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Added 2 mins ago
PC
Restaurant Manager
PF Changs
Kansas City, MO
- $60,000 to $75,000 USD / year
The Restaurant Manager is a hands-on leader who brings our heart-filled, Guest-led Pan-Asian dining experience to life. You’ll lead hospitality (front of house) and culinary (back of house)…
Added 3 mins ago
RU
Manufacturing Technician III - Sterile Filling
Resilience US, LLC
West Chester, OH
- $24 to $38 USD / hour
The Manufacturing Technician III reports to a Supervisor/Manager on the Manufacturing floor, supporting Filling (Sterile) operations. This position requires working in…
Added 3 mins ago
RU
Manufacturing Technician II - Sterile Filling
Resilience US, LLC
West Chester, OH
- $21.5 to $32 USD / hour
The Manufacturing Technician II reports to a Supervisor/Manager on the Manufacturing floor, supporting Filling operations. This position requires working in various…
Added 4 mins ago
SO
Accounting Technician 2 (PCN 089028)
State of Alaska
Juneau, AK
- $28.83 USD / hour
Be part of the backbone of our financial operations:
Added 5 mins ago
T
Engagement Manager I (Scrum Master)
TEKsystems
Atlanta, GA
- $80,000 to $120,000 USD / year
…growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our…
Added 6 mins ago
Pharmacy Tehnician
CVS Health
Clinton, MA
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 6 mins ago
Technical Project Manager
Applied Materials
Gloucester, MA
The Technical Project Manager drives high-velocity execution of critical, business-impacting initiatives for the Varian division of Applied Materials. This role manages a portfolio of cost…
Added 6 mins ago
Senior Manager, Global Marketing Technology & Operations
Evident Scientific
Needham, MA
The Senior Manager, Global Marketing Technology & Operations is responsible for improving the platforms, processes, and operating capabilities that enable Evident’s global marketing…
Added 6 mins ago
WB
WB Games Product Management Co-op: Needham, MA - January-May 2027
Warner Bros. Discovery
Needham, MA
- $29 to $34 USD / hour
This co-op will be located in the Needham, MA area. The selected co-op will be expected to join us in the office on a regular cadence based on the manager’s in-office schedule.
Added 6 mins ago
WB
WB Games Production Co-op: Needham, MA - January-May 2027
Warner Bros. Discovery
Needham, MA
- $23 USD / hour
This co-op will be located in the Needham, MA area. The selected co-op will be expected to join us in the office on a regular cadence based on the manager’s in-office schedule.
Added 6 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Natick, MA
- $19.25 to $21.25 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
Added 6 mins ago
GA
Manufacturing Manager - Equipment Maintenance
GE Aerospace
Lynn, MA
- $116,150 to $135,000 USD / year
In this role you will lead 2nd-shift facilities maintenance for our jet engine test cell operations in Lynn, MA. You will build out 2nd-shift operations and lead 10–20 union craftspeople,…
Added 7 mins ago
Payroll Manager
City of Somerville
Somerville, MA
The Payroll Manager is responsible for overseeing the City's payroll operations and performing complex accounting, compliance, and administrative work related to payroll processing. This…
Added 7 mins ago
Biomedical Equipment Technician 2
Beth Israel Lahey Health
Beverly, MA
…parts, maintain service manuals, catalogs, mandatory training program, etc.). Interfaces (as required) with manufacturers on clinical and technical projects and…
Added 7 mins ago
Principal Computer-Aided Design (CAD) Configuration Management
RTX Corporation
andover, MA
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 7 mins ago
Program Manager Brand Activation
Staples
Framingham, MA
The Program Manager, Brand Activation is responsible for planning, coordinating, and executing integrated marketing campaigns that support category priorities, seasonal initiatives, and…
Added 7 mins ago
VP, Business Operations, Technology & National Security
Alloy Therapeutics
Waltham, MA
As VP, Business Operations, you are a member of the CTO’s senior leadership team and the operator who makes all three possible. Alongside our product managers and scientific and technical…
Added 7 mins ago
Workstream Project Manager, Revenue Cycle
Fresenius Medical Care
Waltham, MA
Serve as the Revenue Cycle PM for the EHR Transformation program, ensuring the system design, build, testing, and deployment reflect how Fresenius Kidney Care delivers dialysis care while…
Added 7 mins ago
FM
EHR Program Coordinator
Fresenius Medical Care
Waltham, MA
- $94,000 to $157,000 USD / year
Serves as key coordinator and supports the successful delivery of a multi-year enterprise EHR transformation program by managing governance, reporting, documentation, financial tracking,…
Added 7 mins ago
Workstream Project Manager, Clinical
Fresenius Medical Care
Waltham, MA
…oversight and management of project delivery related to the EHR Program under Care Delivery – Fresenius Medical Care. This includes but is not limited to project management, sponsor/vendor…
Added 7 mins ago
W
Grocery Shift Manager
Wegmans
BURLINGTON, MA
- $23 to $25.25 USD / hour
We’re looking for passionate people ready to collaborate, develop and be leaders. As an Entry-Level Manager in the Grocery area, you’ll join the largest area of the store that houses…
Added 7 mins ago
Corporate Tax Manager - Methods, Credits & Incentives R&D
Grant Thornton
Boston, MA
Grant Thornton is seeking a Corporate Tax Manager - Methods, Credits & Incentives R&D to join our team in New York, NY. Additional approved locations include Boston, MA, Melville, NY, and…
Added 7 mins ago
Chef de projet principal - BTM I&C / Senior Project Manager - BTM I&C
GE Vernova
Boston, MA
We are looking for a Senior Project Manager to lead the execution of complex substation projects within GE Vernova’s Grid Systems Integration business. In this role, you will coordinate…
Added 7 mins ago
Nurse, Individualized Care Nurse Care Manager
Cardinal Health
Boston, MA
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and…
Added 7 mins ago
MC
Development and Communications Manager
Maple Counseling
Los Angeles, CA
- $75,000 to $80,000 USD / year
The Development and Communications Manager plays a key role in advancing Maple Counseling’s mission by supporting executive operations, driving fundraising efforts, and leading strategic…

