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Added 1 min ago
Audit and Assurance - Information Technology Auditor - Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Grand Rapids, MI · Hermitage, TN · Houston, TX · Huntsville, AL · Indianapolis, IN · Jacksonville, FL · Jersey City, NJ · Kansas City, MO · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · Pittsburgh, PA · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
…financial reporting. As an Information Technology Auditor - Manager, you will lead audit and assurance engagements that assess technology environments, support reporting and regulatory…
Added 1 min ago
Manager, Tax Analyst - Payroll
Deloitte US
Rochester, NY
As a Deloitte Manager, Payroll Analyst you will be responsible for delivering payroll tax services for clients. You will need to deliver the following activities to the highest standards of…
Added 1 min ago
Cloud Network Engineer
Deloitte US
Dallas, TX
…tools such as Terraform, AWS CloudFormation, and GCP Deployment Manager. Create reusable modules and blueprints for standardized network…
Added 1 min ago
Technical Program Manager
Deloitte US
Chicago, IL
As a Project Technical Program Manager on the Human Services Transformation team, you will be responsible for…
Added 2 mins ago
Government & Infrastructure - Business Transformation - Transformation Execution - Manager
EY
McLean, VA
Government and Infrastructure – Business Consulting – Business Transformation - Transformation Execution – Manager
Added 3 mins ago
Consultant, Program and Project Management
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC
Are you an experienced, passionate program / project manager with a focus on technology driven transformations - a solutions builder, a roll-up-your-sleeves program manager who wants a…
Added 4 mins ago
Cloud Network Engineer
Deloitte US
Dallas, TX
…tools such as Terraform, AWS CloudFormation, and GCP Deployment Manager. Create reusable modules and blueprints for standardized network…
Added 4 mins ago
Specialist Manager, Procurement and Category Management (Purchasing)
Deloitte US
Birmingham, AL · Boise, ID · Cincinnati, OH · Cleveland, OH · Columbus, OH · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Mechanicsburg, PA · Nashville, TN · New Orleans, LA · Pittsburgh, PA · San Antonio, TX · Tampa, FL · Tempe, AZ
As a Specialist Manager, Procurement and Category Management on the Enterprise Contract Management & Operations team, you will be responsible for…
Added 4 mins ago
EI
Principal, Account Manager
Entegris, Inc.
Remote, United States
- $140,000 to $180,000 USD / year
Entegris is seeking a Principle OEM Account Manager / Program Leader to own end‑to‑end execution and relationship management one of Entegris’ most strategic global OEM customers.
Added 6 mins ago
Compliance Manager – Contracts & Export Compliance
Sierra Olympia
Hood River, OR
Working cross-functionally with Sales, Finance, Engineering, Operations, and external partners, the Compliance Manager serves as a key resource for contract administration, trade…
Added 9 mins ago
Aftermarket Sales Manager
Weichai America Corp.
Rolling Meadows, IL
…business, we are seeking a results-driven Aftermarket Sales Manager to lead the growth of parts sales, service solutions, and Long-Term Service Agreements (LTSAs) within an assigned…
Added 11 mins ago
Branch Banker (MLO)
PNC
Lodi, CA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 11 mins ago
Teller
PNC
Scottsdale, AZ
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 11 mins ago
Personal Banker
PNC
Scottsdale, AZ
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 14 mins ago
C
Regional Maintenance Manager
CBRE
Columbus, OH
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 14 mins ago
Special Projects Manager/Classification 04142 NWD
North Wind Group
PIKETON, OH
Support the Records Management and Document Control (RMDC) program that includes the RMDC operation and maintains compliance with all regulatory agency requirements. Supports the transition…
Added 14 mins ago
7
Regional Sales Manager
7-Eleven
Enon, OH
- $70,000 to $107,500 USD / year
…growth opportunities, support partner initiatives, optimize program performance, and help drive profitable fuel volume through the Commercial Fleet…
Added 14 mins ago
W
Pharmacy Manager, Store # 05285
Walmart
CANTON, OH
- $112,000 to $197,000 USD / year
Pharmacist in Charge Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our…
Added 14 mins ago
Google Cloud Platform - SRE Manager
Huntington National Bank
Fairlawn, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added 14 mins ago
Senior Manager, Tax - Omnicare
CVS Health
Remote, United States
…CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS…
Added 14 mins ago
Project Manager - Strategic Initiatives
Nuclear Fuel Services
Barberton, OH
…cross-functional teams to deliver data-driven solutions that enhance our operations, support decision-making, and drive innovation. The projects facilitated by the Strategic Initiatives…
Added 14 mins ago
Control Account Manager (CAM) – Logistics & Sustainment
GE Aerospace
Evendale, OH
The Control Account Manager (CAM) is a key member of the Edison Works Logistics & Sustainment (L&S) CAM Integrated Product Team (IPT) reporting to the Senior L&S CAM and is responsible for…
Added 14 mins ago
Front Line Manager: Quality (1st shift)
Nuclear Fuel Services
Euclid, OH
As our Front-Line Manager, you will play a key role in implementing and managing departmental goals that align with and support the achievement of the company’s overall objectives.
Added 15 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
Delaware, OH
- $24.75 to $27.23 USD / hour
186628BRJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and…
Added 15 mins ago
Supplier Quality Engineer
Schaeffler
Wooster, OH
Job Segment: Quality Engineer, Fulfillment, Aerospace Engineering, Supply Chain Manager, Engineer, Engineering, Operations

Alteva RCM

Workflow & Reporting Manager

Las Vegas, NV, United States

$75,000 - $120,000 USD

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Job details

Pay: $75,000 - $120,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Workflow & Reporting Manager serves as the operational and analytical leader of the Advocacy department. This role owns workflow performance visibility, the department’s reporting and business intelligence strategy, and the operational metrics that drive accountability across teams. The Manager sets the standards for how performance is measured, reported, and acted upon.

