Jobs in the United States

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Added 12 mins ago
Associate Banker, 20 Hours, Boise, ID - Boise Towne Square Branch
JPMorgan Chase
Meridian, ID
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 12 mins ago
Director, Corporate Strategy
Humana
Boise, ID
…related to enterprise growth priorities, provide strategic support for M&A processes and external partnership opportunities, and present recommendations to Humana’s senior leadership and…
Added 12 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Boise, ID
As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an…
Added 12 mins ago
Senior Business Intelligence Engineer
Humana
Boise, ID
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 12 mins ago
Channel Development Lead
Humana
Boise, ID
…improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional…
Added 12 mins ago
Senior Informaticist
CenterWell
Boise, ID
…operations . You will partner across business, clinical, operations, technology, and analytics teams to address complex and often ambiguous challenges affecting PA processes, operational…
Added 12 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Boise, ID
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…
Added 17 mins ago
Disability Call Center Supervisor
MetLife
Omaha, NE
…solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team,…
Added 17 mins ago
Director, Corporate Strategy
Humana
Lincoln, NE
…related to enterprise growth priorities, provide strategic support for M&A processes and external partnership opportunities, and present recommendations to Humana’s senior leadership and…
Added 17 mins ago
Senior Business Intelligence Engineer
Humana
Lincoln, NE
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 17 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Lincoln, NE
As part of our hiring process, we will be using on-demand technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an…
Added 17 mins ago
Channel Development Lead
Humana
Lincoln, NE
…improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional…
Added 17 mins ago
Senior Informaticist
CenterWell
Lincoln, NE
…operations . You will partner across business, clinical, operations, technology, and analytics teams to address complex and often ambiguous challenges affecting PA processes, operational…
Added 39 mins ago
Seasonal Fulfillment and Receiving Support Associate, Los Cerritos Center
Macy's
Cerritos, CA
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling,…
Added 39 mins ago
M
Retail Merchandising Support Associate, Boca Raton Town Center - Full Time
Macy's
Boca Raton, FL
- Full-time
Collaboration is key to this role. You’ll work closely with colleagues across departments to meet shared goals, support sales, and contribute to a culture of hospitality, positivity and…
Added 40 mins ago
Retail Commission Sales Associate - Fine Jewelry, Green Hills - Flex
Macy's
Nashville, TN
…the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and…
Added 40 mins ago
M
Seasonal Fulfillment Associate, Bailey Road - Part Time
Macy's
North Jackson, OH
- Part-time
Technology: Accurately and efficiently input data using PCs, handheld computers, radio frequency equipment, or similar devices while mastering area-specific functions across various systems…
Added 40 mins ago
Administrative Support Team Associate, Mall in Columbia - Flex
Macy's
Columbia, MD
As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized…
Added 40 mins ago
M
Retail Selling Support Associate - Womens Clothing, South Hills Village Mall - Part Time
Macy's
Pittsburgh, PA
- Part-time
As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an…
Added 40 mins ago
Seasonal Fulfillment and Receiving Support Associate, Pheasant Lane
Macy's
Nashua, NH
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling,…
Added 40 mins ago
M
Retail Commission Sales Associate - Fine Jewelry, Ingram Park Mall - Part Time
Macy's
San Antonio, TX
- Part-time
…the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and…
Added 40 mins ago
M
Retail Commission Sales Associate - Furniture/Mattresses/Rugs, South Coast Plaza - Full Time
Macy's
Costa Mesa, CA
- Full-time
…engagement with our loyalty program. In addition, you will support inventory and fulfillment activities within your department. You’ll use technology to assist customers in visualizing…
Added 40 mins ago
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Warehouse Associate, China Grove - Part Time
Macy's
China Grove, NC
- Part-time
Technology: Accurately and efficiently input data using PCs, handheld computers, radio frequency equipment, or similar devices while mastering area-specific functions across various systems…
Added 40 mins ago
Seasonal Fulfillment and Receiving Support Associate, Cielo Vista
Macy's
El Paso, TX
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling,…
Added 40 mins ago
M
Retail Selling Support Associate - Womens Clothing, Kings Plaza - Part Time
Macy's
Brooklyn, NY
- Part-time
As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an…

AMAX

Customer Service Representative

Fremont, CA, United States

$65,000 to $72,000 USD / year

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Job details

Pay: $65,000 to $72,000 USD / year
Experience: 2–5 years of customer service experience, preferably in the technology, electronics, semiconductor, or manufacturing industry.
Posting language: English
Posted: Nov 3, 2026

Original job description

Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring a positive customer experience.
Receive, process, enter, and track Return Merchandise Authorization (RMA) requests for equipment returns.
Serve as a primary point of contact for customers, ensuring timely follow-up and resolution of customer issues.
Collaborate with internal departments, including Sales, Technical Support, and Operations, to address customer requests and concerns.
Communicate order, return, warranty, and service updates to customers through phone and email.
Provide information and recommendations regarding hardware warranty options to customers and internal sales teams.
Prepare and communicate pricing for hardware warranty services.
Assist with special projects and process improvement initiatives as assigned.
Perform other duties as assigned by management.
Associate's or Bachelor's degree in Business Administration, Supply Chain Management, or a related field preferred.
2–5 years of customer service experience, preferably in the technology, electronics, semiconductor, or manufacturing industry.
Experience supporting large enterprise customers is highly desirable.
Familiarity with ERP systems such as SAP, Oracle, or equivalent.
Strong Microsoft Office skills, particularly Excel and Outlook.
Experience with purchase orders, order processing, inventory coordination, and shipment tracking.
Ability to manage multiple customer requests and competing priorities effectively.

Required Skills and Competencies

Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Exceptional attention to detail and accuracy.
Strong problem-solving and analytical skills.
Ability to work independently and take initiative.
Strong sense of urgency and accountability.
Demonstrated ability to follow through on assignments and close outstanding items.
Ability to work collaboratively across multiple departments.
Professional demeanor when communicating with high-profile customers.
Ability to work effectively in a fast-paced, deadline-driven environment.
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Flexible spending account
Commuter benefits
Disability insurance

We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we’ll push the boundaries of what’s possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.

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