Jobs in the United States

25+ jobs

Added just now
Sr. Technical Program Manager
Sony Interactive Entertainment (SIE)
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Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT,…
Added 3 mins ago
Creative Director
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Remote, United States
…Marketing Director who owns a book of clients, with an AEO Program Director who runs delivery. Our writers, designers, editors and producers sit in those pods. The Head of Paid Media, the…
Added 9 mins ago
DT
Project Engineering Intern
Daimler Truck North America LLC
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- $21 to $29 USD / hour
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Added 9 mins ago
DD
Digital Transformation Intern
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Detroit, MI
- $21 to $29 USD / hour
…and external warehouse operations, with a focus on service delivery, operational performance, and risk mitigation. Governance and Security are embedded across all work to ensure compliance…
Added 14 mins ago
DH
Manager of Learning & Talent - Aulani, A Disney Resort & Spa ($128,700 - $157,100)
DVC Hawaii Management Company, LLC
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- $128,700 to $157,100 USD / year
As the Manager of Learning & Talent, you will provide strategic leadership and play a critical part in cultivating a culture that inspires learners to unlock their learning potential…
Added 17 mins ago
Clinical Service Desk Manager-REMOTE
NTT DATA Services, LLC
Lincoln
The Clinical Service Desk Manager brings knowledge of clinical and technical solutions and clinical workflows in various healthcare environments to provide service excellence to the…
Added 19 mins ago
Technical Services Product Manager
Pax8, Inc
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Product Manager (Technical Services) | Remote, USA | Pax8
Added 25 mins ago
Sr. Technical Infrastructure Program Manager, Data Center Planning & Delivery, AWS DC Acquisition & Construction
Amazon Web Services, Inc.
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We're seeking an experienced Sr. Technical Infrastructure Program Manager to own infrastructure delivery for the network and logical scope of our ML/AI data center builds. This is an…
Added 25 mins ago
AWSI A&M Partner Sales Manager, Auto & Manufacturing, AWSI Partner Sales
Amazon Web Services, Inc.
Detroit, MI · Minneapolis, MN · Chicago, IL
Provide technical and architectural resources to assist your partners in customer engagements and their delivery of solutions to market, including assisting them with ISV partnerships
Added 26 mins ago
Commercial Program Manager
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Jacksonville, FL · Fremont, CA
The Commercial Program Manager is responsible for managing the full program lifecycle, ensuring alignment between customer demand and internal production capabilities. This role is…
Added 26 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Fremont, CA · Jacksonville, FL
The Commercial Program Manager is responsible for managing the full program lifecycle, ensuring alignment between customer demand and internal production capabilities. This role is…
Added 26 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Fremont, CA · Jacksonville, FL
The Commercial Program Manager is responsible for managing the full program lifecycle, ensuring alignment between customer demand and internal production capabilities. This role is…
Added 27 mins ago
Senior Technical Program Manager
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As a Senior Technical Program Manager on the DESA team, you will own the planning and delivery of complex, cross-organizational software programs that cut across Enterprise Technology and…
Added 29 mins ago
Join our Pile General Foreman (Solar EPC) Talent Community Today! (Primoris Renewable Energy)
Primoris Renewable Energy
United States
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 30 mins ago
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Creative Director
Foundation
Remote, United States
- $110,000 to $135,000 CAD / year
…Marketing Director who owns a book of clients, with an AEO Program Director who runs delivery. Our writers, designers, editors and producers sit in those pods. The Head of Paid Media, the…
Added 31 mins ago
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Airport Operations Specialist I
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- $52,665.6 to $70,574.4 USD / year
…assignments or working with Airport Director, Airport Operations Manager, Airport Operations Supervisor and Airport Business…
Added 31 mins ago
NetSuite Senior Manager
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Atlanta, GA
Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
Added 31 mins ago
NetSuite Senior Manager
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Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
Added 35 mins ago
Senior Project Engineer, NA
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…oversight. One thing that distinguishes Vantage is that our technical staff is given the responsibility and authority to directly drive the process. When compared to external resources, our…
Added 35 mins ago
Senior Construction Manager, NA
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The Project Delivery team is a key partner to Development, Engineering, Sales, Operations, Procurement, and other stakeholders throughout the project lifecycle, helping transform data…
Added 37 mins ago
Managing Director, Prime Build Lead Program Manager
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Added 39 mins ago
Senior Product Manager, Health and Telemetry
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Added 40 mins ago
Program Manager SME
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Serving in a dual capacity as both Program Manager and regional Subject Matter Expert, the individual provides strategic leadership, technical expertise, operational oversight, quality…
Added 40 mins ago
Sr. Technical Program Manager
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As Senior Technical Program Manager, you will own the end-to-end planning, coordination, and execution of CIQ's most critical cross-functional programs - ensuring engineering, product, and…
Added 40 mins ago
GIS Program Manager 5
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Lead the global SharePoint and Exchange teams, providing technical direction, operational oversight, staff development, workload prioritization, and clear accountability for service…

Strategic Program Manager, Implementation (MANTL)

