Dispatcher-EMD

Job description

**AN AMADOR COUNTY EMPLOYMENT APPLICATION IS REQUIRED**

To Apply Visit: Dispatcher-EMD and select "Apply".

DEFINITION

Under general supervision, to receive and dispatch radio and telephone communications; to dispatch law enforcement, emergency medical, and other public safety personnel; to maintain field communications during incidents; to process warrants; to perform office support assignments; and to do related work as required.

DISTINGUISHING CHARACTERISTICS

This is a specialized classification for positions which have the responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also process warrants and perform a wide range of office support responsibilities.

REPORTS TO

Supervising Dispatcher

CLASSIFICATIONS SUPERVISED

None

Examples of Duties:

• Answers the telephone, receiving and classifying incoming calls.
• Determines priority of response and dispatches public safety units, according to availability, assigned geographic area, and location.
• Dispatches Sheriff, Emergency Medical, and other Public Safety Personnel to routine and emergency calls as required.
• Maintains field communications during emergencies and incidents.
• Transfers emergency calls to other agencies as warranted.
• Enters and clears information on the CLETS system to assist field personnel with calls.
• Sends warrant abstracts to other law enforcement agencies.
• Performs warrant and records checks.
• Updates daily dispatching logs.
• Enters stolen property, repossessed property, and abandoned vehicle information into the teletype system.
• Cleans and changes tapes on master recording equipment.
• Maintains and updates data on business addresses and phone numbers.
• Searches master recordings for needed information.
• Processes warrants.
• Performs a wide variety of office support assignments.
• Operates office equipment and computers.

Knowledge of:

• Operating policies, procedures, and functions of the Amador County Sheriff Department.
• Laws, codes, and regulations related to transmission and reception of public safety communications.
• The general geography of Amador County.
• Proper operation and care of telephone, CLETS, computer terminal and voice radio equipment.
• Modern office methods and procedures.

Ability to:

• Operate radio communications and teletype equipment.
• Use sound judgment in dispatching personnel and equipment.
• Think clearly and act calmly in emergency situations.
• Read, analyze, and interpret laws, codes, rules, and regulations.
• Perform a variety of office support work.
• Deal courteously but firmly with general public.
• Establish and maintain cooperative relationship with those contacted during the course of work.
• Type at a rate of 45 words per minute.

TRAINING AND EXPERIENCE: Any combination of training which would likely provide the required knowledge and experience is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience

One (1) year of experience performing public safety dispatching work.

Selection Requirement: All interested applicants must fill out an Amador County employment application. Applications will be evaluated by a screening committee. The best qualified candidates will be selected for an interview.

Please note: This recruitment may be used to fill future vacancies in the same or similar classifications for a period of one (1) year.

Benefits

Amador County provides a comprehensive benefits program to support our employees.

Benefits include:

Medical- Plans vary

Dental- Delta Dental Basic with option to upgrade

Vision- VSP Basic with option to upgrade

Flexible Spending Accounts - FSA & HSA

Employee Assistance Program (EAP)

Basic Life Insurance- County provided $12,000 policy

CalPERS Retirement

Deferred Compensation (457) Plans

Supplemental Life Insurance

Paid Holidays

Vacation and sick leave accruals

To learn more about the benefits offered, please visit our website located here.