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Senior Associate, Platform Support for Strategic Accounts
Vestwell
NY · Austin, TX · King of Prussia, PA · Scottsdale, AZ
Vestwell is seeking a Senior Associate, Platform Support for Strategic Accounts to support clients who service retirement plans remotely while leveraging Vestwell’s platform. This role…
Added 1 min ago
LEAD FOOD SERVICE ASSOCIATE
Independence Health System
Latrobe, PA
This position will assist food service leadership and contribute direct oversight and operational excellence to patients, retail customers, and guests.
Added 1 min ago
Director, Managed Care
Beacon Health System
Granger, IN
Reviewing and updating applications, and operational policies/procedures and credentialing standards on a yearly basis, verifying all payer updates are incorporated into operational…
Added 1 min ago
A
Wire Harness/ Bench Build Technician
Actalent
Warren, MI
- $28 to $35 USD / hour
…parts as necessary. Verify and validate that the benches are operational and configured without hardware or instrumentation issues. Work with teams to resolve issues quickly and ensure…
Added 1 min ago
Operations Manager
POWERX
Raleigh, NC
…operations teams. This position will play a key role in ensuring operational efficiency, safety, quality, and customer…
Added 3 mins ago
TM
Network Engineer (Network Engineering, Associate)
The MIL Corporation
Lexington Park, MD
- $100,847 to $120,000 USD / year
The MIL Corporation is seeking a Network Engineer (Network Engineering, Associate) to support a Federal Government client at our Lexington Park, MD location. The Network Engineer will…
Added 4 mins ago
Quality Auditor - Night Shift
Bullfrog Spas
Herriman, UT
The Quality Auditor is responsible for conducting audits of manufacturing processes, quality systems, and operational procedures to ensure compliance with company standards, customer…
Added 5 mins ago
Seasonal Stylist (Sales Associate)
Cole Haan
Lancaster, PA
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 5 mins ago
Seasonal Sales Associate
Cole Haan
Bluffton, SC
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 5 mins ago
WC
Part-Time Athletics Department Secretary
Wayne County Schools Employment Network
MI
- Part-time
To provide administrative and clerical support to the Athletic Director, coaches, and athletic department staff. This position maintains accurate records, coordinates departmental…
Added 6 mins ago
Accounting Manager
Janko Hospitality
Rosemont, IL
Partner with hotel leadership, Corporate Finance, and HR to support operational and financial objectives.
Added 8 mins ago
Retail Supervisor - Inventory
Retail Services WIS Corporation
ROCKFORD, IL
Added 8 mins ago
Healthcare Operations Manager
99 Healthcare Management
Dallas, TX
This is an exciting opportunity to work directly with physician practices, provide leadership and operational support, implement best practices, and help healthcare organizations achieve…
Added 8 mins ago
Associate Partner, Human Resources
Amazon.com Services LLC
Shepherdsville, KY
…by fostering a safe, inclusive, and innovative culture. The Associate Partner role provides an entry point into HR at Amazon, focusing on fundamental HR processes and direct employee…
Added 9 mins ago
RN Care Manager (Rocky Mount)
North Carolina Community Health Center Association
Rocky Mount, NC
Associate degree or better from an accredited School of Nursing
Added 9 mins ago
Front End Entry Level
Albertsons Companies
SALINAS, CA · Salinas, CA
Store Support Awareness: Assisting with bagging, cart retrieval, stocking, and general front‑end upkeep
Added 9 mins ago
Front End Entry Level
Albertsons Companies
FRISCO, CO · Frisco, CO
Store Support Awareness: Assisting with bagging, cart retrieval, stocking, and general front‑end upkeep
Added 9 mins ago
Assistant Deli Manager
Albertsons Companies
ELLSWORTH, ME · Ellsworth, ME
…Department Manager, where fresh food, customer service, and operational excellence come…
Added 10 mins ago
IM
Investment Analyst – Investment Operations
ILLINOIS MUNICIPAL RETIREMENT FUND
Oak Brook, Illinois, IL
- $109,501 to $120,451.1 USD / year
…investment operations, exercising sound judgment in resolving operational issues. The Investment Analyst will utilize Excel, Access, PowerPoint, Northern Trust Passport, Hamilton Lane…
Added 10 mins ago
Operations Supervisor - Distribution
DHL
Goodyear, AZ
Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and…
Added 10 mins ago
Operations Manager (Operations Manager II)
DHL
Goodyear, AZ
Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of…
Added 11 mins ago
Senior Product Support Associate- Digital Onboarding
JPMC page
Plano, TX
…dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation…
Added 11 mins ago
Senior Product Delivery Associate-Workflow Services Aurora
JPMC page
Newark, DE · Plano, TX · Chicago, IL
…completeness of business requirements, clear understanding of operational impacts and resolution of operational issues related to the requirements, and produce and maintain high-quality…
Added 11 mins ago
UN Women Social Media Communications Associate, N-PPSA7, New York
UNDP
NY
Reporting to the Social Media Specialist, the Communications Associate manages an assigned portfolio of social media content, campaigns and account-related activities, taking responsibility…
Added 13 mins ago
TA
Senior Production Planner / Scheduler (51556)
TRUSTED AEROSPACE AND ENGINEERING CORP
PHOENIX, AZ
- $75,000 to $95,000 USD / year
We are seeking an experienced, highly organized, and proactive Senior Production Planner / Scheduler to support our manufacturing operations.

