Critical Facility Security Communications

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Pay Rate: $26.00 / Hour

Position: Communications and Safety Dispatch

Active or former Military or Law enforcement will receive first consideration

• Monitor all security, communications, and fire/life safety systems within the designated region via the monitoring systems provided.
• Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
• Serve as the liaison between all departments and the security department
• Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
• Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
• Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
• Control and monitor the two-way communication systems

BASIC QUALIFICATIONS:

• Must possess a high school diploma or equivalent
• Must possess one or more of the following:
• Service in Military, Law enforcement or any support role in a combat zone
• Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
• Bachelor’s degree in protective services, business, or related field
• Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service
• 2 years of work experience in public sector dispatch or emergency operations center
• 2 years of verifiable data center security experience
• 3 years of verifiable private/corporate security experience

Knowledge and Skills Required:

• Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
• Ability to work in a team environment; teamwork
• Ability to multi-task, discern patterns in detail

PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT:

• While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via regular telephone equipment), and must be able to read computer screens, correspondence and reports in English.
• The employee must constantly walk, stand, reach with both hands and arms, and must be able to drive a vehicle. The employee may occasionally maneuver up to 40 pounds. May be required to climb stairs on an intermittent basis at client sites.
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination.
• Work in various environments including adverse outdoor conditions such as cold, rain or heat.
• Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.
• Remain flexible to ever changing environments; adapt well to different situations.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2026-1739836