Jobs in the United States

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Learning & Development Manager
Puyallup Tribal Enterprises
Tacoma, WA
Puyallup Tribal Enterprises (PTE) is seeking a Learning & Development Manager to join our dynamic team. This position will lead the development, implementation, and continuous improvement…
Added 2 mins ago
WG
Field HR Coordinator
Wonder Group, INC
United States
- $23.75 to $28.5 USD / hour
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality,…
Added 3 mins ago
Research Nurse
HMRI - Houston Methodist Research Institute - The Methodist Hospital Research Institute
United States
…research patients under the supervision of the Clinical Trials Manager and Principal Investigator. This position implements clinical research patient care via the research protocol. This…
Added 3 mins ago
Teller
PNC
Harlingen, TX
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 3 mins ago
Personal Banker
PNC
Sellersburg, IN
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 3 mins ago
ZZ
Senior Manager, Product Design (UI/Visual)
ZINC Zillow, Inc.
Remote, United States
- $186,900 to $314,300 USD / year
We are looking for a Senior Manager of Product Design (UI/Visual) to lead the Foundations team focused on our visual design practice and visual language. This is an opportunity to help…
Added 7 mins ago
MT
Senior Construction Manager - New York
Micron Technology
Clay
- $148,000 to $258,000 USD / year
…Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide…
Added 8 mins ago
AC
Senior Technical Program Manager - Power Platform & Automation (Consultant)
AG Consulting Partners, Inc.
Remote, United States
- $110,000 to $150,000 USD / year
AG Consulting Partners is seeking a highly skilled, hands-on Senior Technical Program Manager – Power Platform & Automation to support a Responsible AI (RAI) program within a large…
Added 8 mins ago
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IT Network AND Telecommunications - Manager
State of Washington
Olympia, WA
- $104,304 to $140,268 USD / year
…telecommunications, application delivery services, and network security operations. The role ensures consistent availability, performance, security, and resilience of network services…
Added 9 mins ago
Program Manager
ID Technologies, LLC
Chantilly, VA · Austin, TX
The Program Manager will work closely with Program Managers and cross-functional teams including Sales, Operations, Finance, Supply Chain, Procurement, Contracts, OEM/technology partners,…
Added 12 mins ago
Sr. Product Manager - Aerospace & Defense
CoorsTek Inc
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As the Product Manager, you will be responsible for maximizing the product line(s) revenue and gross margin, managing the product life cycle, collaborating with commercial leaders on…
Added 14 mins ago
SEC Financial Reporting Manager
AIRO Group Holdings, Inc.
Phoenix, AZ · McLean, VA
…designed for the environments where failure is not an option. Our technology supports contested logistics, tactical and long-range ISTAR, and operations that demand precision under…
Added 14 mins ago
Principal Product Manager, Driver Safety Technology, Global Road Safety Technology
Amazon.com Services LLC
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- 10+ years of product or program management, product marketing, business development or technology experience
Added 15 mins ago
Manager Technology - Manufacturing and Distribution
Garmin International, Inc.
Olathe, KS
We are seeking a full-time Manager Technology - Manufacturing and Distribution at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for…
Added 16 mins ago
Control Room Management Specialist
Enbridge Employee Services Inc
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…Enbridge’s Southeast Storage Control Room Management (CRM) Program. You will help ensure compliance with Department of Transportation-Pipeline and Hazardous Materials Safety Association…
Added 16 mins ago
Operational Technology System Architecture
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The Operational Technology System Architecture supports the architecture and solution design of Operational Technology (OT) environments supporting Enbridge Gas Distribution operations…
Added 21 mins ago
Product Manager
Salt Lake City Matrix, UT
…functions of engineering, production, quality, finance, purchasing, program management, pricing, contracts, business management, marketing, account management or sales preferably in the…
Added 21 mins ago
Senior Manager, HR M&A
Labcorp
Remote, United States
This role is an integral part of the Global HR M&A team, reporting to the Sr. Director, HR M&A. The Sr. Manager leads HR workstreams for M&A projects end-to-end, from due diligence through…
Added 24 mins ago
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Applications Developer
TEKsystems
Morton, IL
- $25 to $40 USD / hour
We are looking for an Applications Developer to help enhance and support technology solutions across an organization, and develop an ERP system. This position is responsible for developing,…
Added 24 mins ago
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Fleet Operations Coordinator
TEKsystems
El Paso, TX
- $23 to $26 USD / hour
Fleet Relationship Manager | El Paso, TXWant a role that puts you in front of clients, gives you ownership of operations, and creates a pathway into senior leadership? We're hiring a Fleet…
Added 26 mins ago
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Float Phlebotomist / Administrative Assistant
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Mesa, AZ · Phoenix, AZ
- From $23 USD / hour
…any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a…
Added 26 mins ago
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Float Phlebotomist / Administrative Assistant
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Colorado Springs, CO
- $23 to $25 USD / hour
…any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialists/Member Support Specialist support multiple offices in a…
Added 26 mins ago
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Float Phlebotomist / Administrative Assistant
One Medical
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- From $23 USD / hour
…any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a…
Added 28 mins ago
Professional Land Surveyor
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We are seeking an experienced Registered Professional Surveyor / Survey Manager to lead and support surveying operations in Ohio. This position will be responsible for the technical…
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Selling and Support Captain, Broadcasting Square- Full Time
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Strategic Program Manager, Implementation (MANTL)

