Jobs in the United States

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Added 3 mins ago
PROGRAM SPECIALIST IV-DOE - 48000375
State of Florida
TALLAHASSEE, FL
This position is for the Apprenticeship Program Coordinator and acts as the manager of data and communications for the Office of Apprenticeship. The person in this position is expected to…
Added 9 mins ago
Senior Application Analyst -SAP Development
Exact Sciences Corp
WI
…contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s…
Added 12 mins ago
Senior Technical Program Manager, Geo Makers PMO Analytics, Geo
Google
New York, NY
As the Senior Technical Program Manager II leading the Analytics Program Management Office (PMO), you will shape and accelerate the delivery of Geo Makers' highest priorities. You will…
Added 19 mins ago
Senior Manager, Physical Production
Shondaland, Inc
Los Angeles, CA
● Lead special projects, such as the Ladder Program
Added 25 mins ago
EP
Budget & Finance Manager – DHS
El Paso County (CO)
Colorado Springs, CO
- $77,420 to $116,160 USD / year
Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check and Child Welfare Abuse & Neglect database (TRAILS) check.
Added 25 mins ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
…all applications and next steps. Our partner is looking for a Senior Software Engineer II, Mobile – On App Ads (AI Native) based in United…
Added 26 mins ago
Director, Procurement
Indeed
Sioux Falls, SD
…optimize enterprise tech sourcing. Additionally, you will manage a Senior Procurement Manager who leads the HR and Finance spend categories, including the contingent worker program,…
Added 37 mins ago
Director, Procurement
Indeed
Cheyenne, WY
…optimize enterprise tech sourcing. Additionally, you will manage a Senior Procurement Manager who leads the HR and Finance spend categories, including the contingent worker program,…
Added 37 mins ago
Field Engineering Manager
TerraPower, LLC
Kemmerer, WY
Added 37 mins ago
Sr Manager - Proj/Prog
Maximus
Cheyenne, WY
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 38 mins ago
Business Operations Manager (PMO Lead)
GD Information Technology, Inc.
Remote, United States
…management and decision making on the contract. Experience managing program controls, performing data mining/analysis, and ensuring administrative functions are performed in compliance with…
Added 50 mins ago
MGR - RECREATION THERAPY ***$5000 SIGN ON BONUS***
UHS
RENO, NV
We are seeking a dedicated and experienced Recreational Therapist Manager to lead our therapeutic recreation programs. The ideal candidate will possess a strong background in recreational…
Added 50 mins ago
Program Manager - Special Projects
Plug Power Inc.
Albany, NY
The Program Manager will own and lead a portfolio of complex, high-impact programs that span multiple functions and product lines. They may include development and new product initiatives…
Added 53 mins ago
Director, Procurement
Indeed
Helena, MT
…optimize enterprise tech sourcing. Additionally, you will manage a Senior Procurement Manager who leads the HR and Finance spend categories, including the contingent worker program,…
Added 55 mins ago
Senior Social & Community Manager
Urban Golf Performance
Irvine, CA
Job Description: Senior Social & Community Manager
Added 57 mins ago
TC
IT Operations Manager
The Community Group
Lawrence, MA
- $105,000 to $125,000 USD / year
…school-age children, a robust out-of-school time enrichment program, resources that facilitate access to early education and care for families, including a Child Care Resource and Referral…
Added 1 hour ago
Program Manager Senior
United Services Automobile Asn
Charlotte, NC
We are seeking a strategic Marketing Program Manager Senior to lead complex, cross-functional initiatives that advance marketing priorities and deliver measurable business outcomes. This…
Added 1 hour ago
Media and Social Marketing Manager Lead
United Services Automobile Asn
Charlotte, NC
Our Media Manager Lead leads the creation, facilitation and execution of multi-channel paid media for USAA's national video brand media campaign across TV, streaming, programmatic video,…
Added 1 hour ago
Regional Global Practice Manager - Environmental Services (Northeast Region)
Burns & McDonnell
Wallingford, CT · Morristown, NJ · Manhattan, NY · Newton, MA · Conshohocken, PA
The Environmental Regional Global Practice Manager is responsible for the strategic development and overall leadership of the Environmental Regional Global Practice for the Northeast Region…
Added 1 hour ago
Protection Applications Department Manager (Midwest Region)
Burns & McDonnell
Saint Louis, MO · Akron, OH · Columbus, OH
The Protection Applications Department Manager is responsible for the managerial direction, leadership, development, and growth of the Protection Applications (PA) Department within Burns &…
Added 1 hour ago
Senior Plasma Center Tech
USA - 3387 BioLife Plasma Services, LP
Greensboro, NC
…like you! Start strong with our paid, interactive training…
Added 1 hour ago
CM
Senior LTSS Service Care Manager (RN)
Centene Management Company LLC
Remote, United States
- $36.21 to $65.09 USD / hour
…additional forms of incentives. Benefits may be subject to program…
Added 1 hour ago
AA
Dorm Supervisor (64066)
ADAMS AND ASSOCIATES INC
Devens, MA
- $50,000 USD / year
…counseling staff to maintain student enrollment and success in the…
Added 1 hour ago
M
Instructional Systems Designer
METCOR/LSI
United States
- $65,000 USD / year
Assists in conducting needs analyses and translating learning objectives into structured content outlines under senior guidance.
Added 1 hour ago
General Manager – Full-Service Hotel | Hotel Indigo Baton Rouge Downtown (IHG)
A&R Hospitality LLC
BATON ROUGE, LA
Job Title: General Manager – Full-Service Hotel | Hotel Indigo Baton Rouge Downtown (IHG)

