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IT Operations Manager
The Community Group
Lawrence, MA
- $105,000 to $125,000 USD / year
The IT Operations Manager leads The Community Group's internal technology support team, so that staff across the agency's programs and sites have technology they can rely on. This role…
Added 5 mins ago
Program Manager Senior
United Services Automobile Asn
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Added 6 mins ago
Director of Security, Risk, & Compliance
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Added 12 mins ago
Certified Medical Assistant
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0000 Facility - Director Facility Operations
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…include two or more of the following areas/departments: safety, security, maintenance, facilities, materials management, and…
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General Manager – Full-Service Hotel | Hotel Indigo Baton Rouge Downtown (IHG)
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Added 25 mins ago
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Remote, United States
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Added 32 mins ago
Principal Network Developer
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Added 37 mins ago
Manager, Regulatory Advisory & Practices
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New York, NY · NY
Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business…
Added 41 mins ago
Restaurant Manager
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Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Added 41 mins ago
Restaurant Manager
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Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Added 41 mins ago
Restaurant Manager
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Added 48 mins ago
System Administrator (Cyber Security)
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…other documentation for multiple instrumentation sections. Operations will include patching and updating of standalone computers, maintain a secure computing environment according to YPG…
Added 48 mins ago
BH
IT Intern
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Remote, United States
- $17.5 USD / hour
…to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your…
Added 48 mins ago
Conditioning Chambers Technician I (Night Shift) **INTERNAL APPLICANTS ONLY**
TRAX Internation
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…Officer and test. Also assists with operational checks of chamber operations to ensure environmental conditions meet the test requirement and maintaining accurate accountability of…
Added 48 mins ago
Senior Financial Planning & Analysis Manager
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We’re seeking a highly skilled and motivated Senior Financial Planning & Analysis (FP&A) Manager to serve as the finance partner to our Engineering and Product organizations. This critical…
Added 48 mins ago
Operational Technology (OT) Administrator - Southwest Region
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…member of our team, you will support the Operational Technology Manager & the Regional Maintenance Team as we work with our facilities to provide world-class OT/IT services that enable the…
Added 48 mins ago
AU
Manager, Security Operations Center
Allied Universal
Goodyear, AZ
- $88,500 USD / year
Allied Universal® is hiring a Manager, Security Operations Center and Badging. The Manager, Security Operations Center and Badging oversees the Security Operations Center (SOC) and access…
Added 48 mins ago
Telepharmacy Technician- (Onsite - 17304 - Peoria, AZ) - FT
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As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location. Telepharmacy…
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Technical Project Manager
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UNAVAILABLE
The Technical Project Manager executes strategic technology projects that support AARP Foundation's efforts to create pathways to economic security for older adults. This role manages…
Added 49 mins ago
Manager Project Management 3 - Division Chief of Staff
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The Launch and Exploration Division is seeing a Manager Project Management 3 , located onsite in Chandler, AZ . This position reports directly to the division Vice President and General…
Added 49 mins ago
Senior RN Clinical Stroke Program Manager
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Facility Manager/Planner
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The 2nd Shift Facility Manager will be responsible for overseeing the support tasks and equipment necessary for all operations, maintenance and repair of environmental support systems,…
Added 49 mins ago
Sr. Principal Manufacturing Systems Integration Project Manager
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The ability to obtain and maintain a U.S. government issued security clearance is required.
Added 49 mins ago
AU
Receptionist - Branch Office
Allied Universal
Phoenix, AZ
- $18.94 USD / hour
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and…

Allied Universal

Operations Manager - Security Services

Palm Desert, CA, United States

$70,304 USD / year

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Job details

Pay: $70,304 USD / year
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring an Operations Manager. The Operations Manager is a central leader in ensuring successful delivery of security services across assigned client sites. This role oversees frontline hiring, staffing, scheduling, training, and operational compliance while serving as a critical support and escalation point for employees and clients. The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships Why Join Allied Universal?

Salary Details; $70,304.00 / yr.

Desert Cities

RESPONSIBILITIES:

Selection and Placement

Manage the selection and placement process for new security professionals, including first-line supervisors; design and implement career development and performance improvement plans; evaluate low-performing employees for replacement, upgrade or transfer
Make initial job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements; maintain and publish weekly Open Post List and actively manage job openings within division/branch

Schedule and Workforce Management

Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times; ensure schedules are properly maintained in WinTeam and are updated regularly
Ensure all positions are staffed according to contract requirements and effectively manage branch overtime through proper scheduling and staffing; maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions as needed
Maintain regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Review “No Hours Report” with branch Human Resource staff on a weekly basis, and disposition employees who are on “active” status with no hours, in accordance with company policies, ensuring no employees remain on “no hours” status beyond 3 weeks

Payroll Management

Receive weekly timesheets and update WinTeam schedules as necessary (verify such for self-scheduling accounts); run weekly payroll according to company procedures. Ensure records are properly maintained and updated to reduce payroll errors; resolve payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company
Follow all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy
Process requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay; act as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters

Employee Relations

Conduct disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution
Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards
Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner
Ensure a smooth running operation by enforcing post specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing post-specific training

QUALIFICATIONS (MUST HAVE):

High School diploma or equivalent
Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
Work experience in successfully building and developing teams
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
Basic understanding of financial principles, including budgeting and financial reporting; ability to interpret simple financial data and use it to support decision-making

PREFERRED QUALIFICATIONS (NICE TO HAVE):

College degree in criminal justice, business administration, or a related field
Experience managing a dispersed workforce in a multi-location operation
Law enforcement, military and/or contract or proprietary security services, or facility management experience
American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
Previous payroll, billing and scheduling experience
Aptitude with security systems; CCTV, Access Control, and badge administration
Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2026-1740250

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More about this job

Skills

Scheduling
Regulatory compliance
Payroll
Act as a company ambassador
Employee relations
Counselling
Documentation
Communication skills
Staff training
Leadership
Teamwork
Problem solving
Microsoft Office
Business intelligence
Reporting
Presentation skills
Budget management
Financial reporting
Decision making
Law enforcement
Building systems monitoring technology
Paramedic

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