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Added 1 min ago
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- $75,000 to $110,000 USD / year
QUALIFICATIONS (MUST HAVE):
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Allied Universal

KPI and Development Manager

Los Angeles, CA, United States

$75,000 to $110,000 USD / year

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Job details

Pay: $75,000 to $110,000 USD / year
Posting language: English
Posted: Oct 3, 2026

Original job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a KPI and Development Manager to support a large global entertainment client. The KPI Manager is responsible for designing, implementing, and maintaining key performance indicator (KPI) frameworks that drive strategic decision-making and operational effectiveness. The KPI Manager works cross-functionally to align business objectives with measurable outcomes, ensuring transparency, accountability, and continuous improvement across the organization.

The KPI Manager is a hybrid office/remote role. Office location may be in Los Angeles or Los Gatos, California; Seattle, Washington; or Chelsea, New York .

RESPONSIBILITIES:

Develop, track, and report KPIs across departments to support strategic goals and operational performance
Collaborate with leadership to identify performance metrics relevant to each business unit
Analyze trends, variances, and patterns in performance data to support data-driven decisions
Design and implement dashboards and reporting tools using the Google Workspace
Lead regular performance review meetings with department heads to assess progress against targets
Provide actionable insights and recommend corrective actions when KPIs are off-target
Ensure consistency and data integrity in all KPI reporting and definitions across the company
Support budgeting, forecasting, and strategic planning processes with relevant performance data
Manage monthly invoices based on client requirements, ensuring billing accuracy, PO updates, and timely submission to the client
Train staff on KPI methodology and ensure alignment in understanding and usage of metrics
Stay current with best practices in performance measurement and operational analytics
Maintain the client facing portal. Collect relevant information, compile findings, and prepare and distribute a weekly activity report.
Conduct monthly onboarding and offboarding audits to ensure compliance with background check requirements, accuracy of employee documentation, and timely completion of offboarding activities, including system access removal and record maintenance
Review and analyze existing security policies and procedures and develop operational guidelines for new security systems and response protocols

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent
Ability to meet and maintain any applicable state licensing or certification requirements
Minimum of two (2) years of project management experience
Minimum of two (2) years of experience conducting compliance auditing, to include executing complex audit plans
Exceptional oral and written interpersonal communication skills
Extensive knowledge and implementation experience with advanced risk-based audit methodologies, policies, and procedures, aimed at consistently improving audit quality
Skilled in producing fact-based audit findings and crafting actionable recommendations that address risks and gain buy-in from various levels of management
Ability to provide insightful analysis of audit results to senior committees and leaders, facilitating root cause analysis and driving sustainable control improvements
Strong technical proficiency and expertise in Microsoft Excel with ability to quickly adapt to financial reporting systems
Strong commitment to maintaining the independence and ethical standards of the audit team while fostering productive collaboration with management at all levels
Have an expert skillset with Google Workspace
Ability to create documents, edit documents, and review large volumes of documents for errors with little guidance
Able to plan, manage, and follow through on projects and audits, meeting strict deadlines
Have knowledge of and be able to learn new software platforms such as SharePoint

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Experience in executing group audits with international component auditors
College degree in Business, Project Management, or other administrative management field

COMPENSATION & BENEFITS:

Pay Rate: $75,000 to $110,000 per year
Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1695786

Location: United States-California-Los Angeles

Job Category: Enterprise Accounts, Sales and Marketing

Apply on usnlx.com About employer

More about this job

Skills

Project management
Regulatory compliance
Auditing
Communication skills
Root cause analysis
Microsoft Excel
Financial reporting
Collaboration
Google Workspace
Microsoft SharePoint

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Jobs in the United States