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Added 3 mins ago
W
Operations Manager - Seattle, WA
WM
Seattle, WA
- $80,168.4 to $108,000 USD / year
Successful completion of the WM Operations Manager Trainee program
Added 5 mins ago
Assistant Nurse Manager Emergency
AdventHealth
Hinsdale, IL
Ability to think critically in relation to the operations of the unit and delivery of patient care
Added 5 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Wheaton, IL
- $18 to $20 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
Added 5 mins ago
E
Event Technical Lead, Audio Visual (Part Time Casual) - Chicago
Encore
Elmhurst, IL
- $17.21 to $22.37 USD / hour
- Part-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 5 mins ago
FT
Personal Banker Associate II - Romeoville - Full-Time
Fifth Third Bank, N.A.
Romeoville, IL
- Full-time
…Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the…
Added 5 mins ago
Store Manager
Bridgestone Americas
Crystal Lake, IL
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 5 mins ago
ES
Assistant Store Manager - 3455
Extra Space Storage
Elgin, IL
- $17.5 to $18.54 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 5 mins ago
BB
Safety Associate
Block by Block
Champaign, IL
- $22 USD / hour
…agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions…
Added 5 mins ago
BB
Cleaning Associate
Block by Block
Champaign, IL
- $22 USD / hour
…agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions…
Added 5 mins ago
PP
IC&V Technician 1
PCI Pharma Services
Rockford, IL
- $24.58 to $27.65 USD / hour
…interdependencies. This includes knowledge of basic machine operations, gears, and drive shafts, and basic electrical…
Added 5 mins ago
ES
Store Manager
Extra Space Storage
Peoria, IL
- $18 to $20 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 5 mins ago
ES
Assistant Store Manager
Extra Space Storage
Peoria, IL
- $17 to $18 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 6 mins ago
Personal Banker Associate I - Evergreen Park and Surrounding Areas
Fifth Third Bank, N.A.
Chicago, IL
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 6 mins ago
IT Application Development Mgr
United Airlines
Chicago, IL
As the Application Development Manager, you will lead the development and implementation of a new Airport Operations technology, a key component of United's growth strategy. This technology…
Added 6 mins ago
Customer Experience Manager- EdTech
Accenture
Chicago, IL
…instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each…
Added 6 mins ago
CAFE MANAGER - CHICAGO, IL
Compass Group, North America
Chicago, IL
We’re seeking an energetic, entrepreneurial Café Manager who is passionate about people, operations, and creating an exceptional customer experience. This is an exciting opportunity to lead…
Added 6 mins ago
Operations Manager
Compass Group, North America
Chicago, IL
The Senior Operations Manager is responsible for leading all aspects of restaurant operations at Jake Melnick's Corner Tap, ensuring exceptional guest experiences, operational excellence,…
Added 7 mins ago
Construction Manager - Transportation
Whitman, Requardt & Associates, LLP
Raleigh, NC
We have an immediate opening in the Raleigh, NC area for a qualified transportation Construction Manager to support the North Carolina CEI-CMI Regional Manager and our growing NC…
Added 11 mins ago
TC
Loss Prevention Investigator (National Task Force)
TJX Companies
Concord, CA
- $24.1 to $30.7 USD / hour
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 14 mins ago
Warehouse Associate -Stock
Parts Authority
Pico Rivera, CA
We also have shipping and receiving opportunities on our Digital Business and Internet Operations Team.
Added 16 mins ago
PA
Warehouse Associate -Stock
Parts Authority
Pico Rivera, CA
- $18.47 USD / hour
We also have shipping and receiving opportunities on our Digital Business and Internet Operations Team.
Added 17 mins ago
UG
Director of Operations
UnitedHealth Group
Dallas, GA
- $90,880 to $136,320 USD / year
The RN Director of Operations is responsible for the overall organization, financial management, and operational leadership of one or more home health care centers. This role provides…
Added 25 mins ago
Systems & Infrastructure Specialist
State Bureau of Investigation
Wake County, NC
Reporting to the IT Server Group Manager, this position serves as the Systems and Infrastructure Specialist responsible for the hands-on engineering, optimization, and operational stability…
Added 27 mins ago
A
District Manager Intern - Midwest and Southern Plains (MO-AR-OK-KS)
ALDI
Olathe, KS
- $28 USD / hour
Shadows a store manager and/or manager trainee to learn the fundamental aspects of store operations, including preparing a presentation and a report on an operational area to be presented…
Added 37 mins ago
BP
Practice Manager - Irvington
Banfield Pet Hospital
Portland, OR
- $67,013 to $96,797 USD / year
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the…

Allegis Group

HR Records Lead

Hanover, MD, United States

$69,500 - $104,300

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Job details

Pay: $69,500 - $104,300
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2024

