Jobs in the United States

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Added 1 min ago
GI
AI Product Manager
Globality, Inc.
Palo Alto, CA
- $150,000 to $250,000 USD / year
As an AI Product Manager, you will own the agent and AI layer of Glo, including the product decisions behind how it is designed and implemented, from agent architecture and orchestration to…
Added 1 min ago
Senior Manager, Retail Operations & Field Communications – Plano, TX
Samsung Electronics America, Inc.
Plano, TX
In this role, the Sr. Manager directs asset allocation, systems activation and administration, onboarding/offboarding of field associates in partnership with a third-party vendor, while…
Added 1 min ago
CO
Programs Manager of Safety
City of Norfolk
Norfolk, VA
- $31.97 to $53.56 USD / hour
The Program Manager of Safety will respond to safety concerns from internal and external stakeholders, participate in regional safety initiatives, and manage the Department's emergency…
Added 1 min ago
Telecommunications Engineer 4 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
Provide ISP/OSP input to the project's lead engineer and program manager for design reviews, plan acceptance, and program team meetings.
Added 1 min ago
MD
Project Administrator, Staff
M.C. Dean, Inc
Frederick, MD
- $26.77 to $30.11 USD / hour
Assist Program Manager in preparation of monthly reports and other financial reports.
Added 1 min ago
Senior Design Engineer (Engineer 5)
M.C. Dean, Inc
Tysons, VA
…telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and…
Added 1 min ago
Telecommunications Specialist 4 (Technical Specialist 4) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
Provide ISP/OSP input to the project's lead engineer and program manager for design reviews, plan acceptance, and program team meetings.
Added 1 min ago
PW
Strategic Sourcing Manager, Travel and Fleet
Pacific West Site Services, Inc.
Sacramento, CA
- $85,000 to $95,000 USD / year
NOW HIRING: Strategic Sourcing Manager, Travel & Fleet
Added 2 mins ago
Project Coordinator
UVA Health
Charlottesville, VA
…closeout. Working under the guidance of an experienced Sr. Project Manager or Assistant Director, the coordinator will apply construction knowledge and professional judgment to evaluate…
Added 3 mins ago
SO
Program Manager 1-A-LDH
State of Louisiana
Baton Rouge, LA
- $28.98 to $56.86 USD / hour
…Substance Abuse Prevention and Treatment (SAPT) Block Grant Program, ensuring program goals, objectives, and contractual requirements are…
Added 3 mins ago
Information Technology/Assurance Specialist I
P-11 SECURITY
Albuquerque, NM
…Sensitive Compartmented Information (SCI) and Special Access Program (SAP)…
Added 4 mins ago
Medical Assistant Internal Medicine
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 4 mins ago
Medical Assistant OBGYN
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 4 mins ago
Medical Assistant Urology
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 4 mins ago
Medical Assistant Allergy & Immunology
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 4 mins ago
Maintenance Technician
NEW EARTH RESIDENTIAL LLC
Salt Lake City, UT
Offering mentor program for onsite assistance
Added 4 mins ago
Medical Assistant
St. Charles Health System
Bend, OR
REPORTS TO POSITION: Clinic Supervisor or Manager
Added 5 mins ago
Program Manager
Arcadis
Chicago
Arcadis is seeking a Program Manager to join our Chicago Programs team. The Program Manager will be responsible for managing approximately three to five concurrent building capital projects…
Added 5 mins ago
Lead Program Manager
Arcadis
Chicago
Arcadis is seeking an experienced Lead Program Manager to join our Chicago team. This individual will lead the planning and delivery of complex capital programs for public- and…
Added 6 mins ago
T&
Senior Construction Project Manager
Turner & Townsend
Everett, WA
- $130,000 to $155,000 USD / year
…as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice,…
Added 6 mins ago
General Manager
Buffalo Wild Wings
San Antonio, TX
As a General Manager, you will be the expert in creating legendary experiences for guests. From local restaurant marketing to Profit and Loss statement results, you will ensure that your…
Added 8 mins ago
EE
Engineering Intern Summer 2027 - Mission Critical
Engineering Economics, Inc.
South Bend, IN
- $25 USD / hour
Electrical Engineering Intern: Electrical systems, power distribution, lighting, controls interfaces, calculations, document reviews, field observations, and testing.
Added 8 mins ago
EE
Engineering Intern Summer 2027 - Mission Critical
Engineering Economics, Inc.
Columbus, OH
- $25 USD / hour
Electrical Engineering Intern: Electrical systems, power distribution, lighting, controls interfaces, calculations, document reviews, field observations, and testing.
Added 8 mins ago
PC
DHS - Eligibility Specialist I or II
Pueblo County
Pueblo, CO
- $19.31 to $28.96 USD / hour
Informs applicants/recipients of the relevant requirements and benefits of the program for which they have eligibility; assists applicants with completing forms; secures documents; notifies…
Added 9 mins ago
Product Marketing Manager - CWT
Carlisle
Remote, United States
We deliver roofing, insulation, waterproofing, and architectural systems for commercial and residential projects using a focus on innovation and continuous improvement to solve today’s…

Amazon.com Services LLC

Account Manager, DSP Shared Services

Nashville, TN, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

The Americas Deliver Service Partner (NA DSP) team partners with entrepreneurial individuals across the globe to build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar-raising fulfillment of their orders. Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist our DSP business owners as they build and grow successful last-mile package delivery businesses. As trusted advisors, Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.

The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization, and it is their workstreams that enable the scale of the program. This Account Manager, DSP Shared Services, will be responsible for providing support on day-to-day processes that enable DSPs to continue to grow and succeed within the last mile network. This role will use complex problem-solving skills, manage multiple high-visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.

The DSS Account Manager role will be expected to support direct inquiries from DSP program teams as well as DSPs. These support requests help keep the DSP day-to-day business operations running and can range from invoice inquiries and administrative support of systems and onboarding to fleet concerns. DSS was created to help DSPs and Business Coaches to scale; you must have a strong passion for accountability, setting high standards, and driving results through focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan and influence leaders but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and become subject-matter experts in several different fields.

Key job responsibilities

Providing introductory information to new DSPs, setting up accounts and providing guidance through initial onboarding and launch.
Conducting DSP training (in person and virtual) across several product types.
Supporting the DSP intake process, solving simple and complex issues from a variety of topics.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Communicating with customers through various channels and responding promptly to inquiries.
Maintaining customer records by updating account information within Salesforce.
Developing long-term solutions using field experience and data-driven assumptions

A day in the life As an Account Manager, DSP Shared Services, you will be responsible for specific tasks or workstreams that enable the onboarding, launch, or ongoing support of a DSP owner. You will develop mechanisms to identify problems that can be solved at scale and work cross-functionally to build solutions to improve efficiency and reduce manual errors of standard work. You’ll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through internal stakeholder teams.

About the team At Amazon Last Mile, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. Basic qualifications

Experience analyzing data and best practices to assess performance drivers
Experience with Excel
Be able to travel up to 10% to assigned stations and to conduct training and lift up to 10lbs while at station Preferred qualifications
1+ years of sales or account management experience
Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology, start-ups, or SaaS Platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 47,500.00 - 83,100.00 USD annually

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