Alliance

Mgr-Care Management Performance Optimization (Full-time Remote, North Carolina Based)

Morrisville, NC, United States

$91,192 to $116,270 USD / year · Full-time

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Job details

Pay: $91,192 to $116,270 USD / year
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

The Manager - Care Management Performance Optimization is responsible for driving operational alignment and leading performance and optimization initiatives across the Care Management department. The role focuses on identifying performance gaps, streamlining processes, enhancing service delivery, and executing cross-functional projects to improve quality, cost-efficiency, and member satisfaction.

This position is full-time remote. Selected candidate must reside in North Carolina and be willing to travel to the home office (Morrisville, NC) for onsite team meetings as needed

Responsibilities & Duties

Performance Management

Monitor, analyze, and report on care management KPIs
Collaborate with care management leadership and others to develop performance dashboards and reporting tools
Identify performance gaps and lead root cause analysis and action planning
Improve care management business processes by enhancing operational efficiencies
Develop and maintain standardized care management workflows and documentation practices

Optimization

Support CM leadership with projects targeted to address care management high priority operations
Implement Lean Six Sigma, or similar process improvement models/methodologies to reduce costs, improve quality and enhance member experience
Manage initiatives/workstreams that streamline workflows, reduce administrative burden and improve member outcomes
Support change management initiatives and CM specific operational projects to ensure effective adoption of new processes or technologies

Operational Excellence and Compliance

Act as the liaison within Care Management department and between cross-functional areas to drive process improvement initiatives aligned with the organization’s business goals and targets
Lead and/or participate in interdisciplinary committee or workgroups as determined by leadership
Ensure high standards of care and support services are delivered in compliance with regulatory, contractual and legal requirements and obligations
Contribute to long-term care management strategy through data insights and performance trends

Stakeholder Collaboration and Communication

Facilitate collaboration between internal and external stakeholders to identify strategic partnerships for the success of program initiatives and requirements
Generate and present reports, dashboards and ad-hoc analyses to communicate performance, findings and recommendations to leadership and other stakeholders
Serve as a subject matter expert on care management operations and best practices
Collaborate with leadership to align operational goals with overall strategic objectives
Other duties as assigned

Manage and Develop Staff

Work with Human Resources to attract, maintain, and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization, department, and oversight agency policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Set goals for performance and deadlines in line with organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership

Minimum Requirements

Education & Experience

Required:

Bachelor’s degree in Nursing, Healthcare Administration, Human Services, Public Health, Business Administration, Data Analytics, or related field from an accredited college/university and five (5) years of experience in health care operations, care management or population health of which at least three (3) years of experience in performance improvement, transformation or project management

Master’s degree in Nursing, Healthcare Administration, Human Services, Public Health, Business Administration, Data Analytics, or related field from an accredited college/university and three (3) years of experience in health care operations, care management or population health of which at least two (2) years of experience in performance improvement, transformation or project management.

Lean Six Sigma Green Belt (LSSGB) required within one (1) year of hire.

Preferred:

Certified Case Manager (CCM) certification preferred.

Knowledge, Skills, & Abilities

Experience with clinical systems and care management platforms
Strong analytical and data interpretation skills
Strong verbal and written communication skills
Strong organizational and project management, and change leadership skills
Ability to analyze facts, evaluate policies and devise solutions to problems related to program effectiveness
Knowledge of healthcare regulations, valued-based care, and care management models
Use of Microsoft Office products and knowledge of data analytics programs and reporting

Salary Range

$91,192-$116,270/Annually

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.

An excellent fringe benefit package accompanies the salary, which includes:

Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility

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