Deckhand

Safety-Sensitive Vessel Crew Position The primary responsibility of this position is to support the safe operation of the vessel and the safety of its passengers and crew under the Captain’s direction. This is a safety-sensitive vessel crew role with assigned operational and emergency-response duties. These responsibilities take precedence over all other duties, including tour narration, education, hospitality, retail, and guest service. This precedence is operational, not merely nominal. The employee is expected to interrupt or end a narration, a sale, or a guest interaction at any time in order to stand lookout, respond to a safety concern, take up an assigned emergency station, or carry out the Captain’s instructions. The employee serves under the Captain’s operational authority and must perform the safety duties assigned for the vessel. Applicable USCG requirements include 46 CFR Part 16, 46 CFR Part 4, Subpart 4.06, and 33 CFR Part 95. Random drug-testing coverage is based on assigned duties under 46 CFR 16.230, including required crew functions and emergency passenger assistance or control. Where the assigned vessel’s Certificate of Inspection requires this position as part of the vessel’s minimum crew complement, the vessel may not lawfully carry passengers unless the position is filled and the employee is aboard. Human Resources and Port Operations will confirm the manning requirement and the emergency station assignment for the assigned vessel before the employee serves in the position. This is a vessel-based crew position whose duties contribute to the vessel’s operation and mission and involve regular exposure to marine hazards. For employees with a substantial employment connection, in both duration and nature, to a vessel in navigation or an identifiable fleet, the Jones Act (46 U.S.C. 30104) and applicable general maritime law govern seaman injury rights and remedies. Seaman status under any statute is determined by the duties an employee actually performs. This position is designed, assigned, and supervised so that the duties described in this document are in fact performed, and the employee is expected to perform them. Status under the Jones Act and the general maritime law is determined separately from classification under wage and hour law; the two tests are not the same. Nothing in this description waives applicable rights, including maintenance and cure where legally available. Summary The primary responsibility of this position is to support the safe operation of the vessel and the safety of its passengers and crew under the Captain’s direction. Perform daily operational, maintenance, and safety duties under the Captain's direction to ensure safe vessel operation. Assists the vessel leadership in monitoring vital systems, troubleshooting mechanical issues, and performing routine maintenance. This role acts as a primary face of the company, interacting directly with passengers to deliver premium customer service, execute safety orientations, and maintain an impeccably clean, welcoming, and safe vessel at all times. Essential Duties & Responsibilities

• Safety and emergency assignments: Perform assigned passenger warning, mustering, assembly, assistance, evacuation, and movement control during emergencies. Learn the vessel’s emergency station assignments and participate in required drills before serving in the assigned capacity.
• Safety readiness: Complete vessel-specific orientation and required drills; know the location and use of lifesaving, firefighting, communication, and emergency equipment within training and authorization. Follow the vessel’s Certificate of Inspection, where applicable, and the Captain’s safety instructions.
• Fitness for duty: Report fit, alert, and unimpaired. Promptly report fatigue, impairment, unsafe conditions, injuries, and incidents to the Captain or supervisor; stop the affected task when unsafe. Report any medication-related restriction affecting safe work through HR or the designated medical process without disclosing unnecessary medical details to supervisors.
• Pre-Trip Preparations: Inspect all engine and jet fluids upon arriving on the vessel each morning, bring all mechanical equipment online, log entries accurately, and report any anomalies to the Captain.
• Passenger & Tour Operations: Assist with passenger boarding, conduct mandatory safety orientations/demonstrations, manage crowd control, and deliver high-quality customer service throughout the tour.
• Galley & Hospitality Assistance: On vessels without assigned Guest Services crew, and when safety and operational duties are met, assist with the service and sale of snacks, food, beverages, and retail items under the Captain’s direction. This assistance is secondary to the duties described above.
• Seamanship & Line Handling: Execute proper line handling, assist with the docking and undocking of the vessel, and manage mooring protocols with cruise ships as directed by the Captain. Perform these tasks only after vessel-specific training and within the Captain’s instructions and authorization.
• Passenger Accountability: Conduct and reconcile passenger head counts against the manifest for vessel stability and Certificate of Inspection compliance and report the count to the Captain.
• Underway Inspections: Complete routine engine room and void checks while underway to ensure system integrity.
• Mechanical Assistance: Make minor mechanical repairs and adjustments as necessary and collaborate with the Port Engineer to complete monthly mandatory maintenance (including oil/filter changes and zinc/belt replacements).
• Wheelhouse & Navigation Support: Assist the Captain in the wheelhouse with navigation, watchkeeping, and wildlife sighting as directed. Do not act as vessel operator or perform credential-required duties without the required current credential and authorization.
• Vessel Facilities & Upkeep: Maintain excellent vessel appearance and sanitation across the engine room, jet rooms, voids, decks, passenger cabin, galley, and heads.
• Daily Fleet Readiness: Complete routine vessel servicing daily under the direction of the Captain, including cleaning, pumping sanitation, restocking inventory, and refueling.
• Till Reconciliation: On vessels without assigned Guest Services crew, count and reconcile the point-of-sale till at the close of the day and present it to the Captain, who performs the final count. This is an incidental task performed at the Captain’s direction.
• Safety Equipment Audits: Assist the Captain in performing mandatory weekly safety checks of all essential life-saving and operational equipment, keeping precise logs.
• Other vessel-related duties as assigned by the Captain.

