Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
IL
Part Time Before/After School Site Director - Parker, CO Area
Innovation Learning, LLC.
Parker, CO
- $25 to $29 USD / hour
- Part-time
The Head Coach serves as the leader of an after-school program site, creating a safe, engaging, and supportive environment for children. This hands-on leadership role combines youth…
Added 7 mins ago
Registered Nurse Emergency Department - PT - Nights - Shawnee Mission
AdventHealth
Shawnee, KS
…ensure quality and efficiency. Engage in continuous professional development and participate in performance improvement activities to enhance patient care and operational efficiency.…
Added 7 mins ago
Registered Nurse Oncology
AdventHealth
Shawnee, KS
…quality and efficiency. * Engage in continuous professional development and participate in performance improvement activities to enhance patient care and operational efficiency. * Respond…
Added 7 mins ago
Plumber Senior
University of Kansas
Lawrence, KS
…nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts…
Added 8 mins ago
A
Clinic Account Representative
Abbott
Overland Park, KS
- $22.5 to $45 USD / hour
Career development with an international company where you can grow the career you dream of.
Added 8 mins ago
Registered Nurse LDRP Nights
AdventHealth
Overland Park, KS
…salary increases of up to 20%* through our Clinical Ladder Program based on experience, professional development, and achievement of advancement…
Added 8 mins ago
Associate Director for Impact Programs
University of Kansas
Lawrence, KS
The Student Engagement Center at the University of Kansas serves as a hub for student involvement, leadership development, impact programs and resources, and community programs. Through the…
Added 8 mins ago
A
Clinic Account Specialist
Abbott
Overland Park, KS
- $18.45 to $36.85 USD / hour
Career development with an international company where you can grow the career you dream of.
Added 8 mins ago
Package Assembly Production Coordinator (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
…more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.…
Added 12 mins ago
UO
Assistant/Associate Professor of Organizational Behavior
University of Colorado Denver
Boulder, CO
- $190,000 to $230,000 USD / year
The salary range for an Assistant Professor ($190,000-$200,000) or Associate Professor ($215,000-$230,000). Additional benefits include allowance with relocation expenses and for a…
Added 12 mins ago
UO
Open Rank Assistant, Associate, Professor: English Education/ Secondary Literacy
University of Colorado Denver
Boulder, CO
- $87,500 to $165,000 USD / year
…graduate offerings, and historically strong Literacy Studies…
Added 12 mins ago
UO
Open Rank-Instructor, Sr. Instructor, Assistant, Associate, Professor
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
is seeking applicants for full-time faculty positions at the Instructor, Senior Instructor, Assistant Professor, Associate Professor, or Professor level. Applicants should be enthusiastic…
Added 12 mins ago
UO
Associate Professor of Arctic Sciences and Environmental Intelligence
University of Colorado Denver
Boulder, CO
- $120,000 to $137,000 USD / year
…down-payment assistance programs; teaching, research, and professional development programs; and the University of Colorado tuition assistance benefits…
Added 12 mins ago
UO
Open Rank - Assistant, Associate, Professor (tenure-eligible)
University of Colorado Denver
Aurora, CO
- $130,000 to $185,000 USD / year
…candidate's qualifications, research focus, and alignment with program needs, appointments may be made in either…
Added 12 mins ago
UO
Family Physician - CU Medicine Family Medicine - Park Meadows Clinic Open Rank:
University of Colorado Denver
Aurora, CO
- $195,000 to $242,000 USD / year
…be considered. If the candidate has additional experience, Associate Professor or Professor will be…
Added 12 mins ago
UO
Family Physician - UCHealth Family Medicine - Boulder Clinic - Open Rank: Senior
University of Colorado Denver
Aurora, CO
- $195,000 to $242,000 USD / year
…be considered. If the candidate has additional experience, Associate Professor or Professor will be…
Added 12 mins ago
UO
Pediatric Psychologist in Physical Medicine & Rehabilitation- Open Rank Assistan
University of Colorado Denver
Aurora, CO
- $113,000 to $125,000 USD / year
The Pediatric Rehabilitation Psychology & Neuropsychology Program within the Department of Physical Medicine & Rehabilitation (PM&R) at the University of Colorado School of Medicine is…
Added 12 mins ago
UO
History Librarian
University of Colorado Denver
Boulder, CO
- $75,000 to $130,000 USD / year
…resources. The Libraries are a long-standing member of the Program for Cooperative Cataloging Program. The Libraries faculty and staff collaborate internally, with colleagues beyond the…
Added 12 mins ago
UO
C&A Psychologist, Colorado Springs
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
Engage in program development, quality improvement, and/or research projects.
Added 12 mins ago
UO
Post-Doctoral Associate
University of Colorado Denver
Boulder, CO
- $52,416 USD / year
The postdoctoral associate will be responsible for designing and developing new catalysts, testing new reactions, optimizing conditions to improve yields, exploring substrate scope, and…
Added 12 mins ago
UO
Open Rank Faculty - Assistant Professor, Associate Professor or Professor
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
…in a School of Medicine clinical and translational research program. The researcher in this position will be appointed to, and build a career at, the Department of Emergency Medicine at the…
Added 12 mins ago
UO
Instructional Series Faculty Appointments (Open Rank-Instructor, Senior Instruct
University of Colorado Denver
Aurora, CO
- $88,000 to $95,000 USD / year
…Colorado. Demonstration of academic leadership, such as curricular/program development, is preferred. For APRN candidates, a portion of the position may be devoted to clinical practice…
Added 12 mins ago
UO
General GI Section Head (Open Rank Assistant-Associate Professor- Professor)
University of Colorado Denver
Aurora, CO
- $350,000 to $390,000 USD / year
Job Title: General GI Section Head (Open Rank Assistant-Associate Professor- Professor)
Added 17 mins ago
BP
Practice Manager - Collierville
Banfield Pet Hospital
Collierville, TN
- $62,450 to $90,205 USD / year
…etc.), including direct supervisory experience (includes hiring, associate development,…
Added 17 mins ago
Operations Helper - Entry Level 2026
Eastman
Kingsport, TN
…platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction,…

