Sr. Site Reliability Engineer

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity As a Site Reliability Engineer (SRE) within Ally's Production Engineering/Operations organization, you will be responsible for maintaining the health of our applications in production. This includes designing technology approaches that modernize our application stack and enabling our Agile teams to deliver with quality and speed. The ideal candidate is passionate about technology, especially the benefits and opportunities that cloud infrastructure brings to an enterprise. In this role, you will provide in-depth technical expertise on decisions related to running complex software systems at scale. You will partner with our Enterprise Architecture and Infrastructure teams to enable flexible application patterns driven by business use cases. Most importantly, you will be an integral part of Ally's technology strategy, partnering closely with our Application Product teams to translate business requirements into scalable, flexible, and secure cloud solutions.

The Work Itself

The Work Itself:

• Provide technical guidance across development, delivery, production support, and application modernization.
• Partner with product and engineering teams to influence architecture, cloud migration, Agile practices, and technology roadmaps.
• Build automation to streamline provisioning, deployment, recovery, remediation, and operational support.
• Establish and manage SLIs/SLOs, observability, monitoring, and service health to improve application reliability.
• Strengthen resiliency, fault tolerance, disaster recovery, and release readiness, including resiliency and chaos testing.
• Support incident response and post-mortems, translating findings into engineering improvements that reduce recurring issues and recovery time.
• Conduct capacity planning and resource optimization to support performance and growth.
• Communicate technical recommendations to senior leadership and cross-functional stakeholders.

The Qualifications We’re Looking For

• 3+ years of software development experience
• Experience with monitoring, alerting, performance analysis, and reliability, including SLI/SLO/SLA development.
• Strong knowledge of Linux, networking, distributed systems, microservices, and cybersecurity best practices.
• Hands-on development experience with Java/J2EE, JavaScript, Spring/Spring Boot, React, REST APIs, Python, Shell scripting, PL/SQL, Oracle, and Windows/Linux.
• AWS/cloud experience or certification, including services such as Fargate, Lambda, Aurora, DynamoDB, ALB/NLB, and Auto Scaling.
• DevOps and automation experience with Terraform, Jenkins, GitLab, CI/CD pipelines, and Ansible.
• Experience with observability tools such as Dynatrace, CloudWatch, Prometheus, and Grafana.
• Experience working across Agile, Scrum, Kanban, and Waterfall environments.

Minimum Qualifications

• 3+ years of relevant experience
• Bachelor’s degree in Computer Science, Math, Engineering, or related field of study or equivalent

How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email hrpolicy@ally.com with details of your accommodation request.

Base Pay Range $85,000.00 - $150,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation:

This position is eligible to participate in our annual incentive plan.