Alteva RCM

Workflow & Reporting Manager

Las Vegas, NV, United States

$75,000 - $120,000 USD

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Job details

Pay: $75,000 - $120,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Workflow & Reporting Manager serves as the operational and analytical leader of the Advocacy department. This role owns workflow performance visibility, the department’s reporting and business intelligence strategy, and the operational metrics that drive accountability across teams. The Manager sets the standards for how performance is measured, reported, and acted upon.

Working closely with Team Leads, Managers, and department leadership, the Workflow & Reporting Manager oversees workflow health, backlog management, service-level performance, and escalated case activity, while directing the reporting solutions that give leadership clear visibility into departmental performance. This role also leads, develops, and mentors the workflow and reporting team.

By combining workflow management, business intelligence, and operational leadership, this role identifies risks, uncovers trends, establishes reporting frameworks, and delivers strategic recommendations that improve efficiency, inform executive decision-making, and drive continuous operational improvement.

Workflow Operations & Governance

Lead oversight of daily workflow activity, backlog, aging inventory, and workload distribution across teams.
Direct workflow reviews to identify bottlenecks, resource constraints, and prioritization needs, and drive resolution with department leadership.
Establish and manage service-level and escalation monitoring, proactively identifying and mitigating operational risks.
Set expectations and ensure accountability for overdue tasks, stalled cases, and workflow exceptions.
Partner with department leadership to define workflow governance standards, improve efficiency, and strengthen accountability.

Reporting, Analytics & Business Intelligence

Serve as the department’s authority on operational reporting, workflow analytics, and performance measurement.
Define the reporting strategy and oversee the design, development, maintenance, and enhancement of Power BI dashboards and reporting solutions.
Own the delivery of recurring executive, management, monthly, quarterly, and ad hoc reporting packages.
Establish KPI scorecards and performance measurement frameworks aligned to departmental goals.
Direct analysis of workflow trends, productivity, backlog, aging inventory, and operational performance.
Translate complex data into strategic insights and recommendations that support executive decision-making.
Ensure data accuracy, integrity, and reporting consistency across Salesforce, QuickBase, and Power BI, and establish data governance practices.

Team Leadership & People Management

Lead, coach, and develop workflow and reporting staff, including setting goals, providing regular feedback, and conducting performance evaluations.
Prioritize and assign work, manage team capacity, and ensure timely delivery of reporting and workflow deliverables.
Foster a culture of accountability, analytical rigor, and continuous learning.
Support hiring, onboarding, training, and succession planning for the team.

Process Improvement & Operational Excellence

Lead root-cause analysis to identify workflow breakdowns and recurring operational issues.
Develop and champion data-driven process improvements based on performance trends.
Manage the implementation of workflow enhancements, reporting initiatives, and operational projects from planning through completion.
Forecast workload, capacity needs, and resource utilization, and advise leadership on staffing and resource planning.

Key Performance Indicators (KPIs)

Workflow throughput and completion rates
Backlog and aging inventory management
SLA adherence
Escalated case resolution effectiveness
Reporting accuracy and timeliness
Dashboard adoption and reporting utilization
Workflow compliance and accountability
Operational efficiency improvements
Team performance, engagement, and development

Experience & Requirements

7-10 years of experience in operations, workflow management, healthcare analytics, advocacy, revenue cycle operations, or a related field, including 2+ years in a supervisory or leadership capacity.
Advanced Microsoft Excel skills including Pivot Tables, advanced formulas, and reporting.
Proven experience developing and overseeing operational dashboards and executive reporting.
Strong experience with Power BI, Salesforce reporting, QuickBase reporting, or similar business intelligence tools.
Demonstrated ability to transform large datasets into strategic, actionable operational insights.
Strong leadership, analytical, communication, and problem-solving skills.

Additional Qualifications

Business intelligence mindset and strong analytical curiosity.
Experience building KPI scorecards and dashboard frameworks.
Strong understanding of workflow analytics, forecasting, and capacity planning.
Ability to communicate technical insights to non-technical stakeholders, including senior leadership.
Experience managing projects and influencing cross-functional partners without direct authority.
Strong ownership, attention to detail, and commitment to operational excellence.

Tools & Systems

Business Intelligence & Reporting: Power BI, Salesforce Reporting, QuickBase Reporting Productivity & Analysis: Microsoft Excel (Advanced), Word, Outlook Communication: Microsoft Teams, Email, Phone

Pay Range

$75,000 - $120,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

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More about this job

Skills

Workflow
Reporting
Business intelligence
Leadership
Decision making
Detect bottlenecks
Prioritization
Microsoft Power BI
Salesforce
Team leadership
Manage staff
Root cause analysis
Forecast workload
Inventory management
Regulatory compliance
Microsoft Excel
Communication skills
Problem solving
Forecasting
Attention to detail
Microsoft Word
Microsoft Outlook
Microsoft Teams

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