Drug and Alcohol Compliance and Fitness for Duty Complete the company-required pre-employment drug test and receive a verified negative result before performing covered vessel duties; HR may accept a documented regulatory exception under 46 CFR 16.210(b) only if authorized by company policy. Participate in unannounced random drug testing, reasonable-cause drug testing, and required drug and alcohol testing following a serious marine incident, as applicable under 46 CFR Part 16 and Part 4, Subpart 4.06. Federal drug testing follows 49 CFR Part 40. Any additional company testing is administered separately under company policy and applicable law. Do not use alcohol or intoxicants while on duty or work while impaired. On inspected vessels, do not perform scheduled duties within four hours after consuming alcohol, as required by 33 CFR 95.045; stricter company rules also apply. A verified positive drug test or refusal requires removal from covered duties as applicable; return requires all applicable USCG/DOT and company conditions. Regulatory eligibility to return does not guarantee reinstatement. Promptly notify HR of any expiration, suspension, restriction, or loss of a credential required for the assignment, and comply with reporting obligations in applicable company policies. Maintain required credentials and vessel-specific qualifications; do not perform duties outside their scope. Overtime Classification and Time Allocation This position is classified as exempt from the overtime requirements of the federal Fair Labor Standards Act and the Alaska Wage and Hour Act because the employee is “employed as a seaman.” 29 U.S.C. § 213(b)(6); AS 23.10.060(d)(8). The exemption applies to overtime only. It does not affect minimum wage, recordkeeping, or any other requirement of either Act. The classification is applied workweek by workweek. In any workweek in which the employee spends more than 20 percent of hours worked on duties that do not aid the operation of the vessel as a means of transportation - including any pre-season or post-season workweek devoted primarily to shoreside training, office work, vessel maintenance, or lay-up - the employee will be treated as non-exempt for that workweek and paid overtime accordingly. In an ordinary operating-season workweek, the employee is expected to devote not less than 80 percent of hours worked to vessel operation, maintenance, passenger safety, and emergency readiness duties. Guest service, retail, and food service are secondary and are expected to occupy not more than 20 percent of hours worked. An employee whose actual duties in any workweek differ materially from this allocation should report that promptly to the Captain and to Human Resources so that the assignment and the classification can be reviewed. Allen Marine encourages employees to raise questions about pay or classification, and no employee will be subject to any adverse action for doing so. Minimum Qualifications (Knowledge, Skills, and Abilities) Ability to carry out assigned vessel emergency duties, communicate safety instructions clearly, and respond promptly to passenger and crew safety needs, with or without reasonable accommodation. Complete required vessel-specific training before performing assigned duties.

• Previous vessel or maritime crew experience required. Experience on passenger-carrying vessels in Southeast Alaska is highly preferred.
• Basic seamanship skills, strong mechanical aptitude, and a comfort level interacting dynamically with large guest crowds.
• Proven ability to work collaboratively within a crew to provide an exceptional customer experience, including answering questions and sharing local commentary.
• Must be clean, well-groomed, courteous, honest, and highly reliable.
• Capable writing and digital literacy skills are sufficient to complete marine forms and maintain accurate vessel logs.
• Must be 18 years of age or older and pass a security background check. Must meet the drug-testing and fitness-for-duty requirements in this job description.

Required Certifications & Licensure

• Must be obtained on or before the employee’s first day of employment.
• Valid, unexpired USCG-approved First Aid / CPR Certification.
• Valid, unexpired Alaska TAP (Training for Alcohol Professionals) Card.
• Valid, unexpired Alaska Food Worker Card.

Preferred Qualifications

• Background in diesel mechanics, marine electrical systems, or electronics.
• Hands-on experience troubleshooting or repairing small to mid-sized diesel engines.
• Experience operating vessels in Southeast Alaska preferred.

Traits and Characteristics To deliver world-class experiences guided by the following Alaska Native cultural values, safely and sustainably. Embrace Traditional Alaska Native cultural values, including humility and pride, respect for all people (including oneself), respect for nature, humor, patience, strength, and holding each other up.

Follow & Deliver Core Values:

• Safety First: We prioritize our guests' and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World-Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.
• Sustainability at our core: We are dedicated to sustainable operations for future generations.
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
• Integrity-Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.

Environmental Conditions The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.

• Moderate to loud noise levels and exposure to all weather conditions.
• Frequent use of required personal protective equipment, including rain gear, hearing protection, and a life preserver.
• Temperature consistent with ambient outdoor conditions and/or hot engine room temperatures.
• Regular exposure to vessel movement, machinery, fuel, maintenance activities, and other marine operating conditions.

Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Must be able to lift and/or move up to 50 pounds.
• Ability to walk on uneven deck surfaces and cross from vessel to vessel.
• Ability to stand for extended periods of time.
• Ability to walk up and down stairs while the vessel is moving.
• Ability to climb ladders and fit through voids/hatches.
• Ability to move throughout the vessel and respond to emergencies as required.
• Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Work Environment Regular vessel service includes marine hazards and responsibility for passenger and crew safety. Maintain readiness for assigned emergency duties throughout the shift. Follow applicable company safety and incident-reporting policies, including any adopted DUI/DWI reporting requirements. The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.

• This is a fast-paced and dynamic work environment with a diverse workforce.
• Ability to work a flexible schedule to include weekends and holidays during the tour season.
• Must comply with applicable USCG requirements and AM Owners Group and affiliated companies’ Drug and Alcohol Policies and Procedures, including the designated testing administrator’s procedures.

Supervisory Responsibilities Yes No