Front Office Administrator

Position Title: Front Office Administrator Location: West Springfield, MA Job Category: MA Office

Pay Range: $23.00 - $25.00 Salary Interval: Hourly

Application Instructions

Please submit your resume for consideration. Review the job description and ensure all required fields are completed when submitting your application. Qualified candidates will be contacted regarding the next steps in the hiring process.

Position Description

About

All States Materials Group is a regional leader in road building, pavement preservation and distribution of road materials. We see the exciting in what most take for granted: the roads we drive on every day. We strive to be the best at what we do, and we seek to do it better every day, in a safe, environmentally responsible, and technologically advanced way.

Job Summary

The Front Office Administrator serves as the first point of contact for clients, visitors, and employees, helping to maintain a professional and welcoming office environment. This entry-level position is responsible for coordinating daily front office activities, maintaining an organized and efficient workspace, and providing administrative support to the Office Manager and various departments.

The ideal candidate is professional, organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. As ASMG continues to grow, this position offers opportunities for professional development and career advancement within the organization.

Key Responsibilities:

• Office-based role with regular hours (8:00 AM - 4:30 PM).
• Greet and assist visitors, clients, and vendors in a courteous and professional manner.
• Answer, screen, and direct incoming calls to appropriate departments or individuals.
• Maintain a professional and organized front office area, ensuring a positive first impression.
• Maintain supply closets and lunchrooms by ensuring they are fully stocked and organized.
• Handle incoming and outgoing mail, packages, and deliveries. Assist with mass marketing shipments.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Maintain office supplies inventory and place orders as needed.
• Assist with internal communication, such as memos, emails, or announcements
• Maintain and update company contact lists, databases, and filing systems.
• Assist the Accounts Payable team by preparing and processing checks for mailing, ensuring accuracy and timeliness.
• Some physical tasks, such as lifting light packages (up to 30 lbs.) or standing for extended periods.
• Must be flexible with work hours based on operational needs and project requirements.
• Other duties as assigned.

Position Requirements

Qualifications:

• Education: High school diploma or equivalent; associate degree or higher preferred.
• 2+ years of experience in front office, administrative, or customer service roles.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and Adobe Acrobat.
• Excellent organizational, time management, and multitasking abilities.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and work effectively in a fast-paced office environment.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.

Independent Action:

Performs work independently within scope of established guidelines and practices. Consults with Office Manager where clarification or exception to procedure may be required.

Work Conditions

Office setting with controlled temperature and minimal noise. Incumbent must be able to sit for extended periods of time and tolerate working at a computer for most of their work duties.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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