Jobs in the United States

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Added 3 mins ago
Senior Manager, Physical Production
Shondaland, Inc
Los Angeles, CA
Reporting to the Vice President, Production (“VP”), this role serves as a vital operational and strategic partner to the VP, driving the execution of domestic and international television…
Added 6 mins ago
Registered Nurse - Emergency Department
SSM Health
Saint Louis, MO
J) Assists physician with procedures/treatments as requested or delegates to Care Partner as appropriate.
Added 9 mins ago
EP
Budget & Finance Manager – DHS
El Paso County (CO)
Colorado Springs, CO
- $77,420 to $116,160 USD / year
…Services (DHS) invites you to apply for our Budget & Finance Manager…
Added 11 mins ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Merck
Pierre, SD
…structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business…
Added 11 mins ago
TO
Human Resources Partner
Trustees of the Hamline University of Minnesota
United States
- $80,000 to $90,000 USD / year
…education for undergraduate and graduate students. Our faculty, staff, and students cultivate an ethic of civic responsibility, social justice, and inclusive leadership and…
Added 17 mins ago
Casual Lactation Consultant
HealthPartners
Saint Paul, MN
Under the general direction of the Nurse Manager, the Lactation consultant provides counsel to patients in the inpatient and the outpatient setting. The Lactation consultant makes…
Added 17 mins ago
Lactation Consultant
HealthPartners
Saint Paul, MN
Under the general direction of the Nurse Manager, the Lactation consultant provides counsel to patients in the inpatient and the outpatient setting. The Lactation consultant makes…
Added 22 mins ago
Field Engineering Manager
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Kemmerer, WY
Added 22 mins ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Merck
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…structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business…
Added 27 mins ago
Marketing Manager - Strategy, Planning and Operations
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As a Marketing Manager within Strategy, Planning & Operations, you will serve as a strategic project and program manager dedicated to supporting Cisco's Partner Marketing leadership team.…
Added 38 mins ago
Precision Agriculture Testbeds Manager
Montana State University
Bozeman, MT
The Precision Agriculture Testbeds Manager is responsible for the operational coordination, project management, and partner engagement activities associated with Montana State University’s…
Added 41 mins ago
TC
IT Operations Manager
The Community Group
Lawrence, MA
- $105,000 to $125,000 USD / year
The IT support team serves staff across TCG's Business Office, education and childcare programs, out-of-school time sites, Community Day Charter Public School, Child Care Circuit Resource…
Added 47 mins ago
Regional Global Practice Manager - Environmental Services (Northeast Region)
Burns & McDonnell
Wallingford, CT · Morristown, NJ · Manhattan, NY · Newton, MA · Conshohocken, PA
The manager will directly oversee the consulting engineering, environmental and design-build business including sales, recruiting, business plan development, and growth plan for the region…
Added 47 mins ago
Protection Applications Department Manager (Midwest Region)
Burns & McDonnell
Saint Louis, MO · Akron, OH · Columbus, OH
The Protection Applications Department Manager is responsible for the managerial direction, leadership, development, and growth of the Protection Applications (PA) Department within Burns &…
Added 52 mins ago
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Case Manager - Bilingual (Full-Time) [LBC]
AbilityFirst
Long Beach, CA
- $22 to $23 USD / hour
- Full-time
…participants. This role requires strong collaboration with program staff, regional center service coordinators, and families to ensure participants receive individualized, meaningful…
Added 53 mins ago
Director of Operations and HR
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Toms River · Toms River, NJ
Provide direction and support to HR staff, including HR Generalists and the Office Manager.
Added 1 hour ago
Account Manager - Oil & Gas Sales - Final Control Valves
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Stafford, TX
…delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions - with the goal of exceeding customer expectations. Our dedication brings…
Added 1 hour ago
Hotel Sales Manager
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Park City, UT
As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sales. Actively…
Added 1 hour ago
M
Instructional Systems Designer
METCOR/LSI
United States
- $65,000 USD / year
Uses AI-powered tools (e.g., AI writing assistants, HeyGen or Synthesia for AI avatar video drafts) to produce initial learning content under quality review by senior staff.
Added 1 hour ago
Marketing Manager - Strategy, Planning and Operations
Cisco Systems, Inc.
Remote, United States
As a Marketing Manager within Strategy, Planning & Operations, you will serve as a strategic project and program manager dedicated to supporting Cisco's Partner Marketing leadership team.…
Added 1 hour ago
J
Senior Project Manager
Jobgether
Remote, United States
- $96,000 to $135,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Right of Way Senior Project Manager based in Florida,…
Added 1 hour ago
J
Cultural Resources/Architectural Historian and Senior Project Manager
Jobgether
Remote, United States
- $135,000 to $155,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cultural Resources/Architectural Historian and Senior…
Added 1 hour ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Merck
Phoenix, AZ
…structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business…
Added 1 hour ago
Senior Account Manager, Broker Success
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Phoenix, AZ
The Senior Account Manager, Broker Success manages a book of business comprising Realtor.com’s strategic, high-value account relationships. The Senior Account Manager builds long-lasting,…
Added 1 hour ago
Internal Equity Manager
City and County of Denver
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Lead and supervise the Internal Equity Team, including staff development, performance management, workload planning, coaching, and accountability.