Amazon.com Services LLC

Associate Partner, Human Resources

Shepherdsville, KY, United States

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Job details

Experience: 1+ years of customer service or back-office roles in corporate environments experience
Posting language: English
Posted: Nov 6, 2026

Original job description

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Associate Partner role provides an entry point into HR at Amazon, focusing on fundamental HR processes and direct employee support.

The Associate Partner delivers exceptional people experiences by leveraging both human expertise and technology solutions. They manage essential HR transactions while building meaningful connections with employees in an increasingly digital workplace. This role complements Amazon's evolving PXT service channels by providing personalized human support where it's most valuable. By effectively balancing technology-assisted processes with meaningful interaction, they help deliver a seamless PXT experience that furthers Amazon's commitment to being Earth's Best Employer.

As an Associate Partner on the ReLo PXT team, you will support the delivery of an exemplary employee experience through every interaction. This role requires maintaining a welcoming presence while providing accurate and timely support on benefits, policy, and payroll topics. You'll help build trust with employees while developing core HR capabilities and learning to handle sensitive information with appropriate confidentiality.

You will be expected to work onsite at an Amazon facility.

Key job responsibilities

Deliver responsive, friendly, and professional support to employees across various channels (in-person, email, phone), providing accurate and timely information on benefits, policies, payroll, and other HR-related topics.
Ensure the accuracy, integrity, and confidentiality of employee data by maintaining and processing records in a timely and secure manner.
Contribute to a positive and inclusive workplace culture by supporting and implementing employee engagement and recognition initiatives, including planning and executing events that foster connection and celebrate achievements.
Support data-driven decision making by collecting, reviewing, and analyzing key workforce metrics, including attendance, attrition, and engagement.
Collaborate with leaders and support teams to promote and educate employees on self-service tools and HR resources, enhancing the overall employee experience and operational efficiency.
Prepare and distribute clear, professional internal communications for employees and leaders, ensuring alignment with organizational standards and tone.
Identify and escalate complex or sensitive issues to the appropriate HR and business leaders - such as leave of absence requests, workplace accommodations, and employee relations matters.

A day in the life A typical day involves helping employees navigate our digital HR tools and self-service platforms while providing responsive, professional support when needed. You'll spend time on the operations floor, coaching employees on how to use HR technology effectively, answering questions about policies and programs, and identifying opportunities to improve self-service adoption. Working under guidance from senior team members, you'll ensure accurate data entry and documentation while delivering exceptional service that builds trust and confidence.

Throughout your shift, you'll process HR transactions using various tools and systems, tracking service metrics while developing your understanding of HR operations. When complex inquiries arise, you'll exercise good judgment to determine appropriate escalation paths and partner effectively with senior team members for resolution.

Success in this role requires strong customer service orientation, attention to detail, excellent communication skills, and the ability to maintain confidentiality. Through hands-on experience in this entry-level position, you'll develop core HR capabilities while contributing to positive employee experiences.

Amazon Operations is a 24/7 environment and shifts may change due to business needs. Ability to work flexible schedules, including weekends, evenings and rotating schedules based on business needs is needed for this role. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Basic qualifications

6+ months of human resources experience
6+ months of customer service experience
6+ months of Microsoft Office products and applications experience
1+ years of customer service or back-office roles in corporate environments experience
Speak, write, and read fluently in English
Speak, write, and read fluently in Spanish
High school or equivalent
Experience in confidential environments
Experience working with Microsoft Office tools (Excel, Word, Outlook, etc.)
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
High school diploma or equivalent
Ability to maintain confidentiality in handling sensitive information
Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance) Preferred qualifications
1+ years of human resources experience
1+ years of customer service experience
1+ years of Microsoft Office products and applications experience
1+ year of experience in Human Resources or customer service roles, with demonstrated success in issue resolution
Experience in customer service with proven track record of issue resolution
Strong interpersonal skills with demonstrated ability to teach and guide others
Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
Ability to manage multiple priorities and meet deadlines
An associate’s degree from an accredited college

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, KY, SHEPHERDSVILLE - 16.00 - 28.02 USD hourly

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More about this job

Skills

Confidentiality
Decision making
Coaching
Data entry
Documentation
Attention to detail
Communication skills
Customer service
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Interpersonal skills
Guide others
Meet deadlines
Recruitment
Mental health

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