Beach, SC
- $85,000 USD / year
Under limited supervision, manages the City’s planning program. Performs planning and technical duties associated with program development and supervision. Prepares professional analyses…
Added 4 mins ago
Assistant Executive Director - Sales and Marketing
Marycrest Assisted Living-Serenity Residence
Denver, CO
Lead the resident move-in process, including sales and marketing paperwork, referral development, and completion of required admission documentation.
Added 4 mins ago
Director of Admissions & Intake
Cherry Hill Nursing and Rehabilitation
Westland, MI
Support census development through timely follow-up and a positive experience for prospective residents and families.
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Assistant Executive Director - Sales and Marketing
Health Dimensions Group
Denver, CO
Lead the resident move-in process, including sales and marketing paperwork, referral development, and completion of required admission documentation.
Added 4 mins ago
CO
CDBG-Disaster Recovery Internal Auditor
County Of Maui
Wailuku, HI
- $6,221 USD / month
…guidelines, and participatory requirements for the Community Development Block Grant – Disaster Recovery (CDBG-DR) program; conducts audits of grant management operations to ensure…
Added 5 mins ago
UO
Senior Research Accountant
University of California, Santa Cruz
Remote, United States
- $100,000 to $108,000 USD / year
…its core units: the Office of Sponsored Projects, Research Development, Office of Research Compliance Administration, Research Financial Services, Extramural Funds Accounting, Innovation…
Added 5 mins ago
High Temperature Composites Engineering Intern (Summer 2027)(Onsite)
United States
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 6 mins ago
YU
Yosemite Unified District Nurse
Yosemite Unified School District
Oakhurst, CA
- $82,826 to $99,717 USD / year
Assess and evaluate the health and development status of pupils to identify specific physical disorders and other factors relating to the learning process, communicate with the primary care…

Amazon.com Services LLC

Business Analyst, Customer Experience, Amazon Air, Amazon Air - Customer Experience

Bellevue, WA, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

Amazon Air operates more than 100 flights a day across North America and is growing fast. The Customer Experience (CX) team owns the analytical frameworks that connect fleet performance, network operations, and on-time delivery outcomes for customers. We are looking for a Business Analyst who can work on complex, ambiguous problems and turn operational data into clear, actionable insights. You will build and maintain the metrics, dashboards, and data pipelines that drive daily and weekly decision-making across the Amazon Air network. Your work will directly shape how the team understands and improves delivery performance for customers.

Key job responsibilities

Own the design, development, and maintenance of operational dashboards and performance metrics that track delivery quality across the Amazon Air network, including DEA (Delivery Experience Attainment) and related indicators.
Identify and investigate delivery performance gaps by diving deep into large, complex datasets across multiple data sources including Redshift, Andes, PerfectMile, and DataCentral.
Build and maintain ETL pipelines and automated reporting solutions that reduce manual effort and improve the speed and accuracy of operational insights.
Own the Misbucketing AIR process - identifying packages incorrectly attributed to Air operations and driving corrections through data - and continuously improve the intake and classification workflow.
Support the AirWatch program by maintaining and improving dashboards that provide visibility into aircraft out-of-service events and their downstream impact on delivery performance.
Partner with supply chain managers and operations leaders to translate business questions into analysis requirements, and present findings to senior stakeholders.
Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis validation, and documentation - ensuring pipelines and dashboards can be independently maintained by others.
Apply generative AI tools to accelerate insight generation and automate routine monitoring and reporting workflows.

A day in the life On Monday, a delivery performance gap surfaces overnight. You pull the data, trace it to a root cause in the misbucketing pipeline, and have a draft fix to the data engineering team before the morning stand-up. On Wednesday, an ops leader needs to understand why one gateway is running 15% above its defect target. You build the breakdown, identify the two drivers, and present a one-page summary that gets acted on the same day. By Friday, you have pushed an updated dashboard to production, cutting a three-hour manual reporting process to fifteen minutes. The team uses it in Monday's business review. No two weeks look the same.

About the team Amazon Air's Customer Experience team sets the course for delivering more promises on time across a fast-growing network. We spot risks before they hit customers, and we build the mechanisms that turn a single root cause fix into a lasting improvement across the network. We work directly with flight planning, linehaul, and data science teams to turn operational insight into action. We use GenAI to automate manual work so we can spend more time solving the next problem instead of reporting on the last one. We are a small, hands-on team. Every person owns real outcomes, not just analysis. Basic qualifications

3+ years of tax, finance or a related analytical field experience
5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
3+ years of business or financial analysis experience
Bachelor's degree or equivalent
Experience defining requirements and using data and metrics to draw business insights
Experience with Excel
Experience with SQL
Experience making business recommendations and influencing stakeholders
Experience developing, deploying and managing AI products at scale Preferred qualifications
Experience partnering with business leaders in highly complex and dynamic business settings
Experience with SQL and database technologies such as AWS Redshift and expertise in performance tuning and scaling in a DWH environment
Experience in ETL management/data pipeline
Experience utilizing R or Python
Experience in program management, logistics, operations, supply chain, transportation, or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 82,700.00 - 130,100.00 USD annually

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More about this job

Skills

Customer experience
Decision making
Amazon Redshift
Data engineering
Reporting
Workflow
Supply chain management
Documentation
Microsoft Excel
VBA
Data visualization
Tableau
Financial analysis
SQL
AWS
R
Python
Program management
Logistics
Recruitment
Mental health

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