Front Desk Supervisor

Front Desk Supervisor Beachwood, OH

Aloft Beachwood is currently seeking a full-time Front Desk Supervisor in Beachwood, Ohio. This individual will be experienced in customer service and hotel operations and will oversee front desk operations for the hotel.

What We Can Offer YOU:

• Dental Insurance
• Vision Insurance
• 401(k)
• Life Insurance
• Health Insurance
• Paid Time Off
• Pay: Starting at $18/hour, offer dependent on experience

The right candidate will have:

• At least 2 years’ experience in a hotel front desk position required
• Prior supervisory experience required
• Marriott experience preferred
• Ability to cover any call-off shifts from other members
• Flexible availability including weekends and holidays required
• Positive attitude and service-minded work ethic

Our Front Desk Supervisor will:

• Manage front office personnel with daily supervision to include staffing, training, scheduling and visually monitoring performance
• Check and control room reservations, front office systems, inventory, scheduling, forecasting in order to maximize revenue
• Supervise and assist staff with basic front desk and guest service functions
• Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
• Maintain knowledge of all available package and promotion details
• Perform essential front desk duties and responsibilities which include working desk shifts

If you are interested in this position, please submit a current resume for consideration! Work schedule

• Monday to Friday
• Weekend availability

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k)