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Customer Service Officer
Hanmi Bank
Artesia, CA
- $36,000 to $55,000 USD / year
…to business/commercial, and other banking partners to meet client…
Added 2 mins ago
Sr. Systems Engineer - CCA
TD SYNNEX CALA, Inc.
Miramar, FL
Work with partners to size and configure solutions, aligning modules, bundles, licensing and bills of materials (BOM) with client needs.
Added 3 mins ago
TC
Associate Director, Scholarships & Grants Management
The Community Foundation For Greater Atlanta
ATLANTA, GA
- $110,000 to $130,000 USD / year
Reporting to the Vice President, Community Impact, the Associate Director, Scholarships & Grants Management provides strategic leadership for the Foundation’s scholarship portfolio and…
Added 6 mins ago
Food Service - Associate
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Denver, CO
Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)
Added 6 mins ago
CO
Program Coordinator
County of San Luis Obispo
San Luis Obispo, CA
- $35.32 to $47.33 USD / hour
A: Possession of an associate’s degree from an accredited college or university. In addition, one year of experience assisting in financial, budgetary, coordination, communication, service…
Added 6 mins ago
A
Animal Care Technician
Actalent
New City, NY
- $20 to $21 USD / hour
…in maintaining high standards of animal welfare and facility operations while working collaboratively within a dedicated…
Added 7 mins ago
Senior Vendor Management Professional
CenterWell
Remote, United States
…vendors, acting as the connection point between Pharmacy Hub Operations and the broader enterprise Procurement and Accounting teams. This role manages the full vendor lifecycle from…
Added 8 mins ago
Manager, Hedge Fund Accounting
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United States
…sophisticated hedge fund clients while developing your leadership and client management skills. As an Associate Manager, you'll play a key role in delivering exceptional client service,…
Added 8 mins ago
Senior Associate, Workflow & Automation
WPP Media
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The Solutions Group at WPP Media is seeking a Senior Associate, Workflow & Automation to connect technology platforms, operational workflows, and agency teams.
Added 9 mins ago
Senior Cyber Security Administrator
ASRC Federal
Huntsville, AL
…Advanced Fire Control Ground Infrastructure (AFCGI), Demonstration Operations Center (DOC) program located on Redstone Arsenal in Huntsville,…
Added 9 mins ago
Operations Manager
Capstone Logistics LLC
Ada, OK
We are looking for a Warehouse Operations Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3*…
Added 10 mins ago
Construction Superintendent
SEG Inc.
Washington, DC
…We are seeking a Superintendent I to manage day-to-day field operations, ensure project quality and safety, and lead subcontractors and self-performed crews from project start through…
Added 12 mins ago
Associate BH Therapist ASW, AMFT, APCC
OPSAM HEALTH
National City, CA · San Diego, CA
Job Title: Associate Behavioral Health Clinician (Therapist) ASW, AMFT, APCC
Added 12 mins ago
UA
Global Key Account Manager & KAM Excellence Lead, ABB Robotics
USRBT ABB Robotics LLC
MI
- $142,500 to $205,000 USD / year
Strong familiarity with logistics and CPG operations
Added 14 mins ago
EY-Parthenon - Corporate Finance - EY Infrastructure Advisory - Senior Associate
EY
Los Angeles, CA · Atlanta, GA
As a Senior Associate within EY-Parthenon’s Corporate Finance EYIA practice you are likely to spend your day supporting the team in endeavors, to assist clients in developing programs and…
Added 15 mins ago
Billing Senior Associate
Alteva RCM
Boca Raton, FL
The Billing Senior Associate manages front-end billing for assigned complex, high-volume, or high-profile accounts while supporting efficient claim flow and team operations. This role works…
Added 15 mins ago
Billing Senior Associate
Alteva RCM
Queens, NY
The Billing Senior Associate manages front-end billing for assigned complex, high-volume, or high-profile accounts while supporting efficient claim flow and team operations. This role works…
Added 15 mins ago
Billing Associate Queens
Alteva RCM
Queens, NY
The Billing Associate is responsible for timely and accurate front-end billing execution for assigned accounts, including claim intake and scrubbing, coordination with coding teams, and…
Added 15 mins ago
Billing Associate
Alteva RCM
Boca Raton, FL
The Billing Associate is responsible for timely and accurate front-end billing execution for assigned accounts, including claim intake and scrubbing, coordination with coding teams, and…
Added 16 mins ago
Senior Associate, SBA Loan Review
GPAC
Atlanta, GA
a long-established, nationally ranked regional CPA firm in the Southeast is seeking a Senior Associate for its financial institutions credit review practice, focused on SBA and commercial…
Added 18 mins ago
MS
Registered Nurse, Health Center Group Manager - Toledo, OH
Military Spouse Jobs & VetJobs
United States
- $84,872 to $106,090 USD / year
Provides site level leadership and manages day to day operations to include coordinating technical and administrative staff and health center operations for multiple health centers across a…
Added 19 mins ago
Managed Services Systems Engineer I
Carrier Access IT
Clive, IA
…technical support and maintaining the day-to-day operation of client IT systems. Working in a fast-paced environment, this role responds to and resolves service incidents and requests,…
Added 21 mins ago
Associate Therapist II (35447)
ODYSSEY BEHAVIORAL GROUP
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Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Collaboration, and Service. We…
Added 24 mins ago
CHILD PROTECTIVE SERVICE WORKER I-IV
State of New Hampshire
CONCORD, NH
CPSW II Associate's degree and 2 years of experience OR equivalent combination of 4 years of education and experience after completion of high school. Education and experience must be in…
Added 24 mins ago
ES
Retail Merchandiser - Commissary - Hurlburt - P/T 30 hrs
Eurpac Service Incorporated
Hurlburt Field, FL
- $17 to $19 USD / hour
Perform daily tasks assigned by EAGLE Eye, Retail IQ, Area Manager (AM) or Area Supervisor (AS) to support operations at designated Commissary locations. Base Manager responsibilities may…