Original job description

Overview

Job Summary:

As a member of Allegis Group's HR Shared Services department, the HR Records Lead supervises the daily operations of the HR Records, Custodian of Records, and Unemployment teams and their associated processes. This role ensures compliance, operational efficiency, and high-quality service delivery across U.S. and Canadian HR records operations. The HR Records Lead manages day-to-day responsibilities including establishing individual and team goals, daily task management, and performance development while partnering with operating companies, Field Support and Onboarding leadership, HR, Employee Relations, IS, and Legal to ensure consistent customer support and regulatory compliance. This position requires functional knowledge of employment personnel file management throughout the employee lifecycle, I-9 and E-Verify compliance, records auditing, subpoena fulfillment, and unemployment claims processing. The Lead maintains project leadership responsibilities and supports the team in achieving a high level of performance, quality, and business value.

In-Office Requirement:

Required in-office presence at least 4 days per week

Responsibilities

Essential Functions:

Supervises, trains, and develops the HR Records, Custodian of Records, and Unemployment teams, establishing clear performance expectations tied to SLAs, quality standards, and productivity metrics
Assigns and balances workload based on volume, priorities, and team capacity; ensures consistent coverage during PTO, turnover, and peak workload periods
Conducts performance development plan check-ins, performance evaluations, and career conversations; provides ongoing coaching, feedback, and development planning tailored to varying experience levels across team members
Serves as the escalation point for complex HR Records, Custodian of Records, I-9, E-Verify, and Unemployment issues or inquiries, applying subject matter expertise to resolve or redirect appropriately
Monitors team performance using production, error, SLA, and capacity reports; identifies trends, diagnoses root causes of process breakdowns, and implements corrective actions proactively
Develops and maintains strong relationships with operating company field support leadership, as well as Employee Relations, HR, IS, and Legal teams to ensure cross-functional alignment and consistent service delivery
Identifies opportunities for increased efficiencies and compliance improvements to reduce business expenses and legal risk; establishes and updates Standard Operating Procedures as needed
Oversees the Unemployment claims team and their engagement with the third-party vendor, ensuring quality and timeliness of claims processing
Oversees Custodian of Records processes, coordinating with Legal, Employee Relations, HR, Payroll, and Workers' Compensation teams on subpoena and records request fulfillment
Conducts HR Records presentations for Field Support Groups, HR Shared Services, and organizational leadership, using data and reporting to communicate a clear performance story
Guarantees strict compliance with record-keeping requirements across all teams, reducing organizational risk
Tracks and reports operational issues to HR Shared Services leadership as needed
Assists the HR Manager with department-related projects and initiatives as assigned

Qualifications

Minimum Education and/or Experience:

Associate's degree preferred; equivalent combination of education and work experience considered
Four or more (4+) years of experience in Human Resources, enterprise operations, or compliance required
Prior supervisory experience preferred
Advanced knowledge of I-9 and E-Verify compliance and records regulations required
Proficiency in PeopleSoft, Excel, Smart ERP, Salesforce, and PowerPoint
Functional knowledge of employment personnel file management, subpoena fulfillment, and unemployment claims processing

Skills/Abilities:

Strong leadership and team management skills with demonstrated ability to coach, mentor, and develop team members
Self-driven and results-oriented with a high level of analytical and problem-solving skills, including root cause analysis
Detail-oriented and deadline-driven with the ability to manage multiple tasks and competing priorities efficiently
Clear and effective written and verbal communication skills with the ability to facilitate meetings from one-on-ones to larger team settings
Flexible and adaptable with the ability to implement new processes, procedures, and communicate changes effectively
Solution-oriented mindset with the ability to identify opportunities for increased efficiency and compliance
High level of professionalism and integrity, particularly when handling sensitive employee data and compliance matters
Ability to resolve conflicts and conduct difficult conversations with directness and professionalism
Ability to influence others and drive toward common goals across cross-functional teams
Acute business acumen with the ability to connect HR records operations to broader business outcomes

Core Competencies:

Build relationships
Develop people
Lead change
Inspire Others
Think critically
Communicate clearly
Create Accountability

Benefits Overview:

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

Medical, dental & vision
Hospital plans
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Tuition Assistance
Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

Salary Range:

$69,500 - $104,300

The position is bonus eligible

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at llara@allegisgroup.com or call 410-579-3526 for other accommodation options.

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More about this job

Skills

Regulatory compliance
Manage schedule of tasks
Onboarding
Leadership
Employee relations
Customer service
Coaching
Claims processing
Payroll
Presentation skills
Record keeping
Oracle PeopleSoft
Microsoft Excel
ERP
Salesforce
Microsoft PowerPoint
Problem solving
Root cause analysis
Communication skills
Adaptability

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