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Altruix

Pharmacy Technician - Crossroads Program

Uniontown, PA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

It’s not just a job. It’s a mission.

Altruix is a high-touch pharmacy dedicated to serving behavioral health and intellectual and developmental disability populations. Through our pharmacy expertise, and specialized packaging, we promote medication adherence and improve patient outcomes. Our services help clients take medications as prescribed while reducing administrative burden for providers. Altruix customers achieve measurable results, including 90% adherence rates and a 40% reduction in ER and hospital-related costs. Learn more at www.altruix.com.

Altruix is seeking a Pharmacy Technician – Patient Care Coordinator (PCC) to join our Crossroads team. This role coordinates medication needs for patients receiving care through Crossroads Treatment Centers, working closely with patients, providers, facility staff, and the Altruix pharmacy team to support timely access to medications and an exceptional patient experience.

This position is primarily onsite at Altruix’s Uniontown Long-Term Care pharmacy, located at 278 McClellandtown Road, Uniontown, PA 15401. Most workdays will be spent at the pharmacy, with occasional travel to Crossroads facilities to provide onsite support and coverage as needed.

RESPONSIBILITIES:

Patient Support & Crossroads Coordination:

Serve as a point of contact between Crossroads facilities and the Altruix pharmacy team
Communicate with patients, providers, and facility staff to coordinate medication needs and resolve outstanding requests
Provide responsive, compassionate customer service and maintain effective communication across care teams
Occasionally travel to Crossroads facilities to provide onsite patient support, liaison services, and coverage
Work independently during facility visits while maintaining consistent communication with the Altruix pharmacy team

Data Entry & Coordination:

Input patient data and medication orders into pharmacy systems
Process prescriptions, including filling, packaging, and labeling medications in accordance with state regulations
Support high-volume production workflows, ensuring accuracy and productivity standards are met
Maintain and update resident profiles, including medication changes and order clarifications
Process inbound faxes and triage new prescriptions from facilities
Communicate with internal teams and partner facilities to ensure timely and accurate order processing
Assist with inventory management and periodic cycle counts
Handle returned medications for credit or proper disposal
Answer incoming calls and assist with inquiries as needed
Support team members and assist with training when applicable
Escalate issues or concerns to the Pharmacy Manager as needed

Medication Coordination & Access:

Coordinate specialty medication orders from intake through fulfillment
Enter and maintain accurate patient and prescription information in pharmacy systems
Support prior authorizations, insurance verification, and benefits investigations
Track and follow up on pending prescriptions, refills, and required documentation
Help coordinate medication fulfillment and delivery with pharmacy and facility teams
Communicate medication changes, questions, and concerns to the appropriate pharmacist or pharmacy team member
Collaborate with pharmacists and pharmacy technicians to support continuity of care
Maintain patient confidentiality and follow company procedures
Support additional pharmacy operations and patient care coordination duties as needed

Work Location & Travel:

The primary work location is Altruix Uniontown LTC, 278 McClellandtown Road, Uniontown, PA 15401

Occasional travel may be required to the following Crossroads facilities:

Uniontown: 104 Delaware Avenue, Suite 244, Uniontown, PA 15401
Connellsville: 110 South Arch Street, Connellsville, PA 15425
Greensburg: 125 East Otterman Street, Back Entrance, Greensburg, PA 15601
Bloomfield: 4105–07 Penn Avenue, First Floor, Pittsburgh, PA 15224
Carrick: 3000 Brownsville Road, Carrick, PA 15210
Johnstown: 132 Walnut Street, 2nd Floor, Johnstown, PA 15901

QUALIFICATIONS:

High school diploma or GED
Active Pennsylvania Pharmacy Technician registration or active Pennsylvania Pharmacy Technician Trainee registration
Previous experience in a pharmacy, healthcare, or medical office setting
Strong communication, organization, and customer service skills
Excellent attention to detail and ability to manage multiple priorities
Basic computer proficiency and willingness to learn pharmacy software
Ability to work collaboratively at the pharmacy and independently during facility visits
Willingness and ability to travel occasionally to the Crossroads facilities listed above
Pharmacy technician experience in retail, long-term care, or specialty pharmacy
Data entry and prescription processing experience
Prior authorization or insurance verification experience

BENEFITS:

Medical, Dental, Vision, Life Insurance, and Long-Term Disability
401(k) program
Paid time off
Paid holidays
Opportunity to work onsite with patients and providers in a behavioral health setting
Opportunities for professional growth and cross-training within pharmacy operations

EEOC:

Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, or other employment practices based on any protected characteristic under federal, state, or local law. Altruix is a drug-free workplace and requires pre-employment drug and alcohol testing as a condition of employment.

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More about this job

Skills

Pharmacy technician
Packaging
Customer service
Communication skills
Work independently
Data entry
Inventory management
Answer incoming calls
Documentation
Confidentiality
Patient care
Attention to detail

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