Jobs in the United States

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Added 1 min ago
S
Field Mechanic
Sensient
Livingston, CA
- $35.13 USD / hour
This position is expected to maintain ongoing contact with the maintenance manager/superintendent, maintenance coordinator, harvest supervisors, equipment operators, low bed drivers and…
Added 1 min ago
Process Controls Engineer III/Senior Process Controls Engineer
Marathon Refining Logistics Services LLC
Robinson, IL
…Process Controls Engineer will report to the Process Controls Manager, and designs, implements, and maintains process control strategies to optimize unit performance and…
Added 1 min ago
Self-Perform Project Manager - Drywall (Southern California)
Turner Construction
Burbank, CA · Los Angeles, CA
Minimum of 6 years of related experience performing as Project Manager for specialty scopes of work (e.g., framing, drywall, acoustic ceilings, specialty ceilings, delegated design cold…
Added 2 mins ago
Business Banking Relationship Analyst 2
U.S. Bank National Association
Glendale, CA
Identify issues early, take ownership of follow-up, and partner with the Relationship Manager to drive resolution.
Added 2 mins ago
Director of Institutional Effectiveness (Department Director II)
PCC Portland Community College
United States
…accountability for providing leadership in long-range planning, program development, problem solving, and staff development in an assigned administrative department. Responds to inquiries…
Added 2 mins ago
Technician - Level 2
Sunbelt Rentals, Inc.
Edmond, OK
Advanced knowledge of hydraulic systems & troubleshooting skills
Added 2 mins ago
Technician - Level 2
Sunbelt Rentals, Inc.
Fort Worth, TX
Advanced knowledge of hydraulic systems & troubleshooting skills
Added 2 mins ago
Technician - Level 2
Sunbelt Rentals, Inc.
Athens, GA
Advanced knowledge of hydraulic systems & troubleshooting skills
Added 2 mins ago
Internal Audit – Technology Audit & Analytics Advisor - Hybrid
Cigna-Evernorth Services Inc.
Bloomfield, CT · Franklin, TN · St. Louis, MO
Lead defined analytics workstreams or selected data-focused audits with manager support, keeping work on track and raising risks early.
Added 3 mins ago
SENIOR MANAGER, QUALITY IMPROVEMENT
American Academy of Neurology
Minneapolis, MN
As the Senior Manager, Quality Improvement, you’ll help neurologists put evidence into practice by managing the processes that support clinical practice guidelines, evidence-based…
Added 4 mins ago
Principle Procurement Specialist
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 4 mins ago
Manager, Supplier Quality & Development - Commodity (Remote)
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 4 mins ago
Senior Manager, Project Management - ACP Business Operations
RTX
United States
The Advanced Common Products (ACP) Portfolio is seeking a Senior Manager, Project Management to join our team onsite at the East Hermans Road, Building 801 facility in Tucson, Arizona.…
Added 4 mins ago
Sr. Supply Chain Project Manager
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 4 mins ago
Principal Supply Chain Project Manager
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 4 mins ago
Engine Health Management Customer Support Technician (Onsite)
RTX
United States
We have an opportunity for an Engine Health Management (EHM) Services Operational Support Manager at our East Hartford, CT Campus. You will join the Connected Products and EHM Services team…
Added 4 mins ago
Deputy Chief Engineer
RTX
United States
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities,…
Added 4 mins ago
Associate Director, DT Sales & Distribution, Warehousing (Remote)
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 4 mins ago
Sr. Program Manager - NSS
RTX
United States
The Undersea Portfolio within the Naval Systems and Sustainment (NSS) Sub-Strategic Business Unit is seeking a Program Manager to lead the Mine Detection and Sustainment program area. This…
Added 4 mins ago
Principal Agile Release Train Engineer (HYBRID)
RTX
United States
Collins Aerospace, an RTX company, is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and…
Added 4 mins ago
Test Solutions - Principal Cost Account Manager
RTX
United States
As a Test Solutions Principal Control Account Manager, you will play a key role in integrating cost, schedule, and technical performance across assigned control accounts to ensure program…
Added 4 mins ago
Senior Product Owner in SAFe Environment-
RTX
United States
Experience working as an Agile Product Owner or Product Manager supporting program projects.
Added 4 mins ago
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Registered Nurse - Part-Time
Advanced Correctional Healthcare
Montevideo, MN
- $45 USD / hour
- Part-time
May be asked to act as a back-up to the H.S.A/Site Manager
Added 6 mins ago
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Registered Nurse - Part-Time
ADVANCED CORRECTIONAL HEALTHCARE
Montevideo, MN
- $45 USD / hour
- Part-time
May be asked to act as a back-up to the H.S.A/Site Manager
Added 6 mins ago
Manufacturing Manager
Rock West Composites
San Diego, CA
Rock West Composites is seeking a Manufacturing Manager to lead our production operations.

