Jobs in the United States

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Added 1 min ago
HR Manager
Graham Packaging Company
Bradford, PA
…innovation, as well as demonstrating collaboration, embracing learning, and taking action for continuous improvement and…
Added 2 mins ago
CC
General Manager (Bilingual)
Community Choice Financial Family of Brands
Stockbridge, GA
- $19.25 USD / hour
General Manager (Bilingual)TitlemaxStockbridge, GA
Added 2 mins ago
A
Head of US Commercial Sales Training & Development - AA
AbbVie
Irvine, CA
- $182,000 to $346,000 USD / year
…AA portfolio sales representatives, management development program and development of people leaders within the US commercial organization. To ensure alignment with the strategic objectives…
Added 3 mins ago
VB
Cross-Categorical Teacher
Virginia Beach City Public Schools
Virginia Beach, VA
- $57,801 to $90,347 USD / year
Under the direction of the school principal, the special education teacher plans and provides for appropriate learning experiences for students with disabilities in a variety of educational…
Added 3 mins ago
Cross-Categorical Teacher
Virginia Beach City Public Schools
Virginia Beach, VA
Under the direction of the school principal, the special education teacher plans and provides for appropriate learning experiences for students with disabilities in a variety of educational…
Added 3 mins ago
Workplace Services Specialist III (Onsite: San Jose, CA office)
Veeam Software
San Jose, CA
Must reside in the greater San Jose, CA area, full availability to work 5 days per week in-office (40 hours per week)
Added 4 mins ago
KD
Vehicle Purchasing Specialist - Land Rover Denver
Kuni DSL, LLC
Littleton, CO
- $23.1 to $32.93 USD / hour
Must have a valid driver’s license with clean driving record or minimal violations
Added 4 mins ago
Grants Manager - Ponce Center
Grady Memorial Hospital Corporation
United States
The Grants Manager is responsible for leading all aspects of grant development, writing, submission, and reporting for the Ponce Center. This role plays a critical part in advancing the…
Added 5 mins ago
Analyst, Policy Integration Forecasting
CECONY
NY
Driver's License Required
Added 5 mins ago
Research Program Manager - NC Collaboratory
University of North Carolina- Chapel Hill
NC
…defined scope, budget, schedule, and deliverables. The Research Program Manager will support the Social Sciences team to develop plans, manage communication while serving as a point of…
Added 6 mins ago
Practice Manager
AEG Vision
Cleburne, TX
Values collaboration, authenticity, and continuous learning.
Added 6 mins ago
OD Business Partner
DNOW L.P.
United States
…development initiatives. Reporting to the Organizational Development Manager, you will work collaboratively across departments to design, implement, and evaluate initiatives that shape our…
Added 6 mins ago
Restaurant Manager
Cracker Barrel Old Country Store, Inc.
Germantown, WI
Opportunities to fill your cup – Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At…
Added 6 mins ago
Restaurant Manager
Cracker Barrel Old Country Store, Inc.
Hammond, IN
Opportunities to fill your cup – Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At…
Added 6 mins ago
Restaurant Manager
CBOCS Properties, Inc.
Roseville, MI
Opportunities to fill your cup – Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At…
Added 6 mins ago
Restaurant Manager
Cracker Barrel Old Country Store, Inc.
Grove City, OH
Opportunities to fill your cup – Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At…
Added 7 mins ago
HR Program Coordinator
CMH Manufacturing Inc.
Maryville, TN
Manager in Training (MIT) Program Administration
Added 7 mins ago
KC
Kitchen Classroom Assistant- Head Start
Kitsap Community Resources
Bremerton, WA
- $17.5 USD / hour
…ensuring they have nutritious meals and snacks to fuel their learning and growth. It's a chance to be part of a meaningful mission, connect with a supportive community, and contribute to…
Added 7 mins ago
KC
Head Start Family Advocate
Kitsap Community Resources
Bremerton, WA
- $21.03 USD / hour
…children and families thrive. We are not childcare; we are early learning. Our team partners with families to build strong foundations for school readiness, healthy development, and…
Added 7 mins ago
KC
Early Head Start Teacher
Kitsap Community Resources
Bremerton, WA
- $19.35 to $23.37 USD / hour
This position facilitates learning for infants and toddlers in an Early Head Start classroom using an approved developmentally appropriate curriculum which promotes routines, social,…
Added 7 mins ago
PS
PRN Occupational Therapist Assistant - Acute Care
PT Solutions Physical Therapy
Riverview, FL
- $35 USD / hour
PRN Shift/Hour Requirements: 2 weekend day shifts per month, 1 major holiday, 1 minor holiday
Added 7 mins ago
PS
PRN Physical Therapist - Acute Care
PT Solutions Physical Therapy
Tampa, FL
- $50 USD / hour
PRN Shift/Hour Requirements: 2 weekend day shifts per month, 1 major holiday, 1 minor holiday
Added 7 mins ago
Team Manager
Panera, LLC
601549 Madison, WI
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
Added 7 mins ago
General Manager
Panera, LLC
601398 St Louis Park, MN
As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make…
Added 7 mins ago
Unit Manager (RN or LPN)
Aviata at Englewood
Englewood, FL
Must possess a current, unencumbered, active state license to practice as an RN or LPN · Must have a minimum (3) years nursing experience preferred in a setting serving the same age/type of resident population served by this facility

