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Sr. Manager, Recruiting Operations
Samsara
Remote, United States
Samsara's Recruiting Operations team runs the engine behind every hire, from the moment a req opens to the day an offer is signed. We're looking for a Senior Manager to own that engine end…
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Assistant Property Manager, Multifamily (Multi-Site)
Cushman & Wakefield
Saint Louis, MO
+ Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions,…
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Assistant Property Manager, Multifamily (Multi-Site)
Cushman & Wakefield
Saint Louis, MO
+ Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions,…
Added just now
Technical Program Manager, Data & Analytics
The Hertz Corporation
Jefferson City, MO
The Technical Program Manager, Data & Analytics will provide overall technical leadership for the support, maintenance and operations of our Data & Analytic and MFT(Manage File Transfer)…
Added 1 min ago
Sr. Service Technician, Tysons Galleria
Lucid Motors
McLean, VA
…innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach…
Added 1 min ago
Digital Services Consultant- Hybrid - 80% Remote
County of Wake, NC
Raleigh, NC
Helps departments develop technology use cases that identify business needs, expected benefits, resource requirements and risks for review through the County’s IT governance framework.
Added 2 mins ago
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Manager, Conversational & Agentic AI
ADP
Roseland, NJ
- $86,600 to $161,600 USD / year
…apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership…
Added 2 mins ago
Sr. Manager, IT Business Partner - Finance
BD (Becton, Dickinson and Company)
Franklin Lakes, NJ
…identification, and definition of new opportunities to maximize technology and/or process redesign to advance business…
Added 2 mins ago
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Senior Manager, Launch Excellence
Teva Pharmaceuticals
Parsippany Troy Hills, NJ
- $132,880 to $166,100 USD / year
The Senior Manager, Launch Excellence, will report to the Director, Launch Excellence, with a primary focus on product launches and may also support other Commercial Excellence or…
Added 2 mins ago
Senior Manager Distribution Engineering & Technology
J&J Family of Companies
Raritan, NJ
The Senior Manager, Distribution Engineering & Technology – Americas Deliver Excellence provides strategic leadership, governance, and technical oversight for the end-to-end distribution…
Added 2 mins ago
Assistant Regional Maintenance Manager
JLL
Seattle, WA
JLL is hiring an M2 Regional Maintenance Manager to supportstate-of-the-artdistribution centers! The M2 Regional Maintenance Manager delivers Material Handling, Industrial Automation and…
Added 2 mins ago
Technical Activities Program Manager (E5978B)
Institute of Electrical and Electronics Engineers
Piscataway, NJ
Technical Activities Program Manager (E5978B) - 260363 : KNW-C50
Added 2 mins ago
Merrill Wealth Management Client Associate – Advisor Development Program: Northern New Jersey Market
Bank of America
Wayne, NJ
…then progress into the next stage of the Advisor Development Program, beginning building a book of business as a Financial Advisor trainee. You will complete dedicated training preparing…
Added 2 mins ago
Senior Manager, Global Transportation Process & Transformation
J&J Family of Companies
New Brunswick, NJ
This role translates transportation strategy and business requirements into scalable operating models, integrating process, technology, data, external partners and organizational change…
Added 2 mins ago
Manager, Enterprise & Integration Architect
J&J Family of Companies
New Brunswick, NJ
The Manager, Enterprise & Integration Architect is the principal architecture partner to the Chief Architect for defining and governing DePuy Synthes target-state enterprise architecture.…
Added 2 mins ago
SO
Accounts Payable Accounting Analyst
Subaru of America
Camden, NJ
- $76,000 to $90,000 USD / year
Provides oversight for the day-to-day execution of Accounts Payable (A/P) operations, including invoice processing, disbursements, expense reporting, month-end close activities, and issue…
Added 2 mins ago
CC
Treasury Analyst
Curtiss-Wright Corporation
Parsippany, NJ
- $86,000 to $95,000 USD / year
…experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an…
Added 2 mins ago
Manager, Digital Content & Social Commerce
Bausch + Lomb
Bridgewater, NJ
As the Manager, Digital Content & Social Commerce , you will transform brand priorities into high-performing content and consumer experiences while helping scale AI-enabled content…
Added 2 mins ago
TV
Certified Medical Assistant, Cardiology Ridgewood, Full Time, Day
THE VALLEY HOSPITAL INC
Paramus, NJ
- $21.9 to $27.37 USD / hour
- Full-time
(CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw,…
Added 2 mins ago
Director, Contracting Systems, Governance and Operations
Bristol Myers Squibb
Princeton, NJ
The Director, Contracting Systems, Governance and Operations is the architect and operator of the enterprise contracting ecosystem. The role owns the strategy, governance, technology…
Added 2 mins ago
Lead Technical Program Manager - Portfolio Manager
JPMorgan Chase
Jersey City, NJ
As a Lead Technical Program Manager at JPMorganChase within Enterprise Technology Infrastructure Platforms Foundational Services team, you will own end-to-end delivery of large-scale…
Added 2 mins ago
Group Product Manager, Compliance Agent Experience
Coinbase
Trenton, NJ
We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation…
Added 2 mins ago
Technical Writer (Remote)
GovCIO
Trenton, NJ
Bachelor's degree in business administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 5+ years of experience (or commensurate…
Added 2 mins ago
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Commercial Technical Program Manager
Oracle
Trenton, NJ
- $126,200 to $264,100 USD / year
8+ years of experience in technical program management, commercial operations, cloud infrastructure, enterprise technology, strategic customer management, or a related field.
Added 2 mins ago
Manager Database Administrator - Remote US
SitusAMC
Trenton, NJ
The Database Administration team is responsible for the management of SitusAMC database technology and associated systems and processes. This role is an experienced senior leader who will…

