Jobs in the United States

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CR
Medical Assistant - Full Time - Days
Crisp Regional Hospital
Cordele, GA
- Full-time
No certification required
Added 1 min ago
HR Manager
Graham Packaging Company
Bradford, PA
…safety, and benefits in the plant. They are responsible for the development and administration of HR policies and procedures. Maintains and updates employee records, various reports, and…
Added 1 min ago
General Manager
Tharaldson Hospitality
San Antonio, TX
The General Manager is responsible for the overall leadership and successful operation of the hotel. This role oversees daily operations, financial performance, guest satisfaction,…
Added 2 mins ago
RC
Registered Nurse Manager
Riverside Community Care
Upton, MA
- $102,999.93 USD / year
Seeking a Registered Nurse Manager for the Riverside Community Care Behavioral Health Services Division!
Added 2 mins ago
AP
Associate Regulatory Affairs Director
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
- $135,182.4 to $202,773.6 USD / year
…positive impact on changing patients’ lives. GMD (Global Medicines Development) drives late-stage development of our innovative pipeline, transforming exciting science into valued new…
Added 2 mins ago
Assistant Store Manager
TJX Companies
Palm Coast, FL
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 2 mins ago
Marketing Lifecycle Manager - On-Site | Frederick, MD
ThompsonGas LLC
Frederick, MD
The Marketing Lifecycle Manager is responsible for driving measurable business outcomes through digital email marketing and lifecycle automation. This role owns the strategy, execution, and…
Added 2 mins ago
CC
General Manager (Bilingual)
Community Choice Financial Family of Brands
Stockbridge, GA
- $19.25 USD / hour
General Manager (Bilingual)TitlemaxStockbridge, GA
Added 2 mins ago
A
Head of US Commercial Sales Training & Development - AA
AbbVie
Irvine, CA
- $182,000 to $346,000 USD / year
The leader of Allergan Aesthetics Sales Training and Management Development is responsible for effectively onboarding and developing the AA sales organization, onboarding and in-role…
Added 2 mins ago
VB
Cross-Categorical Teacher
Virginia Beach City Public Schools
Virginia Beach, VA
- $57,801 to $90,347 USD / year
…person in this position is responsible for creating a flexible program and learning environment that provides specialized instruction for students with disabilities, such that the students…
Added 2 mins ago
Cross-Categorical Teacher
Virginia Beach City Public Schools
Virginia Beach, VA
…person in this position is responsible for creating a flexible program and learning environment that provides specialized instruction for students with disabilities, such that the students…
Added 3 mins ago
Production Support Operations Team Lead
Fiserv
Marietta, GA
With Manager guidance, assist in planning, scheduling, and assigning daily work for team members
Added 3 mins ago
Marketing Lifecycle Manager - On-Site | Frederick, MD
ThompsonGas LLC
Frederick, MD
The Marketing Lifecycle Manager is responsible for driving measurable business outcomes through digital email marketing and lifecycle automation. This role owns the strategy, execution, and…
Added 3 mins ago
Community Concierge
Core Spaces
Bloomington, IN
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors.…
Added 3 mins ago
PF
Customer Service Representative
Planet Fitness - PF Baseline Fitness
Denver, CO
- $15.2 USD / hour
· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Added 3 mins ago
C
Client Institutional Credit Management/Credit Underwriting, Full-Time Analyst, New York, NY - USA 2027
Citi
NY · New York
- Full-time
We're committed to teaching you the ropes. Our Full-Time Program is two and a half years long. You'll start the Program with three weeks of training, which will introduce you to both Citi…
Added 4 mins ago
Asst. Front Office Manager
Schulte Companies
Wilmington, NC
Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant Front Office Manager to join our team at Hotel Ballast! SHG is an organization whose success is rooted in its…
Added 4 mins ago
Case Manager - Intrepid Staffing - Austin - Marshalling Yard
ENDEAVORS
Austin, TX
CERTIFICATIONS: Must have National Incident Management System (NIMS) Core Curriculum Courses · VEHICLE: Must have daily use of a vehicle without prior notice
Added 4 mins ago
Senior Regional Sales Director, Pelvic Health - West Coast
MDU Medtronic USA Inc
Remote, United States
…senior leader with a reputation for high accountability, talent development, and business execution. They will bring prior, demonstrated experience in leading people leaders, navigating…
Added 4 mins ago
Embedded Software Engineering Manager
COV Covidien LP
Lafayette, CO
Experience partnering with Product Owners, Scrum Masters, software and hardware teams, and program leadership across complex product-development programs.
Added 4 mins ago
Associate Clinical Specialist, Pain Interventions - Cincinnati, OH
MDU Medtronic USA Inc
Remote, United States
…and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and…
Added 4 mins ago
Senior Reliability Engineer
AVE Medtronic Vascular Inc
Mounds View, MN
This position will be based at our Mounds View, MN facility which requires a minimum of 4 days per week on-site for in-person collaboration
Added 4 mins ago
Associate Clinical Specialist, Pain Interventions- Binghamton NY
MDU Medtronic USA Inc
Remote, United States
Must Have: Minim
Added 4 mins ago
Grants Manager - Ponce Center
Grady Memorial Hospital Corporation
United States
The Grants Manager is responsible for leading all aspects of grant development, writing, submission, and reporting for the Ponce Center. This role plays a critical part in advancing the…
Added 5 mins ago
C
Chick-fil-A Business Ownership Leadership Program
Chick-fil-A
Murfreesboro, TN
- $22 to $25 USD / hour
Chick-fil-A Murfreesboro | Business Ownership Leadership Program