Working closely with Team Leads, Managers, and department leadership, the Workflow & Reporting Manager oversees workflow health, backlog management, service-level performance, and escalated case activity, while directing the reporting solutions that give leadership clear visibility into departmental performance. This role also leads, develops, and mentors the workflow and reporting team.

By combining workflow management, business intelligence, and operational leadership, this role identifies risks, uncovers trends, establishes reporting frameworks, and delivers strategic recommendations that improve efficiency, inform executive decision-making, and drive continuous operational improvement.

Workflow Operations & Governance

Lead oversight of daily workflow activity, backlog, aging inventory, and workload distribution across teams.
Direct workflow reviews to identify bottlenecks, resource constraints, and prioritization needs, and drive resolution with department leadership.
Establish and manage service-level and escalation monitoring, proactively identifying and mitigating operational risks.
Set expectations and ensure accountability for overdue tasks, stalled cases, and workflow exceptions.
Partner with department leadership to define workflow governance standards, improve efficiency, and strengthen accountability.

Reporting, Analytics & Business Intelligence

Serve as the department’s authority on operational reporting, workflow analytics, and performance measurement.
Define the reporting strategy and oversee the design, development, maintenance, and enhancement of Power BI dashboards and reporting solutions.
Own the delivery of recurring executive, management, monthly, quarterly, and ad hoc reporting packages.
Establish KPI scorecards and performance measurement frameworks aligned to departmental goals.
Direct analysis of workflow trends, productivity, backlog, aging inventory, and operational performance.
Translate complex data into strategic insights and recommendations that support executive decision-making.
Ensure data accuracy, integrity, and reporting consistency across Salesforce, QuickBase, and Power BI, and establish data governance practices.

Team Leadership & People Management

Lead, coach, and develop workflow and reporting staff, including setting goals, providing regular feedback, and conducting performance evaluations.
Prioritize and assign work, manage team capacity, and ensure timely delivery of reporting and workflow deliverables.
Foster a culture of accountability, analytical rigor, and continuous learning.
Support hiring, onboarding, training, and succession planning for the team.

Process Improvement & Operational Excellence

Lead root-cause analysis to identify workflow breakdowns and recurring operational issues.
Develop and champion data-driven process improvements based on performance trends.
Manage the implementation of workflow enhancements, reporting initiatives, and operational projects from planning through completion.
Forecast workload, capacity needs, and resource utilization, and advise leadership on staffing and resource planning.

Key Performance Indicators (KPIs)

Workflow throughput and completion rates
Backlog and aging inventory management
SLA adherence
Escalated case resolution effectiveness
Reporting accuracy and timeliness
Dashboard adoption and reporting utilization
Workflow compliance and accountability
Operational efficiency improvements
Team performance, engagement, and development

Experience & Requirements

7-10 years of experience in operations, workflow management, healthcare analytics, advocacy, revenue cycle operations, or a related field, including 2+ years in a supervisory or leadership capacity.
Advanced Microsoft Excel skills including Pivot Tables, advanced formulas, and reporting.
Proven experience developing and overseeing operational dashboards and executive reporting.
Strong experience with Power BI, Salesforce reporting, QuickBase reporting, or similar business intelligence tools.
Demonstrated ability to transform large datasets into strategic, actionable operational insights.
Strong leadership, analytical, communication, and problem-solving skills.

Additional Qualifications

Business intelligence mindset and strong analytical curiosity.
Experience building KPI scorecards and dashboard frameworks.
Strong understanding of workflow analytics, forecasting, and capacity planning.
Ability to communicate technical insights to non-technical stakeholders, including senior leadership.
Experience managing projects and influencing cross-functional partners without direct authority.
Strong ownership, attention to detail, and commitment to operational excellence.

Tools & Systems

Business Intelligence & Reporting: Power BI, Salesforce Reporting, QuickBase Reporting Productivity & Analysis: Microsoft Excel (Advanced), Word, Outlook Communication: Microsoft Teams, Email, Phone

Pay Range

$75,000 - $120,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

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More about this job

Skills

Workflow
Reporting
Business intelligence
Leadership
Decision making
Detect bottlenecks
Prioritization
Microsoft Power BI
Salesforce
Team leadership
Manage staff
Root cause analysis
Forecast workload
Inventory management
Regulatory compliance
Microsoft Excel
Communication skills
Problem solving
Forecasting
Attention to detail
Microsoft Word
Microsoft Outlook
Microsoft Teams

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