Customer Service Representative

Alumni Hall Customer Service Rep Reports To: Store Management Status: Part-Time

Responsibilities:

• Greet and acknowledge all customers
• Assist customers with locating merchandise
• Fold, size, and replenish merchandise
• Assist in cleaning the store, cash wrap, and fitting rooms
• Assist in merchandise displays
• Communicate with the management staff any customer requests/concerns
• Operate the cash register by ringing up customer sales
• Assist in completion of customer returns & adhering to the company policy
• Assist brand reps in customer service & the Checkout Experience (email capture, following return policy, etc.)
• Develop a working knowledge of collegiate sports and local university activities

Qualifications:

• Must be 18 years or older
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends.

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.