Supv - Customer Solutions

Jacksonville, FL, United States

Base Pay Range $63,480.00 - $80,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.

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Job details

Pay: Base Pay Range $63,480.00 - $80,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.
Experience: 1+ years of experience
Posting language: English
Posted: Nov 12, 2026

Original job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity If you are calm, cool and collected (no pun intended) no matter what and enjoy leading a successful team, then this is the right opportunity for you! You will coach and lead your team to help our customers, while working in a fun team environment. You'll go home feeling like you made a difference and watch your team grow, develop and succeed. As a Customer Solutions Supervisor, you'll spend your day assisting and guiding your team, speaking with customers over the phone, getting the facts about the reasons for delinquency, helping customers find solutions to bring their account current and negotiating payment solutions. Every day is an opportunity for you to help your team members better serve our customers and resolve their payment issues. With four (Jacksonville, Lewisville, Little Rock and WFH) Collections Centers in the U.S., the Customer Solutions team is responsible for collecting on past due auto accounts.

The Work Itself

Ability to tie Business metrics to development strategies to ensure Call Model Skill challenges are being identified and coached to, accordingly.
Grow and develop Customer Solutions agents through 1:1 sessions, call monitoring and coaching.
Provide guidance regarding the product agents produce (phone conversations with customers to collect total amount due, resolve other account related issues and skip trace to find customers/vehicles).
Successfully complete 90-day coaching certification program
Assign work to agents and assist agents as needed in resolving delinquent account issues.
Exceed objectives provided periodically by Customer Solutions leadership.
Train and develop analysts, collectors, Peer to peers and newer supervisors through 1:1 coaching, phone monitoring and audits.
Work evenings and weekends when required.

The Qualifications We’re Looking For

HS diploma or equivalent required.
Associate / Bachelor's degree in business related discipline preferred.
3 + years in customer service or financial services industry is needed.
Prior leadership experience is desired.
Education may be used as a proxy for experience.
Ability to multitask.
Familiar with company policies - procedures.
Attention to detail.
Ability to effectively coach and develop.
Professional phone etiquette.
Extensive skip tracing knowledge and skill.
Conflict resolution skills.
Negotiation skills Industry knowledge.
Time management skills.
Process improvement skills.
Proficiency in managing a department.
Product knowledge.
Oral - written communication.
Decision Making Ability.
Ability to develop employees, strong leadership skills and excellent overall team performance.

Minimum Qualifications

1+ years of experience
High school Diploma or GED equivalent

How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email hrpolicy@ally.com with details of your accommodation request.

Incentive Compensation:

This position is eligible to participate in a variable incentive plan.

Apply on ally.wd1.myworkdayjobs.com About employer

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Jobs in the United States