Remote, United States

Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

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Job details

Pay: Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know
Posting language: English
Posted: Nov 4, 2026

Original job description

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing - each solution can stand alone, but together they deliver more - to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

The Strategic Program Manager, Implementation serves as an advanced implementation delivery leader responsible for managing highly complex onboarding programs, driving cross-functional implementation strategy, and improving operational scalability across Alkami Digital Banking client implementations. This role applies broad implementation expertise, operational leadership, and customer engagement experience to oversee large-scale or strategic implementation portfolios, resolve complex delivery challenges, and influence implementation best practices across the organization. The position partners closely with Delivery leadership, Technical Services, Product, Customer Success, and executive customer stakeholders to align implementation objectives, mitigate operational risk, and ensure successful customer onboarding outcomes. The Strategic Program Manager, Implementation operates with significant autonomy, provides guidance on complex implementation initiatives, and contributes to the development of scalable delivery methodologies, operational processes, and customer engagement strategies that improve implementation quality and client experience.

Essential Duties & Responsibilities

Lead highly complex implementation programs by managing strategic customer onboarding engagements, coordinating cross-functional delivery activities, and ensuring successful execution across large-scale or high-impact implementations
Serve as the senior implementation lead for strategic customer relationships by proactively managing expectations, facilitating executive-level communication, and guiding customers through complex implementation decisions and delivery milestones
Drive implementation strategy and execution by aligning project objectives, operational priorities, resource planning, and customer requirements across multiple implementation programs and stakeholder groups
Partner with Delivery leadership, Technical Services, Product, Customer Success, and engineering stakeholders by coordinating implementation dependencies, mitigating operational risks, and supporting scalable delivery practices
Analyze complex implementation challenges by evaluating project risks, operational impacts, customer dependencies, and delivery constraints to develop effective mitigation and resolution strategies
Influence implementation governance and operational standards by developing and refining project management methodologies, communication practices, reporting frameworks, and delivery processes that improve implementation consistency and scalability
Lead cross-functional implementation coordination efforts by ensuring internal teams and external stakeholders remain aligned on timelines, deliverables, risks, and customer readiness requirements throughout the implementation lifecycle
Provide strategic oversight of implementation schedules, onboarding milestones, and project portfolios by monitoring delivery health, identifying escalation risks, and recommending corrective actions that support successful customer outcomes
Facilitate executive-level project discussions by communicating implementation progress, operational risks, and strategic recommendations to customer leadership and internal stakeholders
Drive customer-centric implementation experiences by advocating for customer needs, proactively addressing concerns, and aligning implementation execution with customer business objectives and operational readiness expectations
Guide issue escalation and resolution activities by coordinating cross-functional response efforts, managing stakeholder communication, and ensuring timely resolution of critical implementation challenges
Identify and lead operational improvement initiatives by analyzing recurring implementation challenges, recommending workflow enhancements, and supporting automation or process optimization efforts that improve delivery efficiency
Mentor and support implementation program managers by sharing implementation best practices, providing guidance on complex customer engagements, and assisting with escalation management strategies
Collaborate with leadership on implementation capacity planning, portfolio management, and delivery forecasting activities that support organizational growth and implementation scalability
Contribute to organizational implementation strategy by influencing operational priorities, customer onboarding approaches, and delivery methodologies that improve implementation effectiveness and customer satisfaction outcomes

Recommended Experience & Education

Minimum Years of Experience

6–10 years of experience leading complex implementation programs, enterprise customer onboarding initiatives, project delivery portfolios, or client-facing operational programs within SaaS, fintech, banking technology, or related environments, including experience managing strategic customer engagements and cross-functional delivery initiatives.

Education Level

Bachelor’s degree in Business, Project Management, Information Systems, Communications, or a related experience.

Knowledge, Skills, & Qualifications

Required

Advanced expertise managing complex implementation programs and strategic customer onboarding initiatives
Strong ability to analyze and resolve operational, delivery, and stakeholder challenges across cross-functional implementation environments
Experience leading large-scale implementation portfolios involving multiple teams, dependencies, and customer stakeholders
Strong project governance, scheduling, risk management, and escalation management skills
Ability to influence operational strategy, implementation methodologies, and delivery best practices
Exceptional written and verbal communication skills with experience supporting executive-level customer interactions
Experience developing scalable implementation processes, reporting frameworks, and operational improvements
Strong leadership, organizational, analytical, and customer relationship management skills

Preferred

Experience supporting fintech, SaaS, or digital banking implementation programs at enterprise scale
Familiarity with Agile, Waterfall, or hybrid delivery methodologies
Project Management Certification (PMP, PgMP)
Experience contributing to operational transformation, implementation scalability, or automation initiatives
Knowledge of technical onboarding, integration coordination, or customer readiness operations
Experience mentoring implementation program managers or project delivery professionals
Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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More about this job

Skills

Leadership
Onboarding
Customer relations
Communication skills
Project management
Reporting
Workflow
Forecasting
Customer service
Scheduling
Risk management
Agile
PMP
Coaching

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