Jobs in the United States

25+ jobs

Added 1 min ago
Office Management/ Staff Officer Support (OSSS-L4) NGA - Denver
Masego
Denver, CO
Collaboratively with site mission partners, their visitor program managers, and the site DV Support team regarding day-to-day visitors, strategic planning and outlook for visitors or major…
Added 1 min ago
K
Staff Engagement Manager
Kong
Sacramento, CA
- $137,900 to $197,000 USD / year
We are looking for an Engagement Manager to join the growing Professional Services team at Kong. As an Engagement Manager, you will have the opportunity to work across the entire customer…
Added 2 mins ago
RECORDS ADMINISTRATOR
City of Houston
Houston, TX
PURPOSE OF DIVISIONThe Workforce Innovation and Development (WID) team is dedicated to supporting the operations and employees of the Houston Airport System (HAS). The focus of WID is to…
Added 3 mins ago
Owner Engagement Manager
Choice Hotels
North Bethesda, MD
The Owner Engagement Manager leads the development and execution of strategic engagement programs designed to strengthen owner satisfaction, advocacy, retention, and growth across Choice…
Added 3 mins ago
Program Analyst
CACI International
National Harbor, MD
CACI is seeking a Program Analyst to support a DHS IT services contract, focused on managing and tracking contract deliverables, supporting executive-level reporting, and providing…
Added 4 mins ago
FH
Cybersecurity Program Manager
First Hawaiian Bank
Honolulu, HI
- $110,000 to $140,000 USD / year
First Hawaiian Bank is currently seeking a Cybersecurity Program Manager to join the team in our Cybersecurity Division.
Added 4 mins ago
Operational Security (OPSEC) & Freedom of Information Act (FOIA) Planner
CACI International
Fort Meade, MD
Demonstrated experience as an OPSEC Program Manager for a two-star level command or higher
Added 4 mins ago
Senior Cost Manager / Quantity Surveyor - Civil Infrastructure
Turner & Townsend
Baltimore, MD
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 4 mins ago
Program Manager
Defense Information Systems Agency
Fort Meade, MD
…policies and regulations derived from federal statutes and executive-level authorities. Assesses the impact of policy decisions on workforce morale, productivity, and welfare. Represents…
Added 8 mins ago
Director of Culinary Operations
The Goodman Group and Affiliates
PORTLAND, OR
Assist in staff development. Monitor employee performance and work with the Executive Director to resolve staff performance issues including those that may lead to termination.
Added 11 mins ago
Sr. Technical Program Manager
PlayStation Global
San Diego, CA
Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT,…
Added 11 mins ago
Learning & Talent Development Consultant
PNC Bank NA
AL · Pittsburgh, PA · Downers Grove, IL · Dallas, TX · Cleveland, OH
The Learning & Development Consultant supporting Independent Risk Management (IRM) serves as a strategic advisor, translating complex business priorities into workforce capability and…
Added 11 mins ago
Business Analytics Consultant - Power BI
PNC Bank NA
Pittsburgh, PA · Raleigh, NC · Brecksville, OH · Houston, TX
-Design, develop, and maintain complex reporting and dashboard solutions that support managerial and executive leadership in monitoring performance, identifying opportunities, and making…
Added 12 mins ago
CH
Director of Operations
Crescent Hotels
Scottsdale, AZ
- $90,000 to $100,000 USD / year
…our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are…
Added 13 mins ago
Vice President (Executive Support Services)
Golub Capital LLC
NY
…for defining, managing and executing a robust Cyber Security program following the NIST Cyber Security Framework. Technology Solutions focuses on technical excellence through innovative…
Added 14 mins ago
Director of Test and Field Operations
Opto-Knowledge Systems Inc
Remote, United States
…Coordinate any commitments to the customer through the responsible program…
Added 14 mins ago
Executive Culinary Manager
Topgolf Payroll Services
United States
The Executive Culinary Manager supervises, trains, coaches, and develops the kitchen team, while also managing the full scope of culinary operations; scheduling, inventory, ordering, food…
Added 17 mins ago
Program Manager, Partner Enablement
Forward
Remote, United States
Forward Networks is looking for an experienced Program Manager, Partner Enablement to build an ecosystem of partners equipped to sell, deploy, and operate Forward to the same standard as…
Added 20 mins ago
Restaurant Manager
Hyatt Regency San Francisco Downtown SOMA
San Francisco, CA
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…
Added 20 mins ago
Restaurant General Manager
Hyatt Regency San Francisco Downtown SOMA
San Francisco, CA
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke…
Added 21 mins ago
IT Project Tech Lead / AI Program Manager - Vice President
Citibank, N.A.
United States
…individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their…
Added 23 mins ago
Enterprise Business Development & Partner Engagement Manager
Intuit
Remote, United States
Lead the full business development lifecycle end-to-end: prospecting, executive outreach, opportunity qualification, commercial structuring, negotiation, and contract close.
Added 25 mins ago
ASSISTANT OPERATIONS MANAGER - DELTA ONE PREMIUM LOUNGE - LAX Airport
Compass Group
LOS ANGELES, CA
Position Title: ASSISTANT OPERATIONS MANAGER - DELTA ONE PREMIUM LOUNGE - LAX Airport
Added 28 mins ago
Sales Solutions Architect - AV
Black Box
PLANO, TX
…process, and document results in a needs analysis summary (program report) for client review before detailed design…
Added 29 mins ago
CO
Human Resources Coordinator
City of Marco Island Florida
Marco Island, FL
- $25.85 to $41.67 USD / hour
Coordinates employee recognition, service awards, engagement, wellness, training, professional development and educational assistance.

