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Manager, HCP Education Delivery
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AltaPointe Health

Program Specialist, PM

Mobile, AL, United States

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Job details

Apply by: Nov 2, 2027
Education: High school diploma
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

BayPointe Hospital is a psychiatric acute care facility located in Mobile, AL with capacity to serve both children and adolescent populations and adults. BayPointe’s clinical and medical professionals assess and evaluate adults and adolescents in psychiatric crises. Treatment focuses on stabilizing psychiatric symptoms and preventing psychiatric commitment. Adults and/or child/adolescents admitted to BayPointe will have exhibited life-threatening, destructive or disabling behavior or symptoms. Each patient completes a psychiatric diagnostic evaluation and receives 24-hour clinical care for the duration of their stay. The goal is for each patient to return home or to the least restrictive level of care.

Additional BayPointe serves children and adolescents in a residential setting unable to safely remain in a less restrictive setting. BayPointe offers a caring, structured environment and developmentally appropriate therapeutic services for each child 24 hours a day. The program provides support to families or caregivers that helps maintain, enhance, or develop attachment with their child/adolescent during treatment. The consumers, families, caregivers, school system personnel, DHR workers, and others as appropriate, are directly involved in the consumer’s treatment and discharge planning.

Responsibilities

Clinical Responsibilities

Provides ongoing monitoring of consumers and completes documentation related to monitoring/observations appropriately and in a timely manner in accordance with MD orders
Engages consumers to ensure their safety, needs are met, and participation in planned activities is occurring (list is not all inclusive)
Assists consumer with personal hygiene issues (bathing, toileting, and other personal care), medical appointments, chores, recreational activities and safety issues
Provides support to teachers during class time which may include assisting consumers with class assignments, keeping consumers on task, and intervening when necessary.
Ensures unit schedules are followed and encourages consumers to actively participate in planned activities
Performs hand-off communication at shift change
Provides training on Basic Living Skills (BLS) according to the consumer’s’ treatment goals as identified by the treatment team and completes the related documentation.
Leads the program groups and activities to actively engage consumers in treatment.
Completes Environment of Care (EOC) unit checklists and reports findings to supervisor
Ensures consumers receive meals and confirms information on the meal count sheet
Works collaboratively with the nursing staff, therapy staff, recreation therapy staff to ensure effective milieu management.
Responds to crisis situations throughout facility using proper interventions
Ensures units, rooms, and common areas remain neat, tidy and in good operation condition. Encourages consumer to support the effort
Effectively collaborates and accurately communicates with treatment team members regarding consumers’ progress, regression interactions, moods, attitudes, issues, crisis, etc
Shows discretion when discussing consumers’ information with others
Responsible for reporting consumer/staff problems to supervisor in a timely manner
Demonstrates willingness to work on any unit at BayPointe based on facility needs as directed
Effectively models appropriate behavior including, but not limited to, good communication skills, grooming habits, manners, emotional maturity, etc.
If a driving position, transports consumer to prescribed locations or goes on unit errands as directed.
Follows curriculum as outlined by supervisor.
Conducts groups and all consumer engagement in a timely manner and consistently follows outlined schedule.
Manage assigned unit to ensure that consumers are in groups, meals and completing hygiene as scheduled
Follows the program schedule to maximize consumer engagement and quality of care.
Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.
Applies seclusion and restraint according to Policy and Procedures.
Effectively collaborates with the treatment team members and outside sources in the delivery of clinical services
Effectively demonstrates the application of child/adolescent specific competencies
Meets Altapointe productivity standards

Clinical Record Keeping

Documents in a timely fashion per AltaPointe Policy
Documents appropriate, complete and comprehensive notes.
Documents legibly with attention to spelling, grammar and content.

Supervision and consultation

Seeks clinical supervision and consultation as needed
Accepts and employs suggestions for improvement
Actively works to enhance clinical and leadership skills

Courteous and respectful attitudes towards consumers, visitors and co-workers

Treats consumers with care, dignity and compassion
Respects consumer’s privacy and confidentiality
Is pleasant and cooperative with others
Assists consumers and visitors as needed
Personal values don’t inhibit ability to relate and care for others
Is sensitive to the consumer’s needs, expectations and individual differences
Is gentle and calm to consumers and families

Administrative and Other Related Duties as assigned:

Actively participates in Performance Improvement activities
Completes all task in a timely manner
Follows policies and procedures

Qualifications

High School Diploma or GED required. Bachelor’s degree in a mental health discipline or Social Work preferred. Training will be provided in lieu of a degree. Knowledge in child and adolescent specialty, outlined below, to be attained within six (6) months of employment:

Knowledge of psychiatric disorders in child and adolescent populations
Knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
Knowledge of principles of play therapy
Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practices
Knowledge of family dynamics and parenting issues
Knowledge of effects and treatment of physical/sexual/emotional abuse and neglect issues
Knowledge of community resources as applied to the child/adolescent
Knowledge of cultural diversity
Knowledge of educational methods appropriate to child/adolescent population
Knowledge of basic interventions for child and adolescent mental and behavioral health disorders.

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More about this job

Skills

Documentation
Personal care
Communication skills
BLS
Reporting
Record keeping
Leadership
Mental health
Psychiatric disorders
Play therapy
Crisis intervention
Non-violent crisis intervention

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