Jobs in the United States

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Manager, Operations
Integer
Salem, VA
Understand and adhere to Integer’s Values and all company policies, procedures, and work instructions defined in your training plan
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Manager Trainee
Hertz
Buffalo, NY
- $17 USD / hour
Support team with miscellaneous task including but not limited to cleaning and preparing vehicles for customers, lot management, and customer service assistance
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Manager Trainee
Hertz
Montgomery, AL
- $16 USD / hour
Support team with miscellaneous task including but not limited to cleaning and preparing vehicles for customers, lot management, and customer service assistance
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Project Engineer
Actalent
Wildwood, FL
- $31 to $43 USD / hour
…professionals who want to build a long-term career in construction management. You will collaborate closely with Project Managers and Senior Project Managers on project documentation,…
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Lead Technology Technician
Minnesota Service Cooperatives
MN
Identify licenses/certification required: Requires a valid MN Driver's License
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Sr CRA II
Actalent
Kansas City, MO
- $70 to $95 USD / hour
…and coordinates all aspects of clinical monitoring and site management for sponsored clinical trials. You will conduct remote and on-site monitoring visits to assess protocol and regulatory…
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Sr CRA I
Actalent
Kansas City, KS
- $58.62 to $62.07 USD / hour
…and coordinates all aspects of clinical monitoring and site management for diverse clinical trials. This role conducts remote and on-site monitoring visits to assess protocol and regulatory…
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SENIOR SUPERVISOR, RESIDENTIAL SERVICES
Join our team TODAY -– Where your world opens up!
LANCASTER, NY
Medication Certification required
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Parts Warehouse Attendant
Louisiana Cat
Alexandria, LA
Technician Career Development Program - Shop & Field Service Training
Added 1 min ago
District Senior Manager - Colorado Region
B10 Wells Fargo Bank, N. A.
DENVER, CO · FORT COLLINS, CO · ARVADA, CO · COLORADO SPRINGS, CO · AURORA, CO · STEAMBOAT SPRINGS, CO · BOULDER, CO · PARKER, CO · BROOMFIELD, CO
…regular branch visits, observation and coaching, performance management, and disciplined business reviews. You will identify strengths, close gaps, and foster peer learning to raise…
Added 1 min ago
Purchase & Supply Specialist
Department of Military Affairs
Dillon, MT
…highly structured environment. MYCA is a voluntary, 17‑month program for youth ages 16–18 consisting of a 22‑week Residential Phase (including an 11‑day acclimation period) followed by a…
Added 1 min ago
Sr IT Portfolio Governance Specialist
Molson Coors
Milwaukee, WI
…You will also support the Commercial Tower’s Lean Portfolio Management (LPM) processes and champion change and adoption within the Agile ecosystem (LACE and…
Added 1 min ago
Housekeeping Manager
Park Central Hotel
New York, NY
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning…
Added 1 min ago
TM
Leasing Specialist
The Michaels Organization
Charlotte, NC
- $18 USD / hour
Assist the Leasing Manager with the property marketing and leasing program. The Leasing Specialist is responsible for various sales and marketing projects and for ensuring that all policies…
Added 1 min ago
TM
Administrative Assistant-Leasing and Marketing
The Michaels Organization
Bloomington, IL
- $27.5 USD / hour
…offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that…
Added 1 min ago
Certified Personal Coach - Springfield
GOLFTEC Intellectual Property LLC
Springfield, PA
…golf. All coaches take part in our GOLFTEC University (GTU) training program where they learn from some of the best golf instructors in the industry and further their career in golf. GTU is…
Added 1 min ago
Certified Personal Coach - Moorestown
GOLFTEC Intellectual Property LLC
Maple Shade, NJ
…golf. All coaches take part in our GOLFTEC University (GTU) training program where they learn from some of the best golf instructors in the industry and further their career in golf. GTU is…
Added 1 min ago
Certified Personal Coach - Malvern
GOLFTEC Intellectual Property LLC
Malvern, PA
…golf. All coaches take part in our GOLFTEC University (GTU) training program where they learn from some of the best golf instructors in the industry and further their career in golf. GTU is…
Added 1 min ago
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Senior Mechanical Project Engineer
SpecSys
New Ulm, MN
- $90,000 to $105,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year; Onsite Welding Training and Certifications; RITALKA University; Employee Luncheons;…
Added 1 min ago
S
Senior Mechanical Project Engineer
SpecSys
Minneapolis, MN
- $90,000 to $105,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year; Onsite Welding Training and Certifications; RITALKA University; Employee Luncheons;…
Added 1 min ago
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Senior Mechanical Project Engineer
SpecSys
Granite Falls, MN
- $90,000 to $105,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year; Onsite Welding Training and Certifications; RITALKA University; Employee Luncheons;…
Added 1 min ago
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Senior Mechanical Project Engineer
SpecSys
Montevideo, MN
- $90,000 to $105,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year; Onsite Welding Training and Certifications; RITALKA University; Employee Luncheons;…
Added 1 min ago
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Project Manager
SpecSys
Prentice, WI
- $70,000 to $90,000 USD / year
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year; Onsite Welding Training and Certifications; RITALKA University; Employee Luncheons;…
Added 1 min ago
S
Machinist
SpecSys
Granite Falls, MN
- $20 to $25 USD / hour
…with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year, On-site Welding Training and Certifications; RITALKA University; Employee Luncheons;…
Added 1 min ago
Field Service Engineer 3
Onto Innovation Inc-US
Remote, United States
Continuous Growth: Access advanced training, mentorship, and opportunities to deepen your expertise in semiconductor metrology and inspection.

