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TU
Summer 2027 Software Engineering Internship
T-Mobile USA, Inc.
Bellevue, WA
- $27 to $50 USD / hour
Kubernetes Platform Engineering: Collaborate with platform engineers to support, optimize, and automate operations across approximately 500 Kubernetes clusters spanning on-premises…
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NP
Group Home Supported Community Living Specialist
Nishna Productions Inc
Essex, IA
- $18 to $19 USD / hour
· Level Two is for direct care workers including floaters/substitutes, SCLS, Program Instructors, Day-Hab aids, Vocational Trainers, lead staff, and 1:1 staff.
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Director, Training & Technical Assistance
Catholic Legal Immigration Network, Inc.
Remote, United States
Identify opportunities to strengthen affiliate programs through program management support, DOJ Recognition and Accreditation, operational sustainability, leadership development, and other…
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Environmental Health Manager
County of Marathon
Wausau, WI
…Health Officer, and other departmental leadership to assure program coverage and staff support, including providing coverage and oversight to environmental health team as…
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EV
Client Service Representative, Internal Medicine
Ethos Veterinary Health
Red Bank, NJ
- $20 to $25 USD / hour
Support referral relationship management through timely communication, coordination, and exceptional service.
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2027 Donor and Museum Relations Summer Intern
Crystal Bridges - Museum of American Art, Inc.
Bentonville, AR
· Support travel program by researching sites, creating related materials including biographies, maps, schedules, etc.
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Senior Manager, Inbound Enablement (NJ or Phoenix, AZ)
The RealReal
Secaucus, NJ · Phoenix, AZ
The RealReal (TRR) is seeking an experienced Enablement leader to support our evolving Operations organization. This role will drive process standardization and training through strong…
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NW
Academic Coach - Science
Northeast Wisconsin Technical College
United States
- $54,516 to $58,751 USD / year
Collect, maintain, and analyze utilization, engagement, and outcome data to assess program effectiveness and support institutional reporting requirements.
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Assistant Director Of Nursing
GPAC
Mount Pleasant, NC
- $75,000 to $100,000 USD / year
Lead, mentor, and support nursing staff to foster a positive and effective care environment
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Risk Analyst - College Program 2027
Marsh Re LLC
NY
Assist the senior brokers with client relationship management and sales efforts. Providing the brokers with market research and financial analysis for current and prospective clients.
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Manager, Online and Digital Business Development - (Open to remote)
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NY
…social commerce platforms, and established institutions that support sales to libraries and universities. As a member of the Business Development team, you’ll have a unique opportunity to…
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Support Specialist, The Village (Saturday - Wednesday, 3:30pm - 12am)
The People Concern
Los Angeles, CA
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
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Specialist, Subcontracts
L3Harris Technologies
Rochester, NY · Palm Bay, FL
· Partner with Program Management, Engineering, Manufacturing, and Quality teams to support program schedules, resolve supplier issues, and mitigate supply chain risks
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Lead, Electromechanical Actuation System Design Engineer
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Sacramento, CA · Huntsville, AL · Canoga Park, CA
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School Counselor
K12 Management Inc.
Remote, United States
…through implementation of a comprehensive school counseling program that helps guide all learners in their academic success, social and emotional development, and career and college…
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Travel Physical Therapist
Fusion Medical Staffing
Montesano, WA
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Travel Medical Technologist (MLT)
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Travel Cath Lab Technologist
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Dialysis RN - Travel Nurse
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Home Health RN - Travel Nurse
Fusion Medical Staffing
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Alteva RCM

Billing Senior Associate

Queens, NY, United States

$65,000 - $85,000 USD

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Job details

Pay: $65,000 - $85,000 USD
Experience: Minimum of 2 years of experience in physician collections, A/R follow-up, and denial management.
Posting language: English
Posted: Apr 22, 2026

Original job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Billing Senior Associate manages front-end billing for assigned complex, high-volume, or high-profile accounts while supporting efficient claim flow and team operations. This role works independently with minimal supervision and handles advanced account workflows, issue resolution, and payer/client-specific billing requirements.

As a senior team member, the Billing Senior Associate serves as a resource for Billing Associates by providing guidance, informal training, escalation support, and process improvement recommendations. This position partners closely with Coding, Insurance Follow-Up, Client Services, and leadership to improve clean claim rates, reduce preventable errors, and support overall revenue cycle performance. By ensuring claims are billed accurately, timely, and efficiently, this role helps optimize revenue cycle, reduce preventable rework, and support a stronger experience for clients and internal teams.

Key Responsibilities

Billing Operations & Account Management

Conduct claim intake for assigned new accounts
Ensure claims are complete and required documentation is validated prior to requesting coding
Route claims to coding teams, ensuring coding is completed in a timely manner
Manage front-end billing for assigned complex or high-volume accounts, including claim intake, claim scrubbing, charge entry, and claim release.
Review accounts for missing, incomplete, or inconsistent information that may delay billing or impact reimbursement.
Ensure claims are billed accurately and within required turnaround times, in accordance with payer guidelines, client requirements, coding documentation, and internal standards.
Monitor billing queues and aging statuses daily to ensure claims move through the billing process and do not create downstream AR issues.
Support account-specific SLA compliance and internal turnaround time expectations.
Monitor monthly billing volume trends and escalate significant changes to the appropriate account team.
Provide day-to-day workflow guidance, informal training, mentorship, and onboarding support to Billing Associates and new hires.
Contribute to process improvement efforts, including SOP updates, workflow optimization, testing new tools, and identifying automation opportunities.

Issue Resolution, Escalations & Process Improvement

Resolve complex or escalated billing issues for assigned accounts.
Escalate unresolved, systemic or reoccurring issues with clear documentation, supporting details, and recommended next steps.
Partner with claim intake, coding, and other support teams to resolve documentation or coding discrepancies impacting claim submission.
Recommend improvements that reduce errors, improve handoffs, strengthen claim quality, and increase operational efficiency.

Client & Cross-Functional Collaboration

Serve as a key contact for billing questions, account status updates, and client-facing issue resolution for assigned accounts.
Communicate clearly, professionally, and proactively with internal and external stakeholders regarding billing issues that would affect account health.
Collaborate with Coding, Insurance Follow-Up, Client Services, and leadership to address billing trends and improve claim outcomes.

Key Performance Indicators

Maintain or exceed charge release timeliness targets for assigned accounts.
Achieve 98% billing accuracy and claim quality standards while minimizing rework, claim edits, and avoidable rejections.
Review claims over 75 days from date of service daily and drive them toward resolution and claim release.
Resolve billing delays, claim holds, missing information, and workflow barriers within 24 hours whenever possible.
Review monthly billing trends to ensure consistent claim volume and escalate significant changes.

Experience & Requirements

High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum of 2 years of experience in physician collections, A/R follow-up, and denial management.
Advanced knowledge of CPT and ICD-10 coding, billing guidelines, and payer requirements.
Demonstrated experience handling complex and escalated accounts and appeals.
Strong analytical skills with the ability to interpret data, identify trends, and implement solutions.
Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred.
Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
Strong communication and interpersonal skills with the ability to effectively support and guide team members.
Prior experience serving as a team resource, mentor, or informal leader is highly preferred.

Additional Qualifications

Exceptional attention to detail and organizational skills.
Ability to work independently while contributing to a team-oriented environment.
Demonstrated problem-solving skills with a proactive and solution-driven approach.

Pay Range

$65,000 - $85,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

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