Security Officer Dispatch Center

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Center in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatcher in a healthcare location, you will coordinate communications, monitor alarm and access control activity, and support timely responses to security-related incidents. You will maintain clear records, assist with badge-related requests, and deliver exceptional customer service to patients, visitors, and staff. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMThur11:00 PM - 07:00 AMFri06:00 PM - 02:00 AMSat06:00 PM - 02:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and healthcare personnel by carrying out site-specific procedures, dispatch protocols, and emergency response activities when appropriate.
• Receive, prioritize, document, and dispatch calls for service, alarms, incidents, and requests for assistance to appropriate personnel.
• Monitor communication systems, maintain accurate dispatch logs and incident records, and relay information in a clear and timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established escalation and notification procedures.
• Conduct regular and random patrols around the healthcare location and perimeter when assigned. Working environments and conditions may vary by location.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2026-1734851