Alteva RCM

Workflow & Reporting Manager

Las Vegas, NV, United States

$75,000 - $120,000 USD

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Job details

Pay: $75,000 - $120,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Workflow & Reporting Manager serves as the operational and analytical leader of the Advocacy department. This role owns workflow performance visibility, the department’s reporting and business intelligence strategy, and the operational metrics that drive accountability across teams. The Manager sets the standards for how performance is measured, reported, and acted upon.

Working closely with Team Leads, Managers, and department leadership, the Workflow & Reporting Manager oversees workflow health, backlog management, service-level performance, and escalated case activity, while directing the reporting solutions that give leadership clear visibility into departmental performance. This role also leads, develops, and mentors the workflow and reporting team.

By combining workflow management, business intelligence, and operational leadership, this role identifies risks, uncovers trends, establishes reporting frameworks, and delivers strategic recommendations that improve efficiency, inform executive decision-making, and drive continuous operational improvement.

Workflow Operations & Governance

Lead oversight of daily workflow activity, backlog, aging inventory, and workload distribution across teams.
Direct workflow reviews to identify bottlenecks, resource constraints, and prioritization needs, and drive resolution with department leadership.
Establish and manage service-level and escalation monitoring, proactively identifying and mitigating operational risks.
Set expectations and ensure accountability for overdue tasks, stalled cases, and workflow exceptions.
Partner with department leadership to define workflow governance standards, improve efficiency, and strengthen accountability.

Reporting, Analytics & Business Intelligence

Serve as the department’s authority on operational reporting, workflow analytics, and performance measurement.
Define the reporting strategy and oversee the design, development, maintenance, and enhancement of Power BI dashboards and reporting solutions.
Own the delivery of recurring executive, management, monthly, quarterly, and ad hoc reporting packages.
Establish KPI scorecards and performance measurement frameworks aligned to departmental goals.
Direct analysis of workflow trends, productivity, backlog, aging inventory, and operational performance.
Translate complex data into strategic insights and recommendations that support executive decision-making.
Ensure data accuracy, integrity, and reporting consistency across Salesforce, QuickBase, and Power BI, and establish data governance practices.

Team Leadership & People Management

Lead, coach, and develop workflow and reporting staff, including setting goals, providing regular feedback, and conducting performance evaluations.
Prioritize and assign work, manage team capacity, and ensure timely delivery of reporting and workflow deliverables.
Foster a culture of accountability, analytical rigor, and continuous learning.
Support hiring, onboarding, training, and succession planning for the team.

Process Improvement & Operational Excellence

Lead root-cause analysis to identify workflow breakdowns and recurring operational issues.
Develop and champion data-driven process improvements based on performance trends.
Manage the implementation of workflow enhancements, reporting initiatives, and operational projects from planning through completion.
Forecast workload, capacity needs, and resource utilization, and advise leadership on staffing and resource planning.

Key Performance Indicators (KPIs)

Workflow throughput and completion rates
Backlog and aging inventory management
SLA adherence
Escalated case resolution effectiveness
Reporting accuracy and timeliness
Dashboard adoption and reporting utilization
Workflow compliance and accountability
Operational efficiency improvements
Team performance, engagement, and development

Experience & Requirements

7-10 years of experience in operations, workflow management, healthcare analytics, advocacy, revenue cycle operations, or a related field, including 2+ years in a supervisory or leadership capacity.
Advanced Microsoft Excel skills including Pivot Tables, advanced formulas, and reporting.
Proven experience developing and overseeing operational dashboards and executive reporting.
Strong experience with Power BI, Salesforce reporting, QuickBase reporting, or similar business intelligence tools.
Demonstrated ability to transform large datasets into strategic, actionable operational insights.
Strong leadership, analytical, communication, and problem-solving skills.

Additional Qualifications

Business intelligence mindset and strong analytical curiosity.
Experience building KPI scorecards and dashboard frameworks.
Strong understanding of workflow analytics, forecasting, and capacity planning.
Ability to communicate technical insights to non-technical stakeholders, including senior leadership.
Experience managing projects and influencing cross-functional partners without direct authority.
Strong ownership, attention to detail, and commitment to operational excellence.

Tools & Systems

Business Intelligence & Reporting: Power BI, Salesforce Reporting, QuickBase Reporting Productivity & Analysis: Microsoft Excel (Advanced), Word, Outlook Communication: Microsoft Teams, Email, Phone

Pay Range

$75,000 - $120,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

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More about this job

Skills

Workflow
Reporting
Business intelligence
Leadership
Decision making
Detect bottlenecks
Prioritization
Microsoft Power BI
Salesforce
Team leadership
Manage staff
Root cause analysis
Forecast workload
Inventory management
Regulatory compliance
Microsoft Excel
Communication skills
Problem solving
Forecasting
Attention to detail
Microsoft Word
Microsoft Outlook
Microsoft Teams

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