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Senior Backend Software Engineer
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…advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us…
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Vehicle Calibration Engineer - Software Integration (Driver Assistance Systems)
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- $70,500 to $105,800 USD / year
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Added 3 mins ago
Research and Development Engineer
The Aerospace Corporation
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…intelligence agency. AR&E is looking for a Research and Development Engineer (Sr. Project Engineer – Multi – Disciplinary Engineering) to leverage expertise across the corporation to…
Added 12 mins ago
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Imaging Service Engineer I - Minnesota
Fujifilm
Des Moines, IA
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
Added 12 mins ago
Field Installation Engineer
Red River
Des Moines, IA
The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure…
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Software Test Engineer
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Communicate testing status, findings, and issues to project stakeholders and support customer testing activities as needed.
Added 14 mins ago
Senior Construction Project Manager
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…improvement projects. We are committed to providing outstanding customer service and safely completing projects on time and within budget. We manage projects of all sizes including new…
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TSSCI Network Automation Engineer
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Sully, VA
- From $74 USD / hour
A client in the Chantilly, VA area is seeking a Network Automation Engineer professional in support of a federal project.
Added 17 mins ago
Cloud Developer III
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Ft. Collins, CO
…approaches to deliver end-to-end technical solutions to solve customer…
Added 18 mins ago
Solutions Engineer
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Design customer‑specific system solutions within interdisciplinary project teams taking ownership of concepts and project responsibilities.
Added 19 mins ago
Mechanical Drafter
Actalent
Kansas City, MO
Job Title: Mechanical Design Engineer / Sales DrafterJob DescriptionThe Mechanical Design Engineer / Sales Drafter provides dedicated drafting and design support to internal sales teams,…
Added 19 mins ago
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Manufacturing Engineer
Actalent
Orangeburg, NY
- $82,000 to $112,000 USD / year
…through Friday from 9:00 a.m. to 5:30 p.m. The Manufacturing Engineer spends approximately 70% of the time in an office setting focused on analysis, design, documentation, and project…
Added 19 mins ago
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Functional ECU Applications Engineer
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- $45 to $55 USD / hour
…a passionate and highly motivated Electronics Applications Engineer to join our team in shaping the future of mobility through the development of next-generation vehicle electronics…
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Quality Engineer
Actalent
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- $38 to $41 USD / hour
Job Title: Quality Systems Engineer / Quality EngineerJob DescriptionThe Quality Systems Engineer / Quality Engineer maintains and continuously improves the automotive Quality Management…
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Project Engineer
Actalent
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- $39 to $63 USD / hour
We are seeking a Project Engineer with a strong experience in investment casting, metal casting, or foundry manufacturing environments. This role is responsible for managing projects from…
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Electrical Engineer
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- $40 to $65 USD / hour
Electrical Engineer Power Distribution Equipment
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Production Support Engineer
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Remote, United States
- $115,000 to $165,000 USD / year
Strong customer-service, prioritization, and escalation skills.
Added 24 mins ago
Product Development Engineer
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Support lead development engineer on customer visits, trials and project reviews
Added 24 mins ago
Fire Alarm System Engineer
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Added 25 mins ago
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Cybersecurity Architect
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Added 29 mins ago
System Engineer - Senior
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Added 32 mins ago
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Support continuous improvement across the supply chain to enhance customer service, reduce inventory, and improve productivity.
Added 32 mins ago
Senior Network Engineer / FISMA Compliance Support - PCLOB
NEMEAN SOLUTIONS LLC
DC
Support Hours: Applicant shall be available during core work hours as established the Government customer.

Allied Universal

Service Coordinator

Carrollton, TX, United States

$25 to $33 USD / hour

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Job details

Pay: $25 to $33 USD / hour
Posting language: English
Posted: Oct 10, 2026

Original job description

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal - build a meaningful career while protecting what matters most through innovative security technology.

Allied Universal® Technology Services is seeking a Service Coordinator that serves as the primary point of contact for customers, handling inquiries, requests, and concerns with professionalism and efficiency. This role is dedicated to a single customer and is responsible for capturing service request data, dispatching partner resources, tracking status and delivery, and reporting results and statistics from completed service orders, ensuring timely resolution and clear communication throughout the process. The Coordinator also escalates critical issues to leadership as needed, in alignment with company protocols. All responsibilities are carried out in accordance with Allied Universal Technology Service's policies, procedures, and core values.

Pay: $ 25.00 - $33.00 an hour

RESPONSIBILITIES:

Routing of requests, concerns, questions, and inquiries to appropriate parties (including Management and Technical Staff) either through an electronic service toolset, telephone, email, instant messaging, and other communications mediums
Coordinate and liaise with all departments related to assigned service activities and necessary escalation
Effectively communicate deficiencies, concerns, or inquiries immediately to management regarding any inquiry from a customer or internally interested party
Maintain SLA requirements for contracted customer issues & service requests by prompt notifications and documentation of reported issues and questions
Responsible for maintaining effective internal communications and to ensure contractual obligations are fulfilled while quickly resolving issues, thereby minimizing customer concerns and enhancing customer relations
Track regionally logged cases and work-order task and report anomalies to appropriate management staff
Assist subcontractor parterns and program manager in scheduling of technical staff
Produce on-demand and recurring reports for Service Management staff
Update Work Order Tasks as assigned
Follow up and communicate with external customers as required

QUALIFICATIONS (MUST HAVES):

High School Diploma or equivalent
A minimum of two (2) years of experience in Operations Coordination, Central Station Operations or a related field
Possession of valid state issued driver’s license required
Computer Proficiency: MS Office Suite (Excel, Project, and Teams), PDF documents
Builds and maintains strong working relationships with internal and external clients
Effectively manages multiple priorities while meeting tight deadlines with attention to detail and organization
Demonstrates excellent verbal, written, and follow-up communication skills
Proactive, self-motivated leader with strong analytical and decision-making capabilities
Must be familiar with and able to analyze and manipulate electronic (software based) management tools including metrics, dashboards for measuring KPI’s and or CPI’s
Must be able to participate in on-call activities based on assignment by the Service Desk Manager. This includes recurring scheduled on-call requirements

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Computer Proficiency: SAP, ServiceNow, MS Office Tools
Associate’s or bachelor’s degree in a related field
Dispatching and invoicing experience
Basic understanding or background in low voltage electronics, CCTV, access control or alarm monitoring systems

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Pay Range: $25/hr-$30/hr

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1694419

Location: United States-Texas-Carrollton

Job Category: Administrative

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Skills

Documentation
Scheduling
Microsoft Office
Microsoft Excel
Microsoft Teams
Attention to detail
Communication skills
Decision making
SAP
ServiceNow
Dispatching

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