Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Doctor's Technician
Stanton Optical
Sugar Land, TX
Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
Added 2 mins ago
FF
Guest Service Representative (Part Time)
Festival Foods
Eau Claire, WI
- Part-time
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 5 mins ago
CA
Regulatory & Payer Operations Support Specialist (Texarkana, TX)
Coloplast A/S
Texarkana
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Regulatory & Payer Operations Support Specialist (Tigard, OR)
Coloplast A/S
Tigard, OR
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Regulatory & Payer Operations Support Specialist (Brevard, NC)
Coloplast A/S
Brevard, NC
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Associate Production Operator
Coloplast A/S
Minneapolis, MN
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Regulatory & Payer Operations Support Specialist (Minneapolis, MN)
Coloplast A/S
Minneapolis, MN
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Regulatory & Payer Operations Support Specialist (Centennial, CO)
Coloplast A/S
Centennial, CO
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Associate Production Operator
Coloplast A/S
Minneapolis, MN
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Associate Production Operator
Coloplast A/S
Minneapolis, MN
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 5 mins ago
CA
Regulatory & Payer Operations Support Specialist (Coral Springs, FL)
Coloplast A/S
Coral Springs, FL
- $24.07 USD / hour
Works cross-functionally to support issue resolution related to eligibility, authorizations, documentation, reimbursement, and claims.
Added 7 mins ago
Front Desk Associate
Planet Fitness
Greeneville, TN
Solid work ethic with strong decision-making, problem resolution skills
Added 7 mins ago
PF
Front Desk Associate
Planet Fitness
Camillus, NY
- $16 to $16.5 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 7 mins ago
PF
Front Desk Associate
Planet Fitness
Trumbull, CT
- $16.94 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 7 mins ago
PF
Front Desk Associate
Planet Fitness
Branford, CT
- $16.94 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 7 mins ago
PF
Front Desk
Planet Fitness
Orange, CT
- $16.94 to $17.44 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 8 mins ago
CH
Clinical Registered Nurse II - Specialty A (LGH PACU, PT, Variable Hours)
Centra Health
Lynchburg, VA
- $34.89 to $54.08 USD / hour
Documents patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolution.
Added 10 mins ago
Patient Financial Services Supervisor
Signature Performance, Inc
Remote, United States
We are counting on you to manage multiple projects using your problem-solving skills.
Added 10 mins ago
Service Delivery Technician I
CyrusOne Management Services LLC
Sterling, VA
Identify and report damaged, missing, incorrect, or discrepant shipments for resolution and recordkeeping.
Added 11 mins ago
SERVICE DESK ANALYST
Archbold Medical Center
THOMASVILLE, GA
Education Requirements: Associate’s Degree or higher preferred in Computer Science, Information
Added 11 mins ago
Business Analyst I
Palmetto GBA
Columbia, SC
Documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis,…
Added 11 mins ago
Business Analyst I
Palmetto GBA
Columbia, SC
Documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis,…
Added 12 mins ago
API Manufacturing Associate I
Clayton
Experience demonstrating a systematic approach to problem solving & troubleshooting based on data & facts. Actively participated in & driven event response activities. Documented problems &…
Added 13 mins ago
Travel Administrator
Family Health International
Remote, United States
…Troubleshoots user and process issues, coordinates escalation and resolution, and contributes to departmental workflows, databases, system testing, projects, program implementation, and…
Added 13 mins ago
Travel Administrator
Family Health International
Washington, DC
…Troubleshoots user and process issues, coordinates escalation and resolution, and contributes to departmental workflows, databases, system testing, projects, program implementation, and…

Allied Solutions, LLC

Client Experience Coordinator

Carmel, IN, United States

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Posting language: English
Posted: Nov 4, 2026

Original job description

The Client Experience Coordinator will operate with a high sense of urgency and will deliver the results in client management. This individual will make an immediate contribution by drawing upon previous client servicing experience. Working closely with other internal business units, the Client Experience Coordinator will be responsible for ensuring the client’s needs and expectations are being met by the organization. About 80-90% of this job entails data entry, with the remaining 10–20% being problem solving and critical thinking, which may include process improvements.

Job Duties and Responsibilities:

Client Servicing (70%)

Serve as the primary point of contact for clients; maintain consistent contact to maximize client service and satisfaction to improve overall client experience; handling incoming calls at a professional level.
Manage and escalate any client impacts to field and internal loan servicing teams
Coach clients in best practices and product specific nuances; instruct clients on how to utilize company sites to provide additional support.
Effectively and professionally present information to clients and internal staff; occasionally participate in service calls to review new or ongoing service expectations
Maintain client specific business rules; ensure internal business units are informed of changes
Ownership of communication to prevent escalations; high level of soft skills.

Data Analysis and Operation Processing (15%)

Analyze loan level indicators for overall awareness and issue prevention; provide strategic guidance to optimize product performance and improve overall client experience
Process and resolve client and field requests according to compliance, report and insurance processing, loan status updates, and verification events
Obtain and interpret data to create and present the client story with a basic knowledge of billings processes, cycle reports and lender file processing.
Review and analyze reporting for client portfolio; work directly with management to implement process changes
Maintain quality standards at a high level to reduce premium loss along with processing quick issue requests that coincide with state requirements.
Ability to navigate and decipher information provided in Process Definition, Lender Maintenance, and Reports on Demand.
Mentor fellow co-workers upon management request.
Assist with assigned projects as needed.
Ability to multi-task while navigating within the environments of multiple systems

Issue Resolution (15%)

Ensure resolution of significant issues through coordination and collaboration with cross-functional teams
Provide corrective action to resolve loan or set up discrepancies; prepare and distribute communication to client and stakeholders
Ability to research issues quickly and thoroughly to develop clear messaging based on data and facts; ability to present information effectively to client and internal teams
Mature critical thinking and analysis capabilities; able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgement, experience, and common sense
Capture the voice of the client; qualitative and quantitative
Collaborate with internal business units to alleviate the recurrence of identified issues within the scope of the position.

Qualifications (Education, Experience, Certifications & KSA):

1-2 years of relevant experience preferred.
High School Diploma or GED required:
Associate's Degree, or Vocational or Technical School Degree preferred
Strong communication skills; both verbal and written, necessary to develop and foster positive relationships with multiple clients and internal teams
Be resourceful, assertive, detail-oriented, and highly self-motivated to resolve critical client servicing needs
Ability to work independently and take ownership of client relationships, perform successfully under minimal supervision
Effective organizational abilities are required, including the ability to prioritize tasks based on importance
Be adaptable to change and can work both independently and as part of a team
Be proactive and find problems before they occur; be resourceful and have the drive to find the root cause

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To view our privacy statement click here

To view our terms and conditions click here

Apply About employer

Report this job