Remote, United States

Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

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Job details

Pay: Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know
Posting language: English
Posted: Nov 4, 2026

Original job description

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing - each solution can stand alone, but together they deliver more - to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

The Strategic Program Manager, Implementation serves as an advanced implementation delivery leader responsible for managing highly complex onboarding programs, driving cross-functional implementation strategy, and improving operational scalability across Alkami Digital Banking client implementations. This role applies broad implementation expertise, operational leadership, and customer engagement experience to oversee large-scale or strategic implementation portfolios, resolve complex delivery challenges, and influence implementation best practices across the organization. The position partners closely with Delivery leadership, Technical Services, Product, Customer Success, and executive customer stakeholders to align implementation objectives, mitigate operational risk, and ensure successful customer onboarding outcomes. The Strategic Program Manager, Implementation operates with significant autonomy, provides guidance on complex implementation initiatives, and contributes to the development of scalable delivery methodologies, operational processes, and customer engagement strategies that improve implementation quality and client experience.

Essential Duties & Responsibilities

Lead highly complex implementation programs by managing strategic customer onboarding engagements, coordinating cross-functional delivery activities, and ensuring successful execution across large-scale or high-impact implementations
Serve as the senior implementation lead for strategic customer relationships by proactively managing expectations, facilitating executive-level communication, and guiding customers through complex implementation decisions and delivery milestones
Drive implementation strategy and execution by aligning project objectives, operational priorities, resource planning, and customer requirements across multiple implementation programs and stakeholder groups
Partner with Delivery leadership, Technical Services, Product, Customer Success, and engineering stakeholders by coordinating implementation dependencies, mitigating operational risks, and supporting scalable delivery practices
Analyze complex implementation challenges by evaluating project risks, operational impacts, customer dependencies, and delivery constraints to develop effective mitigation and resolution strategies
Influence implementation governance and operational standards by developing and refining project management methodologies, communication practices, reporting frameworks, and delivery processes that improve implementation consistency and scalability
Lead cross-functional implementation coordination efforts by ensuring internal teams and external stakeholders remain aligned on timelines, deliverables, risks, and customer readiness requirements throughout the implementation lifecycle
Provide strategic oversight of implementation schedules, onboarding milestones, and project portfolios by monitoring delivery health, identifying escalation risks, and recommending corrective actions that support successful customer outcomes
Facilitate executive-level project discussions by communicating implementation progress, operational risks, and strategic recommendations to customer leadership and internal stakeholders
Drive customer-centric implementation experiences by advocating for customer needs, proactively addressing concerns, and aligning implementation execution with customer business objectives and operational readiness expectations
Guide issue escalation and resolution activities by coordinating cross-functional response efforts, managing stakeholder communication, and ensuring timely resolution of critical implementation challenges
Identify and lead operational improvement initiatives by analyzing recurring implementation challenges, recommending workflow enhancements, and supporting automation or process optimization efforts that improve delivery efficiency
Mentor and support implementation program managers by sharing implementation best practices, providing guidance on complex customer engagements, and assisting with escalation management strategies
Collaborate with leadership on implementation capacity planning, portfolio management, and delivery forecasting activities that support organizational growth and implementation scalability
Contribute to organizational implementation strategy by influencing operational priorities, customer onboarding approaches, and delivery methodologies that improve implementation effectiveness and customer satisfaction outcomes

Recommended Experience & Education

Minimum Years of Experience

6–10 years of experience leading complex implementation programs, enterprise customer onboarding initiatives, project delivery portfolios, or client-facing operational programs within SaaS, fintech, banking technology, or related environments, including experience managing strategic customer engagements and cross-functional delivery initiatives.

Education Level

Bachelor’s degree in Business, Project Management, Information Systems, Communications, or a related experience.

Knowledge, Skills, & Qualifications

Required

Advanced expertise managing complex implementation programs and strategic customer onboarding initiatives
Strong ability to analyze and resolve operational, delivery, and stakeholder challenges across cross-functional implementation environments
Experience leading large-scale implementation portfolios involving multiple teams, dependencies, and customer stakeholders
Strong project governance, scheduling, risk management, and escalation management skills
Ability to influence operational strategy, implementation methodologies, and delivery best practices
Exceptional written and verbal communication skills with experience supporting executive-level customer interactions
Experience developing scalable implementation processes, reporting frameworks, and operational improvements
Strong leadership, organizational, analytical, and customer relationship management skills

Preferred

Experience supporting fintech, SaaS, or digital banking implementation programs at enterprise scale
Familiarity with Agile, Waterfall, or hybrid delivery methodologies
Project Management Certification (PMP, PgMP)
Experience contributing to operational transformation, implementation scalability, or automation initiatives
Knowledge of technical onboarding, integration coordination, or customer readiness operations
Experience mentoring implementation program managers or project delivery professionals
Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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More about this job

Skills

Leadership
Onboarding
Customer relations
Communication skills
Project management
Reporting
Workflow
Forecasting
Customer service
Scheduling
Risk management
Agile
PMP
Coaching

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