Alteva RCM

Billing Senior Associate

Queens, NY, United States

$65,000 - $85,000 USD

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Job details

Pay: $65,000 - $85,000 USD
Experience: Minimum of 2 years of experience in physician collections, A/R follow-up, and denial management.
Posting language: English
Posted: Apr 22, 2026

Original job description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Billing Senior Associate manages front-end billing for assigned complex, high-volume, or high-profile accounts while supporting efficient claim flow and team operations. This role works independently with minimal supervision and handles advanced account workflows, issue resolution, and payer/client-specific billing requirements.

As a senior team member, the Billing Senior Associate serves as a resource for Billing Associates by providing guidance, informal training, escalation support, and process improvement recommendations. This position partners closely with Coding, Insurance Follow-Up, Client Services, and leadership to improve clean claim rates, reduce preventable errors, and support overall revenue cycle performance. By ensuring claims are billed accurately, timely, and efficiently, this role helps optimize revenue cycle, reduce preventable rework, and support a stronger experience for clients and internal teams.

Key Responsibilities

Billing Operations & Account Management

Conduct claim intake for assigned new accounts
Ensure claims are complete and required documentation is validated prior to requesting coding
Route claims to coding teams, ensuring coding is completed in a timely manner
Manage front-end billing for assigned complex or high-volume accounts, including claim intake, claim scrubbing, charge entry, and claim release.
Review accounts for missing, incomplete, or inconsistent information that may delay billing or impact reimbursement.
Ensure claims are billed accurately and within required turnaround times, in accordance with payer guidelines, client requirements, coding documentation, and internal standards.
Monitor billing queues and aging statuses daily to ensure claims move through the billing process and do not create downstream AR issues.
Support account-specific SLA compliance and internal turnaround time expectations.
Monitor monthly billing volume trends and escalate significant changes to the appropriate account team.
Provide day-to-day workflow guidance, informal training, mentorship, and onboarding support to Billing Associates and new hires.
Contribute to process improvement efforts, including SOP updates, workflow optimization, testing new tools, and identifying automation opportunities.

Issue Resolution, Escalations & Process Improvement

Resolve complex or escalated billing issues for assigned accounts.
Escalate unresolved, systemic or reoccurring issues with clear documentation, supporting details, and recommended next steps.
Partner with claim intake, coding, and other support teams to resolve documentation or coding discrepancies impacting claim submission.
Recommend improvements that reduce errors, improve handoffs, strengthen claim quality, and increase operational efficiency.

Client & Cross-Functional Collaboration

Serve as a key contact for billing questions, account status updates, and client-facing issue resolution for assigned accounts.
Communicate clearly, professionally, and proactively with internal and external stakeholders regarding billing issues that would affect account health.
Collaborate with Coding, Insurance Follow-Up, Client Services, and leadership to address billing trends and improve claim outcomes.

Key Performance Indicators

Maintain or exceed charge release timeliness targets for assigned accounts.
Achieve 98% billing accuracy and claim quality standards while minimizing rework, claim edits, and avoidable rejections.
Review claims over 75 days from date of service daily and drive them toward resolution and claim release.
Resolve billing delays, claim holds, missing information, and workflow barriers within 24 hours whenever possible.
Review monthly billing trends to ensure consistent claim volume and escalate significant changes.

Experience & Requirements

High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum of 2 years of experience in physician collections, A/R follow-up, and denial management.
Advanced knowledge of CPT and ICD-10 coding, billing guidelines, and payer requirements.
Demonstrated experience handling complex and escalated accounts and appeals.
Strong analytical skills with the ability to interpret data, identify trends, and implement solutions.
Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred.
Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
Strong communication and interpersonal skills with the ability to effectively support and guide team members.
Prior experience serving as a team resource, mentor, or informal leader is highly preferred.

Additional Qualifications

Exceptional attention to detail and organizational skills.
Ability to work independently while contributing to a team-oriented environment.
Demonstrated problem-solving skills with a proactive and solution-driven approach.

Pay Range

$65,000 - $85,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

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