Supv - Customer Solutions

Jacksonville, FL, United States

Base Pay Range $63,480.00 - $80,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.

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Job details

Pay: Base Pay Range $63,480.00 - $80,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.
Experience: 1+ years of experience
Posting language: English
Posted: Nov 12, 2026

Original job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity If you are calm, cool and collected (no pun intended) no matter what and enjoy leading a successful team, then this is the right opportunity for you! You will coach and lead your team to help our customers, while working in a fun team environment. You'll go home feeling like you made a difference and watch your team grow, develop and succeed. As a Customer Solutions Supervisor, you'll spend your day assisting and guiding your team, speaking with customers over the phone, getting the facts about the reasons for delinquency, helping customers find solutions to bring their account current and negotiating payment solutions. Every day is an opportunity for you to help your team members better serve our customers and resolve their payment issues. With four (Jacksonville, Lewisville, Little Rock and WFH) Collections Centers in the U.S., the Customer Solutions team is responsible for collecting on past due auto accounts.

The Work Itself

Ability to tie Business metrics to development strategies to ensure Call Model Skill challenges are being identified and coached to, accordingly.
Grow and develop Customer Solutions agents through 1:1 sessions, call monitoring and coaching.
Provide guidance regarding the product agents produce (phone conversations with customers to collect total amount due, resolve other account related issues and skip trace to find customers/vehicles).
Successfully complete 90-day coaching certification program
Assign work to agents and assist agents as needed in resolving delinquent account issues.
Exceed objectives provided periodically by Customer Solutions leadership.
Train and develop analysts, collectors, Peer to peers and newer supervisors through 1:1 coaching, phone monitoring and audits.
Work evenings and weekends when required.

The Qualifications We’re Looking For

HS diploma or equivalent required.
Associate / Bachelor's degree in business related discipline preferred.
3 + years in customer service or financial services industry is needed.
Prior leadership experience is desired.
Education may be used as a proxy for experience.
Ability to multitask.
Familiar with company policies - procedures.
Attention to detail.
Ability to effectively coach and develop.
Professional phone etiquette.
Extensive skip tracing knowledge and skill.
Conflict resolution skills.
Negotiation skills Industry knowledge.
Time management skills.
Process improvement skills.
Proficiency in managing a department.
Product knowledge.
Oral - written communication.
Decision Making Ability.
Ability to develop employees, strong leadership skills and excellent overall team performance.

Minimum Qualifications

1+ years of experience
High school Diploma or GED equivalent

How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email hrpolicy@ally.com with details of your accommodation request.

Incentive Compensation:

This position is eligible to participate in a variable incentive plan.

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Jobs in the United States