Strategic Program Manager, Implementation (MANTL)

Remote, United States

Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

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Job details

Pay: Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know
Posting language: English
Posted: Nov 4, 2026

Original job description

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing - each solution can stand alone, but together they deliver more - to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

The Strategic Program Manager, Implementation serves as an advanced implementation delivery leader responsible for managing highly complex onboarding programs, driving cross-functional implementation strategy, and improving operational scalability across Alkami Digital Banking client implementations. This role applies broad implementation expertise, operational leadership, and customer engagement experience to oversee large-scale or strategic implementation portfolios, resolve complex delivery challenges, and influence implementation best practices across the organization. The position partners closely with Delivery leadership, Technical Services, Product, Customer Success, and executive customer stakeholders to align implementation objectives, mitigate operational risk, and ensure successful customer onboarding outcomes. The Strategic Program Manager, Implementation operates with significant autonomy, provides guidance on complex implementation initiatives, and contributes to the development of scalable delivery methodologies, operational processes, and customer engagement strategies that improve implementation quality and client experience.

Essential Duties & Responsibilities

Lead highly complex implementation programs by managing strategic customer onboarding engagements, coordinating cross-functional delivery activities, and ensuring successful execution across large-scale or high-impact implementations
Serve as the senior implementation lead for strategic customer relationships by proactively managing expectations, facilitating executive-level communication, and guiding customers through complex implementation decisions and delivery milestones
Drive implementation strategy and execution by aligning project objectives, operational priorities, resource planning, and customer requirements across multiple implementation programs and stakeholder groups
Partner with Delivery leadership, Technical Services, Product, Customer Success, and engineering stakeholders by coordinating implementation dependencies, mitigating operational risks, and supporting scalable delivery practices
Analyze complex implementation challenges by evaluating project risks, operational impacts, customer dependencies, and delivery constraints to develop effective mitigation and resolution strategies
Influence implementation governance and operational standards by developing and refining project management methodologies, communication practices, reporting frameworks, and delivery processes that improve implementation consistency and scalability
Lead cross-functional implementation coordination efforts by ensuring internal teams and external stakeholders remain aligned on timelines, deliverables, risks, and customer readiness requirements throughout the implementation lifecycle
Provide strategic oversight of implementation schedules, onboarding milestones, and project portfolios by monitoring delivery health, identifying escalation risks, and recommending corrective actions that support successful customer outcomes
Facilitate executive-level project discussions by communicating implementation progress, operational risks, and strategic recommendations to customer leadership and internal stakeholders
Drive customer-centric implementation experiences by advocating for customer needs, proactively addressing concerns, and aligning implementation execution with customer business objectives and operational readiness expectations
Guide issue escalation and resolution activities by coordinating cross-functional response efforts, managing stakeholder communication, and ensuring timely resolution of critical implementation challenges
Identify and lead operational improvement initiatives by analyzing recurring implementation challenges, recommending workflow enhancements, and supporting automation or process optimization efforts that improve delivery efficiency
Mentor and support implementation program managers by sharing implementation best practices, providing guidance on complex customer engagements, and assisting with escalation management strategies
Collaborate with leadership on implementation capacity planning, portfolio management, and delivery forecasting activities that support organizational growth and implementation scalability
Contribute to organizational implementation strategy by influencing operational priorities, customer onboarding approaches, and delivery methodologies that improve implementation effectiveness and customer satisfaction outcomes

Recommended Experience & Education

Minimum Years of Experience

6–10 years of experience leading complex implementation programs, enterprise customer onboarding initiatives, project delivery portfolios, or client-facing operational programs within SaaS, fintech, banking technology, or related environments, including experience managing strategic customer engagements and cross-functional delivery initiatives.

Education Level

Bachelor’s degree in Business, Project Management, Information Systems, Communications, or a related experience.

Knowledge, Skills, & Qualifications

Required

Advanced expertise managing complex implementation programs and strategic customer onboarding initiatives
Strong ability to analyze and resolve operational, delivery, and stakeholder challenges across cross-functional implementation environments
Experience leading large-scale implementation portfolios involving multiple teams, dependencies, and customer stakeholders
Strong project governance, scheduling, risk management, and escalation management skills
Ability to influence operational strategy, implementation methodologies, and delivery best practices
Exceptional written and verbal communication skills with experience supporting executive-level customer interactions
Experience developing scalable implementation processes, reporting frameworks, and operational improvements
Strong leadership, organizational, analytical, and customer relationship management skills

Preferred

Experience supporting fintech, SaaS, or digital banking implementation programs at enterprise scale
Familiarity with Agile, Waterfall, or hybrid delivery methodologies
Project Management Certification (PMP, PgMP)
Experience contributing to operational transformation, implementation scalability, or automation initiatives
Knowledge of technical onboarding, integration coordination, or customer readiness operations
Experience mentoring implementation program managers or project delivery professionals
Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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More about this job

Skills

Leadership
Onboarding
Customer relations
Communication skills
Project management
Reporting
Workflow
Forecasting
Customer service
Scheduling
Risk management
Agile
PMP
Coaching

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