Supv - Customer Solutions

Jacksonville, FL, United States

Base Pay Range $63,480.00 - $80,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.

Apply on ally.wd1.myworkdayjobs.com About employer

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Job details

Pay: Base Pay Range $63,480.00 - $80,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.
Experience: 1+ years of experience
Posting language: English
Posted: Nov 12, 2026

Original job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity If you are calm, cool and collected (no pun intended) no matter what and enjoy leading a successful team, then this is the right opportunity for you! You will coach and lead your team to help our customers, while working in a fun team environment. You'll go home feeling like you made a difference and watch your team grow, develop and succeed. As a Customer Solutions Supervisor, you'll spend your day assisting and guiding your team, speaking with customers over the phone, getting the facts about the reasons for delinquency, helping customers find solutions to bring their account current and negotiating payment solutions. Every day is an opportunity for you to help your team members better serve our customers and resolve their payment issues. With four (Jacksonville, Lewisville, Little Rock and WFH) Collections Centers in the U.S., the Customer Solutions team is responsible for collecting on past due auto accounts.

The Work Itself

Ability to tie Business metrics to development strategies to ensure Call Model Skill challenges are being identified and coached to, accordingly.
Grow and develop Customer Solutions agents through 1:1 sessions, call monitoring and coaching.
Provide guidance regarding the product agents produce (phone conversations with customers to collect total amount due, resolve other account related issues and skip trace to find customers/vehicles).
Successfully complete 90-day coaching certification program
Assign work to agents and assist agents as needed in resolving delinquent account issues.
Exceed objectives provided periodically by Customer Solutions leadership.
Train and develop analysts, collectors, Peer to peers and newer supervisors through 1:1 coaching, phone monitoring and audits.
Work evenings and weekends when required.

The Qualifications We’re Looking For

HS diploma or equivalent required.
Associate / Bachelor's degree in business related discipline preferred.
3 + years in customer service or financial services industry is needed.
Prior leadership experience is desired.
Education may be used as a proxy for experience.
Ability to multitask.
Familiar with company policies - procedures.
Attention to detail.
Ability to effectively coach and develop.
Professional phone etiquette.
Extensive skip tracing knowledge and skill.
Conflict resolution skills.
Negotiation skills Industry knowledge.
Time management skills.
Process improvement skills.
Proficiency in managing a department.
Product knowledge.
Oral - written communication.
Decision Making Ability.
Ability to develop employees, strong leadership skills and excellent overall team performance.

Minimum Qualifications

1+ years of experience
High school Diploma or GED equivalent

How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email hrpolicy@ally.com with details of your accommodation request.

Incentive Compensation:

This position is eligible to participate in a variable incentive plan.

Apply on ally.wd1.myworkdayjobs.com About employer

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Jobs in the United States