Alteva RCM

Workflow & Reporting Manager

Las Vegas, NV, United States

$75,000 - $120,000 USD

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Job details

Pay: $75,000 - $120,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Workflow & Reporting Manager serves as the operational and analytical leader of the Advocacy department. This role owns workflow performance visibility, the department’s reporting and business intelligence strategy, and the operational metrics that drive accountability across teams. The Manager sets the standards for how performance is measured, reported, and acted upon.

Working closely with Team Leads, Managers, and department leadership, the Workflow & Reporting Manager oversees workflow health, backlog management, service-level performance, and escalated case activity, while directing the reporting solutions that give leadership clear visibility into departmental performance. This role also leads, develops, and mentors the workflow and reporting team.

By combining workflow management, business intelligence, and operational leadership, this role identifies risks, uncovers trends, establishes reporting frameworks, and delivers strategic recommendations that improve efficiency, inform executive decision-making, and drive continuous operational improvement.

Workflow Operations & Governance

Lead oversight of daily workflow activity, backlog, aging inventory, and workload distribution across teams.
Direct workflow reviews to identify bottlenecks, resource constraints, and prioritization needs, and drive resolution with department leadership.
Establish and manage service-level and escalation monitoring, proactively identifying and mitigating operational risks.
Set expectations and ensure accountability for overdue tasks, stalled cases, and workflow exceptions.
Partner with department leadership to define workflow governance standards, improve efficiency, and strengthen accountability.

Reporting, Analytics & Business Intelligence

Serve as the department’s authority on operational reporting, workflow analytics, and performance measurement.
Define the reporting strategy and oversee the design, development, maintenance, and enhancement of Power BI dashboards and reporting solutions.
Own the delivery of recurring executive, management, monthly, quarterly, and ad hoc reporting packages.
Establish KPI scorecards and performance measurement frameworks aligned to departmental goals.
Direct analysis of workflow trends, productivity, backlog, aging inventory, and operational performance.
Translate complex data into strategic insights and recommendations that support executive decision-making.
Ensure data accuracy, integrity, and reporting consistency across Salesforce, QuickBase, and Power BI, and establish data governance practices.

Team Leadership & People Management

Lead, coach, and develop workflow and reporting staff, including setting goals, providing regular feedback, and conducting performance evaluations.
Prioritize and assign work, manage team capacity, and ensure timely delivery of reporting and workflow deliverables.
Foster a culture of accountability, analytical rigor, and continuous learning.
Support hiring, onboarding, training, and succession planning for the team.

Process Improvement & Operational Excellence

Lead root-cause analysis to identify workflow breakdowns and recurring operational issues.
Develop and champion data-driven process improvements based on performance trends.
Manage the implementation of workflow enhancements, reporting initiatives, and operational projects from planning through completion.
Forecast workload, capacity needs, and resource utilization, and advise leadership on staffing and resource planning.

Key Performance Indicators (KPIs)

Workflow throughput and completion rates
Backlog and aging inventory management
SLA adherence
Escalated case resolution effectiveness
Reporting accuracy and timeliness
Dashboard adoption and reporting utilization
Workflow compliance and accountability
Operational efficiency improvements
Team performance, engagement, and development

Experience & Requirements

7-10 years of experience in operations, workflow management, healthcare analytics, advocacy, revenue cycle operations, or a related field, including 2+ years in a supervisory or leadership capacity.
Advanced Microsoft Excel skills including Pivot Tables, advanced formulas, and reporting.
Proven experience developing and overseeing operational dashboards and executive reporting.
Strong experience with Power BI, Salesforce reporting, QuickBase reporting, or similar business intelligence tools.
Demonstrated ability to transform large datasets into strategic, actionable operational insights.
Strong leadership, analytical, communication, and problem-solving skills.

Additional Qualifications

Business intelligence mindset and strong analytical curiosity.
Experience building KPI scorecards and dashboard frameworks.
Strong understanding of workflow analytics, forecasting, and capacity planning.
Ability to communicate technical insights to non-technical stakeholders, including senior leadership.
Experience managing projects and influencing cross-functional partners without direct authority.
Strong ownership, attention to detail, and commitment to operational excellence.

Tools & Systems

Business Intelligence & Reporting: Power BI, Salesforce Reporting, QuickBase Reporting Productivity & Analysis: Microsoft Excel (Advanced), Word, Outlook Communication: Microsoft Teams, Email, Phone

Pay Range

$75,000 - $120,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

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More about this job

Skills

Workflow
Reporting
Business intelligence
Leadership
Decision making
Detect bottlenecks
Prioritization
Microsoft Power BI
Salesforce
Team leadership
Manage staff
Root cause analysis
Forecast workload
Inventory management
Regulatory compliance
Microsoft Excel
Communication skills
Problem solving
Forecasting
Attention to detail
Microsoft Word
Microsoft Outlook
Microsoft Teams

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