Amazon.com Services LLC

Account Manager, DSP Shared Services

Nashville, TN, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

The Americas Deliver Service Partner (NA DSP) team partners with entrepreneurial individuals across the globe to build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar-raising fulfillment of their orders. Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist our DSP business owners as they build and grow successful last-mile package delivery businesses. As trusted advisors, Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.

The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization, and it is their workstreams that enable the scale of the program. This Account Manager, DSP Shared Services, will be responsible for providing support on day-to-day processes that enable DSPs to continue to grow and succeed within the last mile network. This role will use complex problem-solving skills, manage multiple high-visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.

The DSS Account Manager role will be expected to support direct inquiries from DSP program teams as well as DSPs. These support requests help keep the DSP day-to-day business operations running and can range from invoice inquiries and administrative support of systems and onboarding to fleet concerns. DSS was created to help DSPs and Business Coaches to scale; you must have a strong passion for accountability, setting high standards, and driving results through focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan and influence leaders but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and become subject-matter experts in several different fields.

Key job responsibilities

Providing introductory information to new DSPs, setting up accounts and providing guidance through initial onboarding and launch.
Conducting DSP training (in person and virtual) across several product types.
Supporting the DSP intake process, solving simple and complex issues from a variety of topics.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Communicating with customers through various channels and responding promptly to inquiries.
Maintaining customer records by updating account information within Salesforce.
Developing long-term solutions using field experience and data-driven assumptions

A day in the life As an Account Manager, DSP Shared Services, you will be responsible for specific tasks or workstreams that enable the onboarding, launch, or ongoing support of a DSP owner. You will develop mechanisms to identify problems that can be solved at scale and work cross-functionally to build solutions to improve efficiency and reduce manual errors of standard work. You’ll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through internal stakeholder teams.

About the team At Amazon Last Mile, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. Basic qualifications

Experience analyzing data and best practices to assess performance drivers
Experience with Excel
Be able to travel up to 10% to assigned stations and to conduct training and lift up to 10lbs while at station Preferred qualifications
1+ years of sales or account management experience
Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology, start-ups, or SaaS Platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 47,500.00 - 83,100.00 USD annually

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