Closed listing

Allegion

Residential Support Representative 1

Remote, United States

The expected Base Salary Range: $40,000 to $60,000.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The expected Base Salary Range: $40,000 to $60,000.
Experience: 1+ years’ experience handling high-volume inquiries.
Posting language: English
Posted: Nov 7, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Remote, Missouri

Remote, Kansas

Remote, Colorado

Remote, Indiana

Full time

JR38133

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Residential Support Representative 1-Remote Kansas-Remote Missouri-Remote Indiana-Remote Colorado

Work Schedule:

Monday-Friday

9 am-5:30 pm Central Time Zone

The candidate will be required to work the Central Time Zone for this position or close to that time schedule.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

Job Summary:

As a Residential Support Representative 1, you are a crucial part of the Allegion team. You will drive consumer loyalty by delivering exceptional, multi-channel technical support and customer service. In this role, you will be the front line of our brand, supporting residential customers through a blended mix of digital communication (live chat, email, web) and voice interactions (inbound/outbound phone calls). You will portray a positive image for the company by accurately addressing customer inquiries with empathy, professionalism, and efficiency, acting as a dedicated advocate to continually elevate customer satisfaction.

What You Will Do:

Omnichannel Customer Experience & Technical Support

Blended Channel Support: Deliver prompt, professional, and high-quality assistance across both phone queues and digital channels (email, chat, ticketing), seamlessly shifting between channels based on business volume.
Phone Support: Engage customers with active listening, clear verbal guidance, and a welcoming phone presence to troubleshoot issues, guide installations, and de-escalate concerns in real time.
Digital Support: Provide clear, concise, and technically accurate written support, translating complex instructions into easy-to-follow steps for customers over chat and email.
Troubleshooting & Resolution: Assist customers in diagnosing and solving issues with Schlage mechanical and smart electronic products (e.g., app setup, lock integration, Wi-Fi connectivity, product registration), ensuring first-contact resolution whenever possible.
Collaboration & Escalation: Collaborate with internal resources and Subject Matter Experts (SMEs) when advanced troubleshooting or case escalation is required.
Customer Advocacy: Act as the voice of the customer by logging accurate case details, identifying recurring product/app issues, and providing actionable feedback to internal teams.
Relationship Building: Build trust through complete follow-through on customer commitments and timely follow-ups across all channels.

Education and Development

Learn, develop, and maintain deep product knowledge of mechanical and electronic Allegion consumer products, mobile applications, and connected ecosystems.
Level up through continued education and training to master complex troubleshooting scenarios and advanced Allegion products (e.g., smart/integrated locks).
Actively participate in ongoing coaching, quality assurance reviews, and skill-building sessions.
Develop a working knowledge of reference materials, including product catalogs, installation manuals, templates, and technical knowledge bases.

Performance and Values

Adhere to processes and maintain a high quality of performance.
Participate in team activities and engage with fellow Allegion team members positively and respectfully.
Meet set goals and metric expectations consistently.
Support Allegion's values and mission to create a customer-centric culture.

What You Need to Succeed:

1+ years of customer service experience preferred.
An HS Diploma or GED is required; an associate’s degree is preferred.
Ability to type 55 wpm, corrected speed.
1+ years’ experience handling high-volume inquiries.
Strong written and verbal communication skills, with proper grammar and punctuation knowledge.
Knowledge of and the ability to perform basic computer skills.
Working knowledge of PC-based software applications (Microsoft Office – Outlook, Word, Excel) & basic web applications.
Familiarity with and/or comfort in using smart device applications is preferred.
Ability to multi-task, prioritize, and manage time efficiently.
Ability to identify recurring customer issues.
Ability to develop cross-functional, professional working relationships.
Bilingual in Spanish and/or French is an asset.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us:

Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Competitive Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

The expected Base Salary Range: $40,000 to $60,000. The actual compensation will be determined based on experience and other factors permitted by law.

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (Careers@Allegion.com) .

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)

We are Allegion.

A team of experts.

United under a common desire;

Protect today innovate for tomorrow.

And never settle for the status quo.

We believe in anticipating opportunities

by sharpening our skills

and finding new answers

through collaboration.

We believe in a safer, more secure world.

We believe in providing peace of mind.

We believe in being true to ourselves and to those

who trust-in our protection.

We are many. We are one.

We are Allegion.

About employer

More about this job

Skills

Technical support
Customer service
Communication skills
Customer experience
Active listening
Troubleshoot
Troubleshooting
Assist customers
Types of electronics
Collaboration
Relationship building
Product knowledge
Coaching
Quality assurance
Computer skills
Microsoft Office Outlook
Microsoft Word
Microsoft Excel
Manage time
Bilingualism

Report this job